Perfect Phrases For Managers And Supervisors Second Edition Perfect Phrases Series

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Perfect Phrases For Managers And Supervisors Second Edition

Author : Meryl Runion
ISBN : 007174410X
Genre : Business & Economics
File Size : 24.2 MB
Format : PDF, ePub
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The Right Phrase for Every Situation . . . Every Time Communication is the single most important skill for excelling as a manager. What you say and how you say it sets the tone for your department and your entire organization. Perfect Phrases for Managers and Supervisors, second edition, has been completely revised to help you communicate in today’s workplace, where collaboration, cooperation, and personalization are critical to building an efficient, productive work environment. Learn the most effective language for: Setting a tone of mutual trust and respect Dealing with difficult employees and delicate problems Conducting interviews and performance reviews Empowering your people Disciplining workers or terminating employment
Category: Business & Economics

Perfect Phrases For Managers And Supervisors Second Edition 2nd Edition

Author : Meryl Runion
ISBN : OCLC:1103588230
Genre :
File Size : 23.9 MB
Format : PDF, ePub, Docs
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The Right Phrase for Every Situation ... Every Time Communication is the single most important skill for excelling as a manager. What you say and how you say it sets the tone for your department and your entire organization. Perfect Phrases for Managers and Supervisors, second edition, has been completely revised to help you communicate in today's workplace, where collaboration, cooperation, and personalization are critical to building an efficient, productive work environment. Learn the most effective language for: Setting a tone of mutual trust and respect Dealing with difficult employees and delicate problems Conducting interviews and performance reviews Empowering your people Disciplining workers or terminating employment.
Category:

Perfect Phrases For Setting Performance Goals Second Edition

Author : Douglas Max
ISBN : 9780071759335
Genre : Business & Economics
File Size : 31.81 MB
Format : PDF, Docs
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THE RIGHT PHRASE FOR EVERY SITUATION . . . EVERY TIME Real success is about the future, not the past. As a supervisor, you'll be most effective if you concentrate on setting goals for your employees, rather than assessing past events and behaviors. This completely revised and updated second edition of Perfect Phrases for Setting Performance Goals provides hundreds of precisely worded performance goals you can put to use in virtually any situation. This handy, quick-reference guide provides effective language for: Focusing your people on the most important parts of their jobs Communicating your expectations Aligning employee goals with organizational priorities Improving productivity and morale in the workplace Reducing disagreements during performance reviews
Category: Business & Economics

Perfect Phrases For Customer Service Second Edition

Author : Robert Bacal
ISBN : 0071759298
Genre : Business & Economics
File Size : 27.62 MB
Format : PDF, Docs
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THE RIGHT PHRASE FOR EVERY SITUATION . . . EVERY TIME You've heard it a million times: "The customer is always right." But let’s face it--sometimes the customer is misinformed, confused, or downright difficult. The ability to handle such customers is what separates the serious professional from the average employee. Perfect Phrases for Customer Service, second edition, provides the language you need for everyday customer service situations--and includes simple, effective techniques that can help you meet even the most demanding customer needs. Master the most effective words and phrases for: Defusing bad situations before they get worse Handling complaints patiently and professionally Satisfying customers and increasing sales Building long-term relationships with important customers
Category: Business & Economics

Perfect Phrases For Performance Reviews 2 E

Author : Douglas Max
ISBN : 9780071759427
Genre : Business & Economics
File Size : 29.80 MB
Format : PDF, Kindle
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THE RIGHT PHRASE FOR EVERY SITUATION . . . EVERY TIME The ability to craft an employee review that is meaningful and change-driven is what separates average supervisors from great managers. How often, though, have you struggled to find the most appropriate words for your needs? This completely revised and updated second edition of Perfect Phrases for Performance Reviews provides hundreds of ready-made phrases you can use to clearly communicate any employee's performance in 74 different skill areas. Learn the most effective language for: Crafting an accurate, carefully worded assessment Documenting behaviors and accomplishments Guiding and developing promising workers Conducting face-to-face interviews
Category: Business & Economics

Perfect Phrases For Managers And Supervisors

Author : Meryl Runion
ISBN : OCLC:1084437331
Genre : Electronic books
File Size : 89.48 MB
Format : PDF, Docs
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Providing the right phrase for every situation every time; this concise and practical guide will help you communicate in todays workplace; where collaboration; cooperation; and personalization are critical to building an efficient; productive work environment. --
Category: Electronic books

How To Restore Sanity To Our Political Conversations Reasonable Responses Constructive Comebacks And Powerful Phrases

Author : Meryl Runion
ISBN : 9781935758068
Genre : Language Arts & Disciplines
File Size : 35.36 MB
Format : PDF, ePub
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Stop arguing and start communicating! How to Restore Sanity to Our Political Conversations contains practical advice and wisdom for those who care about democracy, our country, the earth and our future - and for those who simply want to be able to have a dynamic conversation about politics with family, friends and coworkers. This book is for anyone with opinions to share - at the kitchen table, in the office, at the gym, in the carpool, and even on Facebook. Yes, you CAN talk about politics - and help restore sanity to the rhetoric - after you read this book!
Category: Language Arts & Disciplines

How To Restore Sanity To Our Political Conversations

Author : Meryl Runion
ISBN :
Genre : Political Science
File Size : 84.77 MB
Format : PDF, Mobi
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Stop arguing and start communicating about politics! With How to Restore Sanity to Our Political Conversations, Meryl Runion empowers readers to have dynamic conversations rather than futile squabbles when talk with family, neighbors, and friends turns political. Runion guides readers to defuse explosive emotions and turn angry tirades into productive dialogue. How to Restore Sanity to Our Political Conversations contains practical advice and wisdom for the average citizen who has opinions --- or is around people with opinions --- about current events. This timely book is not for politicians or pundits like O'Reilly, Beck, Olbermann, Maddow, Obama, Palin, or Pelosi --- behind their podiums and on their stages; It is for the anyone with opinions to share --- at the kitchen table, in the office, on Facebook, at the gym, and in the carpool. Yes, you can talk about politics ... after you¿ve read this book!
Category: Political Science

Perfect Phrases For Motivating And Rewarding Employees Second Edition

Author : Harriet Diamond
ISBN : 0071744118
Genre : Business & Economics
File Size : 22.96 MB
Format : PDF, ePub, Docs
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THE RIGHT PHRASE FOR EVERY SITUATION . . . EVERY TIME Hundreds of Ready-to-Use Phrases for Encouraging and Recognizing Employee Excellence! Whether you're giving a pep talk to a team or inspiring a direct report in a one-on-one meeting, you need the right words to keep your staff focused, engaged, enthusiastic, and productive. This fully revised and updated edition of Perfect Phrases for Motivating and Rewarding Employees has hundreds of ready-to-use phrases for inspiring peak performance. Learn the most effective language for: Creating a positive work environment Motivating people to achieve goals Providing performance-enhancing feedback Boosting morale in tough times Using social networking for business success
Category: Business & Economics

Perfect Phrases For Managing People Ebook Bundle

Author : Meryl Runion
ISBN : 9780071796279
Genre : Business & Economics
File Size : 49.4 MB
Format : PDF, Kindle
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Build rapport, solve problems, and increase productivity with the PERFECT words for any interaction with employees 3 books in 1 eBook! Good management begins and ends with good communication. Whether you oversee a company, department, team, or just a single employee, Perfect Phrases for Managing People provides the language you need to express your ideas, thoughts, and needs with absolute clarity—so things get done the right way, the first time around. This 3-eBook set includes: Perfect Phrases for Managers and Supervisors, Second Edition Perfect Phrases for Managers and Supervisors has been completely revised to help you communicate in today’s workplace, where collaboration, cooperation, and personalization are critical to building an efficient, productive work environment. Learn the most effective language for: Setting a tone of mutual trust and respect Dealing with difficult employees and delicate problems Conducting interviews and performance reviews Disciplining workers or terminating employment Perfect Phrases for Leadership Development Perfect Phrases for Leadership Development has hundreds of ready-to-use phrases for empowering others to take on leadership responsibilities, regardless of their specific position in the company. You’ll find all the right words and phrases you need for: Boosting employees’ sense of autonomy Redirecting efforts without stifling creativity Encouraging decisiveness and resourcefulness Igniting energy and enthusiasm Perfect Phrases for Building Strong Teams This quick-reference guide addresses all the issues you could possibly encounter working with a team-offering hundreds of ready-to-use phrases for every situation. From managing interpersonal conflicts to motivating an entire company, you'll find the exact words you need to: Get people to work with, not against each other Use positive feedback to promote and reward teamwork Inspire communication at every level of the team Build a winning team mindset that can't lose
Category: Business & Economics

Perfect Phrases For Performance Reviews Ebook Bundle

Author : Douglas Max
ISBN : 9780071796286
Genre : Business & Economics
File Size : 82.20 MB
Format : PDF, Kindle
Download : 566
Read : 167

Meet or exceed all your goals with this comprehensive guide to performance reviews 3 books in 1 eBook! Perfect Phrases for Performance Reviews covers all the bases when it comes to using the right language during every stage of the performance review process. Packed with the exact words and phrases you need to plan, conduct, and finalize performance reviews, this three-eBook set helps you express yourself with crystal clarity—as well as sidestep any landmines that might be in your path. This 3-eBook set includes: Perfect Phrases for Performance Reviews, Second Edition Get hundreds of ready-made phrases for clearly communicating an employee's performance in 74 different skill areas. Learn the most effective language for: Crafting an accurate, carefully worded assessment Documenting behaviors and accomplishments Guiding and developing promising workers Conducting face-to-face interviews Perfect Phrases for Setting Performance Goals, Second Edition This completely revised and updated second edition of Perfect Phrases for Setting Performance Goals provides hundreds of precisely worded performance goals you can apply to virtually any situation. This handy, quick-reference helps you: Focus your people on the most important parts of their jobs Communicate your expectations Align employee goals with organizational priorities Minimize disputes that can arise during performance reviews Perfect Phrases for Documenting Employee Performance Problems Using this wide range of ready-to-use scripts and a handy problem-solving toolkit, you can address even the most difficult issues diplomatically and constructively. Learn how to: Find the perfect words to suit each employee review Document performance in the most effective way possible Build strong working relationships and boost morale Increase productivity, meet deadlines, and achieve goals
Category: Business & Economics

Managing In The Middle

Author : Robert Farrell (Professor)
ISBN : 9780838911617
Genre : Language Arts & Disciplines
File Size : 30.18 MB
Format : PDF, ePub, Docs
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"Fully a third of all library supervisors are "managing in the middle: " reporting to top-level managers while managing teams of peers or paraprofessional staff in some capacity. This practical handbook is here to assist middle managers navigate their way through the challenges of multitasking and continual gear-shifting. The broad range of contributors from academic and public libraries in this volume help librarians face personal and professional challenges by Linking theoretical ideas about mid-level management to real-world situations Presenting ways to sharpen crucial skills such as communication, productivity, delegation, and performance management Offering specific advice on everything from supervision to surviving layoffs Being a middle manager can be a difficult job, but the range of perspectives in this book offer strategies and tips to make it easier."
Category: Language Arts & Disciplines

Best Answers To The 201 Most Frequently Asked Interview Questions Second Edition

Author : Matthew DeLuca
ISBN : 9780071743433
Genre : Business & Economics
File Size : 32.16 MB
Format : PDF, ePub, Docs
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Answers that will get you hired—from the bestselling interview guide, now completely updated! In today's job market, there are thousands of qualified candidates battling it out for a few jobs. Beat out the competition and learn how to give the best interview with Best Answers to the 201 Most Frequently Asked Interview Questions—the essential job-seeking weapon you need to answer the thought-provoking or unexpected questions that potential employers use to weed out candidates. Career experts, Matthew and Nanette DeLuca, coach you through every possible question you'll encounter, along with the secret motivation behind them—including those you may not want to be asked but must answer. In this updated edition, you'll learn how to: Gracefully address a lost job Tactfully discuss salary requirements Take control of the interview With Best Answers to the 201 Most Frequently Asked Interview Questions, you'll never be at a loss for words on any interview. Matt DeLuca, SPHR (New York, NY) is a Senior Consultant with the Management Resource Group, Inc. Matt is also the author/coauthor of 24 Hours to the Perfect Interview, Get a Job in 30 Days or Less, and Perfect Phrases for Negotiating Salary and Job Offers. Nanette DeLuca (New York, NY) is a Principal with the Management Resource Group, Inc., and coauthor of 24 Hours to the Perfect Interview, Get a Job in 30 Days or Less, and Perfect Phrases for Negotiating Salary and Job Offers.
Category: Business & Economics

An Assessment Manual For Medical Groups

Author : Courtney H. Price
ISBN : 1568291469
Genre : Medical
File Size : 33.4 MB
Format : PDF, Mobi
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Determine what's working in your practice and eliminate what isn't. This edition shows you how to gather crucial information about your practice by listing the pertinent questions in all areas. The results will help you decide which management areas to strenghten. Tables and questions address external and internal environments, financial management, human resource management, information systems, operations management, planning and marketing, and quality improvement.
Category: Medical

The Handbook Of Maintenance Management

Author : Joel Levitt
ISBN : 0831133899
Genre : Business & Economics
File Size : 26.30 MB
Format : PDF, ePub
Download : 708
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Now in its second edition and written by a highly acclaimed maintenance professional, this comprehensive and easy-to-understand resource provides a short review of all the major discussions going on in the management of the maintenance function. This revision of a classic has been thoroughly updated to include advances in technology and thinking and is sure to be found useful by maintenance professionals everywhere. It's the perfect reference for any maintenance professional that needs a quick update on any specific area within the subject. Contains five entirely new chapters, including Dealing with Contracts, 5S, Lean Maintenance, PM Optimizing, and Fire Fighting. Contains five entirely new chapters, including Dealing with Contracts, 5S, Lean Maintenance, PM Optimizing, and Fire Fighting. Offers a complete survey of the field, an introduction to maintenance and a review of maintenance management. Provides a manual for cost reduction and a primer for the stockroom. Includes a training regime for new supervisors, managers and planners.
Category: Business & Economics

Business English Smart Business Talk

Author : Joern Meissner
ISBN : 9780978843540
Genre : Business & Economics
File Size : 78.43 MB
Format : PDF, Kindle
Download : 183
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A guide designed for young professionals at various levels to improve their communication skills and functional knowledge. It provides an approach to targeting frequently misused slang or confusing words in an everyday business setting. This book covers: Useful common idioms; useful euphemisms; corporate hierarchy; performance review; and, more.
Category: Business & Economics

Practical Hydraulics Handbook Second Edition

Author : Barbara Hauser
ISBN : 1566700388
Genre : Science
File Size : 64.79 MB
Format : PDF, Docs
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The Second Edition of the Practical Hydraulics Handbook is a must for all those who work with water utility systems. Presented in workbook format and emphasizing practical applications, this Handbook is perfect for hydraulic engineers, technicians, operating personnel, supervisors, managers, consultants, and students. The exceptionally well-organized chapters include information on pressurized systems and open channel flow, principles of energy and force, flow calculations and measurement, pumps, and pumping applications. This latest edition of the Practical Hydraulics Handbook includes new exercises at the end of each chapter and detailed solutions to selected exercises. The well-chosen exercises allow readers to practice applications of the theory and to test their knowledge of the material. The solutions provide guidance and problem-solving techniques that can be used both in the field and in the lab. Reference tables are also provided for calculations of friction loss, velocity, pipe fullness, well drawdown, English/metric conversions, power, and metered flow. These tables make calculations easier and minimize the chance for error. In this new edition of Practical Hydraulics Handbook, all of the major principles and calculations dealing with the hydraulics of water systems are covered, and new and expanded material has been added.
Category: Science

Managing For Dummies

Author : Bob Nelson
ISBN : 9781118053096
Genre : Business & Economics
File Size : 21.62 MB
Format : PDF, Mobi
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Being a manager can be an intimidating and challenging task. Managing involves teaching new skills to employees, helping land a new customer, accomplishing an important assignment, increasing performance, and much more. The process of management can be very challenging at times, but it can also bring you a sense of fulfillment that you never imagined possible. Organizations rely on managers to make the most out of situations and get the best possible results. Managing For Dummies, 2nd Edition, is perfect for all levels of managers. This clearly written, easy-to-understand guide will help anyone to Hire talented employees Master skills such as conflict resolution and coaching Initiate change and deal with resistance to change Set and communicate your goals Motivate employees to go above and beyond expectations Discover real-life solutions to the most common situations that supervisors and managers face – solutions that stand up over time and can be used during turbulent times. Managing For Dummies, 2nd Edition, also covers the following topics and more: Delegating: the Manager’s No. 1 Tool Inspiring employees to better performance Getting your message across to your employees Measuring and monitoring individual and project performance Focusing on ethics and office politics Team building and collaboration Tools and techniques for managers Managing in today’s lightning-speed business world requires that you have the latest information and techniques for getting the job done. This book provides you with straightforward advice and up-to-the-minute strategies for dealing with anything that comes your way.
Category: Business & Economics