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Managing Crises Before They Happen

Author : Ian I. Mitroff
ISBN : 0814473288
Genre : Business & Economics
File Size : 37.46 MB
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According to Mitroff, one of the world's leading experts on crisis management, the rise in the crisis rate is due to an ingrained "it-can't happen-to-us" mentality--which, in turn, leads to a total lack of preparedness for crises.
Category: Business & Economics

Crisis Leadership

Author : Ian I. Mitroff
ISBN : IND:30000087932830
Genre : Business & Economics
File Size : 79.95 MB
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IT SHOULDN'T TAKE A CRISIS TO CREATE A LEADER From product defects to environmental disasters--almost every day a new corporate crisis hits the headlines. In the majority of cases the results are disastrous: costly and time-consuming efforts to establish a positive public image can be wiped out in seconds. The inadequate, and often damaging, response of American business to such adversity proves that we don't need better crisis management--we need crisis leadership. Ian Mitroff offers a new proactive approach that focuses on doing everything humanly possible to prevent crisis before they happen, rather than merely putting the best possible spin on the aftermath. In easy-to-read, accessible language, Mitroff presents the critical, key lessons that will help managers lead the organization through a major crisis. Highlights Focuses on the multitude of factors and forces that you need to consider to implement effective, proactive leadership. Shows how various corporate functions--such as l egal, security, manufacturing, finance, and public affairs--work together to respond to crisis and minimize their occurrence and impact on the organization. Offers a truly integrated and systematic approach based on a combination of models, including a comprehensive look at what happens before, during, and after a crisis. Discusses the extreme importance of Emotional IQ in handling of, responding to, and preparing for any crisis. Reports on the latest findings from new national surveys.
Category: Business & Economics

Why Some Companies Emerge Stronger And Better From A Crisis

Author : Ian I. Mitroff
ISBN : 0814429297
Genre : Business & Economics
File Size : 49.38 MB
Format : PDF
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An authority in crisis management outlines seven distinct competencies an organization needs to handle crises effectively in order to come through the event with strength and confidence.
Category: Business & Economics

Managing Crises

Author : Uriel Rosenthal
ISBN : 9780398083045
Genre : Crisis management
File Size : 24.83 MB
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In this book, the editors, with 25 notable contributors, expand the knowledge of crisis management, focusing on case studies of high-profile events that have occurred in recent history. Part One of the text aims at theoretical development through empirical case studies and also postulates a crisis typology and charts specific theoretical and administrative challenges. The 'case bank,' which comprises the bulk of the book, is presented in four additional sections. The first deals with the development of crises and compares the infamous Watts riots with the 1992 L.A. riots. It also analyzes the fragmented and complex international environment that allowed the 'safe area' in Bosnia to be overrun by Bosnian Serbs in 1995. The final chapter chronicles the incredible human costs of mismanaged crisis in the Rwanda massacres in 1994. The second section explores the many decisional dilemmas that confront crisis managers. Cases include the fire at the Piper Alpha oil rig; the 1999 Turkish earthquakes; the Eindhoven, Holland plane crash; and crisis management of the Mad Cow epidemic disease in the U.K. The third section explores the long-term dimensions of crises and crisis management and particularly the development of national traumas such as the assassination of Sweden's Prime Minister Olaf Palme in 1986, the 1992 Amsterdam air crash, and the TWA flight 800 disaster in 1996. The final section shifts focus to future scenarios such as speculative information technology disasters, potentially devastating viral epidemics, deteriorating environmental and societal conditions in Russia, the southwest U.S. coming water shortage, and the outlook for Japan, one of the worldÂ’s most disaster-prone countries. Summarizing the research findings of the past decade, the authors describe patterns in the paths toward crises, the dilemmas and coping mechanisms that emerge during the thick of crisis, and, very importantly, the pathways that lead away from crisis.
Category: Crisis management

Transforming The Crisis Prone Organization

Author : Thierry C. Pauchant
ISBN : UOM:49015001389668
Genre : Business & Economics
File Size : 61.38 MB
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The Union Carbide tragedy in Bhopal, India. NASA's doomed Challenger mission. The environmentally devastating Exxon Valdez oil spill. Could these crises have been avoided? What individual and organizational traits conspire to make companies predisposed to crises? How can organizations turn these behaviors around and decrease their susceptibility to crises? Pauchant and Mitroff offer specific guidelines for developing crisis management programs that will help organizations prevent future crises and manage existing ones. Based on 500 interviews with crisis management professionals and on case examples of strategies used by innovative companies in the U.S., Canada, and France, this book clearly demonstrates the roles played by individuals, corporate culture, structure, and strategy in determining an organization's predilection for crises and its ability to respond effectively. And it provides executives, managers, and consultants with the tools they will require--instruments, evaluation questionnaires, and a computer model--to improve the crisis preparedness of their organization.
Category: Business & Economics

Managing Crisis

Author : Warner, David
ISBN : 9780335228317
Genre : Education
File Size : 72.13 MB
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* Why do crises arise in Further and Higher Education institutions? * How can these crises be overcome? * What lessons can be learnt? There have been several high profile crises in higher education during the last two decades. Managing Crisis draws together a number of senior academic managers to prepare, probably for the first time ever, a series of detailed institutional case-studies. These case-studies identify the nature of the crisis, describe the action taken to resolve it, and consider the lasting consequences. An important chapter gives the informed perspectives of the funding council on higher education crises, and in the final chapter the inimitable Peter Scott draws a series of significant conclusions. Managing Crisis is the first book to examine crises in higher education in detail and to identify key points on how to overcome or avoid them. Required reading for managers working within UK Higher Education Policy.
Category: Education

Manager S Guide To Crisis Management

Author : Jonathan Bernstein
ISBN : 9780071776134
Genre : Business & Economics
File Size : 47.9 MB
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Lead your Organization through any business crisis—and emerge stronger than ever Manager’s Guide to Crisis Management provides the basic skills and knowledge you need to deal with the crises that inevitably occur in any business or organization. Covering every aspect of the topic—from defining crisis management and policies to training for and responding to crises—it helps you fully grasp any situation that threatens business, careers, and even lives. Lead through any crisis smoothly and with minimal ramifications by mastering the most effective tactics, including: Planning for and training staff in crisis management Anticipating and preventing crises before they occur Managing the company’s online reputation Addressing crises that affect multicultural stakeholders Creating effective crisis-related messaging Knowing when to bring in a specialist About the Briefcase Books series: Briefcase Books, written specifically for today’s busy manager, feature eye-catching icons, checklists, and sidebars to guide managers step-by-step through everyday workplace situations. Look for these innovative design features to help you navigate through each page: Key Terms: Clear definitions of key terms and concepts Smart Managing: Tactics and strategies for managing crises Tricks of the Trade: Tips for executing the tactics in the book Mistake Proofing: Practical advice for minimizing the possibility of error Caution: Warning signs for when things are about to go wrong For Example: Examples of successful crisis management Tools: Specific planning procedures, tactics, and hands-on techniques
Category: Business & Economics

Risk And Crisis Management In The Public Sector

Author : Lynn T Drennan
ISBN : 9781317810681
Genre : Business & Economics
File Size : 65.1 MB
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Every decision that is made by managers and policy-makers in a public sector organization requires an evaluation and a judgement of the risks involved. This vital requirement has been recognised in the growth of risk management. However, risks can never be fully prevented, which means that public managers also have to be crisis managers. Today’s crises develop in unseen ways; they escalate rapidly and transform through the interdependencies of modern society, and their frequency is growing: the global financial crisis, the European volcanic ash cloud, the Japanese tsunami and subsequent Fukushima nuclear plant meltdown, the Christchurch earthquake and the Queensland floods. All highlight the extreme challenges that public sector organizations across the world have had to face in recent years. Risk and Crisis Management in the Public Sector Second Edition responds to these challenges by presenting the only guide for public managers and public management students which combines lessons about risk and crisis management together in a single, accessible text. It equips readers and public managers with the knowledge and skills to understand key issues and debates, as well as the capacity to treat risks and better prepare for, respond to and recover from crisis episodes. This exciting new edition enhances the original text with contemporary cases and a greater focus on the international, trans-boundary and multi-agency dimensions of risk and crisis management. These enhancements reflect the fact that today’s public manager must increasingly operate within a global and interdependent governance context.
Category: Business & Economics

The Management Gurus

Author : Chris Lauer
ISBN : 9781440637612
Genre : Business & Economics
File Size : 26.14 MB
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Insightful summaries of fifteen outstanding management books Since 1978, Soundview Executive Book Summaries has offered its subscribers condensed versions of the most relevant and influential business books published each year. The company has won acclaim as the definitive selection service for business book readers. Following its successful first collection, The Marketing Gurus, Soundview has now compiled The Management Gurus, which includes summaries of fifteen management classics. One of them is a previously unpublished summary: Jack Welch and the 4 E?s of Leadership. Other featured books include: ? Winning with People by John Maxwell ? Judgment by Noel Tichy and Warren Bennis ? Managing Crises Before They Happen by Ian I. Mitroff These summaries distill thousands of pages about leadership, strategy, crisis management, organizational behavior, and more?perfect for busy executives and students.
Category: Business & Economics