Remote Usability Testing

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Remote Usability Testing

Author : Inge De Bleecker
ISBN : 9781788990639
Genre : Computers
File Size : 20.63 MB
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Gain actionable insights from qualitative remote studies to improve user experience Key Features Understand the different usability testing methodologies and their strengths and weaknesses Master the execution of remote studies Learn how to analyze and present study results Book Description Usability testing is a subdiscipline of User Experience. Its goal is to ensure that a given product is easy to use and the user's experience with the product is intuitive and satisfying. Usability studies are conducted with study participants who are representative of the target users to gather feedback on a user interface. The feedback is then used to refine and improve the user interface. Remote studies involve fewer logistics, allow participation regardless of location and are quicker and cheaper to execute compared to in person studies, while delivering valuable insights. The users are not inhibited by being in a new environment under observation; they can act naturally in their familiar environment. Remote unmoderated studies additionally have the advantage of being independent of time zones. This book will teach you how to conduct qualitative remote usability studies, in particular remote moderated and unmoderated studies. Each chapter provides actionable tips on how to use each methodology and how to compensate for the specific nature of each methodology. The book also provides material to help with planning and executing each study type. What you will learn Choose the most suitable remote study methodology Establish a clear goal for the study Plan the study execution Understand recruitment logistics, expectations and compensation Set up and moderate remote studies Write good tasks and questions for each methodology Analyze and document the study results Deliver results that align with the goal for the study Who this book is for This book is for user experience (UX) professionals familiar with traditional in-person usability testing methodologies, or for UX designers with no prior exposure to user research and usability testing. Customer experience professionals or product managers who want to understand remote usability testing will also find this book useful. No knowledge of remote usability testing is needed.
Category: Computers

Usability And Internationalization Hci And Culture

Author : Nuray Aykin
ISBN : 9783540732877
Genre : Computers
File Size : 68.32 MB
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This is the first of a two-volume set that constitutes the refereed proceedings of the Second International Conference on Usability and Internationalization, UIHCII 2007, held in Beijing, China in July 2007. The papers of this first volume cover HCI and culture and are organized in topical sections on cross-cultural design, internationalization and intercultural usability, as well as user studies.
Category: Computers

Research Methods In Human Computer Interaction

Author : Jonathan Lazar
ISBN : 9780128093436
Genre : Computers
File Size : 60.8 MB
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Research Methods in Human-Computer Interaction is a comprehensive guide to performing research and is essential reading for both quantitative and qualitative methods. Since the first edition was published in 2009, the book has been adopted for use at leading universities around the world, including Harvard University, Carnegie-Mellon University, the University of Washington, the University of Toronto, HiOA (Norway), KTH (Sweden), Tel Aviv University (Israel), and many others. Chapters cover a broad range of topics relevant to the collection and analysis of HCI data, going beyond experimental design and surveys, to cover ethnography, diaries, physiological measurements, case studies, crowdsourcing, and other essential elements in the well-informed HCI researcher's toolkit. Continual technological evolution has led to an explosion of new techniques and a need for this updated 2nd edition, to reflect the most recent research in the field and newer trends in research methodology. This Research Methods in HCI revision contains updates throughout, including more detail on statistical tests, coding qualitative data, and data collection via mobile devices and sensors. Other new material covers performing research with children, older adults, and people with cognitive impairments. Comprehensive and updated guide to the latest research methodologies and approaches, and now available in EPUB3 format (choose any of the ePub or Mobi formats after purchase of the eBook). Expanded discussions of online datasets, crowdsourcing, statistical tests, coding qualitative data, laws and regulations relating to the use of human participants, and data collection via mobile devices and sensors New material on performing research with children, older adults, and people with cognitive impairments, two new case studies from Google and Yahoo!, and techniques for expanding the influence of your research to reach non-researcher audiences, including software developers and policymakers
Category: Computers

Human Computer Interaction Interact 99

Author : IFIP Technical Committee 13 on Human Computer Interaction
ISBN : 0967335507
Genre : Computers
File Size : 53.35 MB
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This text provides an overview of leading-edge developments in the field of human-computer interaction. It includes contributions from many key areas that are influencing the use of computers. Sections include speech technology, interaction with mobile and hand-held computers, e-business, web-based systems, virtual reality and haptic interfaces.
Category: Computers

Universal Acess In Human Computer Interaction Coping With Diversity

Author : Constantine Stephanidis
ISBN : 9783540732792
Genre : Computers
File Size : 58.77 MB
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This is the first of a three-volume set that constitutes the refereed proceedings of the 4th International Conference on Universal Access in Human-Computer Interaction, UAHCI 2007, held in Beijing, China. It covers designing for universal access, universal access methods, techniques and tools, understanding motor diversity, perceptual and cognitive abilities, as well as understanding age diversity.
Category: Computers

Human Computer Interaction Interact 2011

Author : Pedro Campos
ISBN : 9783642237737
Genre : Computers
File Size : 89.47 MB
Format : PDF
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The four-volume set LNCS 6946-6949 constitutes the refereed proceedings of the 13th IFIP TC13 International Conference on Human-Computer Interaction, INTERACT 2011, held in Lisbon, Portugal, in September 2011. The 47 papers included in the first volume are organized in topical sections on accessibility, affective HCI, computer-mediated communication, computer-supported cooperative work, evaluation, finding and retrieving, fun/aesthetic design, gestures, and HCI in the classroom.
Category: Computers

A Practical Guide To Usability Testing

Author : Joseph S Dumas
ISBN : 1841500208
Genre : Computers
File Size : 82.77 MB
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In this volume, the authors begin by defining usability, advocating and explaining the methods of usability engineering and reviewing many techniques for assessing and assuring usability throughout the development process. They then follow all the steps in planning and conducting a usability test, analyzing data, and using the results to improve both products and processes. This book is simply written and filled with examples from many types of products and tests. It discusses the full range of testing options from quick studies with a few subjects to more formal tests with carefully designed controls. The authors discuss the place of usability laboratories in testing as well as the skills needed to conduct a test. Included are forms to use or modify to conduct a usability test, as well as layouts of existing labs that will help the reader build his or her own.
Category: Computers

Handbook Of Usability Testing

Author : Jeffrey Rubin
ISBN : 9781118080405
Genre : Computers
File Size : 77.86 MB
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Whether it's software, a cell phone, or a refrigerator, your customer wants - no, expects - your product to be easy to use. This fully revised handbook provides clear, step-by-step guidelines to help you test your product for usability. Completely updated with current industry best practices, it can give you that all-important marketplace advantage: products that perform the way users expect. You'll learn to recognize factors that limit usability, decide where testing should occur, set up a test plan to assess goals for your product's usability, and more.
Category: Computers

Beyond The Usability Lab

Author : William Albert
ISBN : 0080953859
Genre : Computers
File Size : 42.10 MB
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Usability testing and user experience research typically take place in a controlled lab with small groups. While this type of testing is essential to user experience design, more companies are also looking to test large sample sizes to be able compare data according to specific user populations and see how their experiences differ across user groups. But few usability professionals have experience in setting up these studies, analyzing the data, and presenting it in effective ways. Online usability testing offers the solution by allowing testers to elicit feedback simultaneously from 1,000s of users. Beyond the Usability Lab offers tried and tested methodologies for conducting online usability studies. It gives practitioners the guidance they need to collect a wealth of data through cost-effective, efficient, and reliable practices. The reader will develop a solid understanding of the capabilities of online usability testing, when it’s appropriate to use and not use, and will learn about the various types of online usability testing techniques. *The first guide for conducting large-scale user experience research using the internet *Presents how-to conduct online tests with 1000s of participants – from start to finish *Outlines essential tips for online studies to ensure cost-efficient and reliable results
Category: Computers

Paper Prototyping

Author : Carolyn Snyder
ISBN : 1558608702
Genre : Computers
File Size : 81.28 MB
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The practical guide on using paper prototyping when designing user interfaces.
Category: Computers

Moderating Usability Tests

Author : Joseph S. Dumas
ISBN : 0080558275
Genre : Computers
File Size : 28.12 MB
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Moderating Usability Tests provides insight and guidance for usability testing. To a large extent, successful usability testing depends on the skills of the person facilitating the test. However, most usability specialists still learn how to conduct tests through an apprentice system with little formal training. This book is the resource for new and experienced moderators to learn about the rules and practices for interacting. Authors Dumas and Loring draw on their combined 40 years of usability testing experience to develop and present the most effective principles and practices – both practical and ethical – for moderating successful usability tests. The videos are available from the publisher's companion web site. Presents the ten “golden rules that maximize every session’s value Offers targeted advice on how to maintain objectivity Discusses the ethical considerations that apply in all usability testing Explains how to reduce the stress that participants often feel Considers the special requirements of remote usability testing Demonstrates good and bad moderating techniques with laboratory videos accessible from the publisher’s companion web site
Category: Computers

Engineering For Human Computer Interaction

Author : Stéphane Chatty
ISBN : 0412835207
Genre : Computers
File Size : 26.62 MB
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The aim of IFIP Working Group 2.7 (13.4) for User Interface Engineering is to investigate the nature, concepts and construction of user interfaces for software systems. The group's scope is: • developing user interfaces based on knowledge of system and user behaviour; • developing frameworks for reasoning about interactive systems; and • developing engineering models for user interfaces. Every three years, the group holds a "working conference" on these issues. The conference mixes elements of a regular conference and a workshop. As in a regular conference, the papers describe relatively mature work and are thoroughly reviewed. As in a workshop, the audience is kept small, to enable in-depth discussions. The conference is held over 5-days (instead of the usual 3-days) to allow such discussions. Each paper is discussed after it is presented. A transcript of the discussion is found at the end of each paper in these proceedings, giving important insights about the paper. Each session was assigned a "notes taker", whose responsibility was to collect/transcribe the questions and answers during the session. After the conference, the original transcripts were distributed (via the Web) to the attendees and modifications that clarified the discussions were accepted.
Category: Computers

Institutionalization Of Usability

Author : Eric Schaffer
ISBN : 032117934X
Genre : Computers
File Size : 38.43 MB
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"Some argue the big advances in our impact on design and usability will come from better methods. Some argue they will come from earlier involvement in the development process. The biggest impact, however, will come as more and more companies realize the benefits of user-centered design and embrace it. Eric offers a practical road map to get there."--Arnie Lund, Director of Design and Usability, Microsoft Corporation "This book is a great how-to manual for people who want to bring the benefits of improved usability to their companies. It''s thorough yet still accessible for the smart businessperson. I''ve been working with user-centered design for almost 20 years and I found myself circling tips and tricks."--Harley Manning, Research Director, Forrester Research "This book should be required reading for all executive champions of change. It does an excellent job in laying the foundation for incorporating usability engineering concepts and best practices into corporations. Business success in the new economy will greatly depend on instituting the changes in design methods and thinking that are so clearly and simply put forth in this very practical and useful book."--Ed Israelski, Program Manager--Human Factors, Abbott Laboratories "For those of us who have evangelized usability for so many years, we finally have a book that offers meaningful insights that can only come from years of practical experience in the real world. Here is a wonderful guide for all who wish to make usability a ''way of life'' for their companies."--Felica Selenko, Principal Technical Staff Member, AT&T "Dr. Schaffer''s mantra is that the main differentiator for companies of the future will be the ability to build practical, useful, usable, and satisfying applications and sites. This is a book that provides the road map necessary to allow your organization to achieve these goals." --Colin Hynes, Director of Site Usability, Staples, Inc. "Eric''s methodology helped RBC Royal Bank''s online banking complete a new user interface, and provided a blueprint for making usable designs a routine part of our development process. The site became successful in making money, saving money, and increasing customer satisfaction--evidencing the effectiveness of his approach."--Carolyn Burke, Senior Manager, e-Commerce and Payments Strategy, RBC Royal Bank of Canada "If you''re tasked with bringing usability to a large organization, this book is for you (and your boss). Informed by years of case studies and consulting experience, Eric provides the long view, clearly describing what to expect, what to avoid, and how to succeed in establishing user-centered principles at your company."--Pat Malecek, User Experience Manager, AVP, CUA, A.G. Edwards & Sons, Inc. "Usability issues are a key challenge for user-interface development of increasingly complex products and services. This book provides much-needed insights to help managers achieve their key objectives and to develop more successful solutions."--Aaron Marcus, President, Aaron Marcus and Associates At one time, computer hardware was the key differentiator in information technology--what gave an organization its competitive edge. Then, as hardware prices fell, software took center stage. Today, software has become a broadly shared commodity, and a new differentiator has emerged--usability. Applications, including Web sites, are usable if they are practical, useful, easy to work with, and satisfying. Usability is now the factor likeliest to give an organization a distinct advantage. Institutionalization of Usability shows how to make user-centered design and development a routine practice within an enterprise. Other excellent books explain precisely how to make software usable; this book builds on that foundation, and focuses instead on how to get usability recognized and incorporated into an organization''s values and culture. Based on author Eric Schaffer''s extensive experience, the book provides a solid methodology for institutionalizing usability, guiding readers step by step with practical advice on topics like organizational change, milestones, toolsets, infrastructure, and staffing requirements needed to achieve fully mature usability engineering. Learn how to: Educate your organization about the importance of usability Hire and coordinate usability staff and consultants Plan the standards, design, and implementation phases Retrofit a method that has added user-centered activities Recruit participants for usability interviews and testing Select the right staff and project to showcase--by timeline, user impact, and visibility Evangelize, train and mentor staff, and support the community Whether you are an executive leading the institutionalization process, a manager supporting the transition, or an engineer working on usability issues, Institutionalization of Usability will help you to build usability into your software practices.
Category: Computers

Effective Prototyping With Excel

Author : Nevin Berger
ISBN : 9780080916712
Genre : Computers
File Size : 58.50 MB
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Although recognized as a key to the design process, prototyping often falls victim to budget cuts, deadlines, or lack of access to sophisticated tools. This can lead to sloppy and ineffective prototypes or the abandonment of them altogether. Rather than lose this important step, people are turning to Microsoft Excel® to create effective, simple, and inexpensive prototypes. Conveniently, the software is available to nearly everyone, and most are proficient in its basic functionality. Effective Prototyping with Excel offers how-to guidance on how everyone can use basic Excel skills to create prototypes - ranging from narrative wire frames to hi-fidelity prototypes. A wide array of software design problems and business demands are solved via practical step-by-step examples and illustrations. Step-by-step guide to prototyping with a simple and affordable tool nearly everyone already has on their desktop Quickly and easily allows web and software designers to explore usability, design alternatives, and test theories prior to starting production Perfect companion to Effective Prototyping for Software Makers - with the same author team and full-color treatment, useful case studies, and hands-on exercises
Category: Computers

Smashing Ux Design

Author : Jesmond Allen
ISBN : 9780470970430
Genre : Computers
File Size : 27.53 MB
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Category: Computers

Usability Testing For Library Web Sites

Author : Elaina Norlin
ISBN : 0838935117
Genre : Business & Economics
File Size : 45.74 MB
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This guide aims to help both experts and beginners to determine how well their Websites are performing for their customers. Applying the best practices of usability testing, you should learn how easy it is for trained users to interact with it, and whether users are motivated to use the technology.
Category: Business & Economics

The Art Of Software Testing

Author : Glenford J. Myers
ISBN : 9781118133156
Genre : Business & Economics
File Size : 79.44 MB
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The classic, landmark work on software testing The hardware and software of computing have changed markedly in the three decades since the first edition of The Art of Software Testing, but this book's powerful underlying analysis has stood the test of time. Whereas most books on software testing target particular development techniques, languages, or testing methods, The Art of Software Testing, Third Edition provides a brief but powerful and comprehensive presentation of time-proven software testing approaches. If your software development project is mission critical, this book is an investment that will pay for itself with the first bug you find. The new Third Edition explains how to apply the book's classic principles to today's hot topics including: Testing apps for iPhones, iPads, BlackBerrys, Androids, and other mobile devices Collaborative (user) programming and testing Testing for Internet applications, e-commerce, and agile programming environments Whether you're a student looking for a testing guide you'll use for the rest of your career, or an IT manager overseeing a software development team, The Art of Software Testing, Third Edition is an expensive book that will pay for itself many times over.
Category: Business & Economics

Home Informatics And Telematics

Author : Andy Sloane
ISBN : 9780387355115
Genre : Computers
File Size : 26.6 MB
Format : PDF
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This volume is composed of the best papers submitted to the HOIT2000 conference held in Wolverhampton, U. K. in June 2000. The conference, entitled "IT at home: Virtual influences on everyday life", and the papers reflect the wide variety of these influences that are coming to bear on our everyday experience, be it through the increasing use of computers or the rapid development of new telecommunications systems. The conference has been organised by IFIP Working Group 9. 3 - Home-Oriented Informatics and Telematics (HOIJ) , in association with IFIP Working Group 13. 2- Methodology for user-centred system design. This gives a broad range of topics that are within the sphere of interest of the participants and the authors of the papers. The disciplines involved in the study of this subject area are varied composing computing, telecommunications, psychology, sociology, business studies and others. The conference is the second in a series of HOlT conferences, the first being held in Copenhagen in 1994. The subject is now more mature with the various disciplines being increasingly interested in the home as a research domain. The various technical developments over the time since the first conference have also had a profound effect on the way in which people communicate both in the home and at work. The rise in the use of the Internet has changed the way in which many people view communication and access to information sources.
Category: Computers