MEASURE WHAT MATTERS

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Measure What Matters

Author : John Doerr
ISBN : 9780525536239
Genre : Business & Economics
File Size : 27.72 MB
Format : PDF, ePub
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#1 New York Times Bestseller Legendary venture capitalist John Doerr reveals how the goal-setting system of Objectives and Key Results (OKRs) has helped tech giants from Intel to Google achieve explosive growth—and how it can help any organization thrive. In the fall of 1999, John Doerr met with the founders of a start-up whom he'd just given $12.5 million, the biggest investment of his career. Larry Page and Sergey Brin had amazing technology, entrepreneurial energy, and sky-high ambitions, but no real business plan. For Google to change the world (or even to survive), Page and Brin had to learn how to make tough choices on priorities while keeping their team on track. They'd have to know when to pull the plug on losing propositions, to fail fast. And they needed timely, relevant data to track their progress—to measure what mattered. Doerr taught them about a proven approach to operating excellence: Objectives and Key Results. He had first discovered OKRs in the 1970s as an engineer at Intel, where the legendary Andy Grove ("the greatest manager of his or any era") drove the best-run company Doerr had ever seen. Later, as a venture capitalist, Doerr shared Grove's brainchild with more than fifty companies. Wherever the process was faithfully practiced, it worked. In this goal-setting system, objectives define what we seek to achieve; key results are how those top-priority goals will be attained with specific, measurable actions within a set time frame. Everyone's goals, from entry level to CEO, are transparent to the entire organization. The benefits are profound. OKRs surface an organization's most important work. They focus effort and foster coordination. They keep employees on track. They link objectives across silos to unify and strengthen the entire company. Along the way, OKRs enhance workplace satisfaction and boost retention. In Measure What Matters, Doerr shares a broad range of first-person, behind-the-scenes case studies, with narrators including Bono and Bill Gates, to demonstrate the focus, agility, and explosive growth that OKRs have spurred at so many great organizations. This book will help a new generation of leaders capture the same magic.
Category: Business & Economics

Measure What Matters

Author : Katie Delahaye Paine
ISBN : 1118016327
Genre : Business & Economics
File Size : 52.31 MB
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In an online and social media world, measurement is the key to success If you can measure your key business relationships, you can improve them. Even though relationships are "fuzzy and intangible," they can be measured and managed-with powerful results. Measure What Matters explains simple, step-by-step procedures for measuring customers, social media reputation, influence and authority, the media, and other key constituencies. Based on hundreds of case studies about how organizations have used measurement to improve their reputations, strengthen their bottom lines, and improve efficiencies all around Learn how to collect the data that will help you better understand your competition, do strategic planning, understand key strengths and weaknesses, and better respond to customer preferences Author runs a successful blog and serves as a measurement consultant to companies such as Facebook, Southwest Airlines, Raytheon, and Allstate Don't draw conclusions or make key decisions based on guesswork. Instead, Measure What Matters and the difference will show in the most important measure: your bottom line.
Category: Business & Economics

Measure What Matters To Customers

Author : Ronald J. Baker
ISBN : 9780470056271
Genre : Business & Economics
File Size : 66.97 MB
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Measure What Matters to Customers reveals how to capitalize on Key Predictive Indicators (KPIs), the innovative measures that define the success of your enterprise as your customers do. If you want to increase your company's profits by working smarter, this is the book for you.
Category: Business & Economics

Measure What Matters

Author : John Doerr
ISBN : 0735211876
Genre : Business & Economics
File Size : 85.3 MB
Format : PDF, Kindle
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Legendary venture capitalist John Doerr's revolutionary approach to goal-setting that grew tech giants like Google and is spreading across Silicon Valley to corporate America. You may have never heard of the biggest management secret common to the hottest tech firms: objectives and key results (OKRs). But you should pay attention now: Google's Eric Schmidt credits OKRs with "changing the course of the company forever." OKRs help companies and teams reach incredibly ambitious goals by ensuring transparency and efficiency. Leaders agree on objectives, like doubling growth or capturing 50% of market share. Then, they determine the measurable key results that are the benchmarks for progress. Employees design their own OKRs that ladder up to the company's central objectives. Employees can see each other's goals, and teams regularly meet and discuss whether they're on track. Because everyone in the organization has a stake in the company's mission and performance, they can achieve huge goals together. Kleiner Perkins venture capitalist John Doerr--an early investor in Google, Amazon, Twitter, and known as the "Father of OKRs"--brought this approach from Intel to Google in 1999, when Google had fewer than 40 employees. He taught Larry Page and Sergey Brin how OKRs worked: the Google founders saw how powerful OKRs are and quickly adopted them as a key tool to spur relentless growth. Since then, Doerr and former Google employees have spread OKRs across Silicon Valley, making it standard practice at companies from Amazon to Zynga. Measure What Matters Most will help a new generation of managers understand why OKRs are the most effective way to align their team and achieve big goals. For readers of The Lean Startup, Work Rules!, and Scrum, this book explains how to develop an OKR program to provide the agility, transparency, and tremendous growth that has fueled tech giants and can help all organizations and teams, of any size and in any industry, capture the same magic.
Category: Business & Economics

Measuring What Matters

Author : Rodney Napier
ISBN : 0891062114
Genre : Business & Economics
File Size : 62.47 MB
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Following a fictional bookstore's distribution center through the process, the book offers a rare combination of solid theory and dozens of field-tested diagnostic tools, care study dialogue and reproducible exercises and worksheets to measure the collaborative give and take, the exchange value between work teams and the core stakeholders: customers, employers and owners.
Category: Business & Economics

Measuring What Matters

Author : Institute of Medicine
ISBN : 9780309091152
Genre : Medical
File Size : 82.3 MB
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The Ryan White Comprehensive AIDS Resources Emergency (CARE) Act gives funding to cities, states, and other public and private entities to provide care and support services to individuals with HIV and AIDS who have low-incomes and little or no insurance. The CARE Act is a discretionary program that relies on annual appropriations from Congress to provide care for low-income, uninsured, or underinsured individuals who have no other resources to pay for care. Despite its successes, funding has been insufficient to address all of the inequalities and gaps in coverage for people with HIV. In response to a congressional mandate, an Institute of Medicine committee was formed to reevaluate whether CARE allocation strategies are an equitable and efficient way of distributing resources to jurisdictions with the greatest needs and to assess whether quality of care can be refined and expanded. Measuring What Matters: Allocation, Planning, and Quality Assessment for the Ryan White CARE Act proposes several types of analyses that could be used to guide the evaluation and improvement of allocation formulas, as well as a framework for assessing quality of care provided to HIV-infected persons.
Category: Medical

The Scorecard Solution

Author : Dan King
ISBN : 9780814434932
Genre : Business & Economics
File Size : 43.6 MB
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Simply "making the numbers" is no longer enough to remain competitive. In today's high-pressure environment, organizations need to overachieve. That level of success requires a clear and objective view of the business-because even the most courageous leader can't steer a ship in the dark. Is the enterprise Agile? Resilient? Vulnerable? Or Lagging? The Scorecard Solution provides the answer. The book introduces a data-centric tool-the Organizational Prowess Scorecard(TM)-that precisely measures the capabilities needed for sustainable growth. Analyzing the dimensions of talent, strategy, and execution produces a baseline score, and shines a light on the performance gaps that hold a business back. With the facts in hand, readers then learn how to: Position the organization to meet ambitious goals * Bring strategies to life through an execution framework * Design a dashboard to track progress and flag problems * Foster a winning culture * And more Organizations that maintain the status quo will be left in the dust. The Scorecard Solution helps companies chart a course for rapid change-and outperform the competition every time.
Category: Business & Economics

Benchmarking For Nonprofits

Author : Jason Saul
ISBN : 9780940069435
Genre : Business & Economics
File Size : 24.30 MB
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The no-cost way to improve your organization on a daily basis Most nonprofits are already benchmarking informally. This unique book defines a formal way to benchmark. You'll learn how to prepare your organization, measure performance, and implement best practices as well as learning the five key steps of benchmarking, the arguments against benchmarking—and why you should disregard them, how benchmarking differs from evaluation and assessment, how to form a benchmarking team, how to create a “success equation” that helps you measure your organization’s performance, how to make sure to measure what matters, how to choose your benchmarking partners—and what you can learn from the “wrong” partner, and how to overcome staff resistance to benchmarking. Practical tools help you benchmark what matters Real-world examples illustrate benchmarking in action. Exercises and worksheets guide you through processes such as drafting a benchmarking plan; identifying and analyzing the things in your organization that need improvement; prioritizing which processes to focus on; identifying your CTQ (critical to quality) outcomes; and more. The way to survive as a nonprofit in today’s market is to thrive. With so many organizations seeking the same dollars, only the best will endure. Benchmarking ensures that your organization is always operating at peak performance. It’s something you can’t afford not to do—especially since you can do it for free!
Category: Business & Economics

Chief Performance Officer

Author : Anthony Politano
ISBN : 9780595280575
Genre : Business & Economics
File Size : 43.82 MB
Format : PDF, ePub, Docs
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Simply put, this is the premier book written on the concept of the Chief Performance Officer--whether a single person in an organization or compilation of talented individuals, every company needs to put this program in place to ensure success. With more than 20 years of academic and commercial experience, Politano draws from real-life evidence that when a Chief Performance Officer program exists within a company, that company gains significant competitive advantages. Learn how you can replicate this program within your own company to make better business decisions and measure what truly matters.
Category: Business & Economics