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Managing Crises Before They Happen

Author : Ian I. Mitroff
ISBN : 0814424902
Genre : Business & Economics
File Size : 42.9 MB
Format : PDF, ePub, Mobi
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Publisher Fact Sheet Shows executives & managers how to overcome an "it can't happen to us mentality" & prepare for crises, both large & small, before they happen.
Category: Business & Economics

Managing Crises

Author : Uriel Rosenthal
ISBN : 9780398083045
Genre : Crisis management
File Size : 27.41 MB
Format : PDF, Mobi
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In this book, the editors, with 25 notable contributors, expand the knowledge of crisis management, focusing on case studies of high-profile events that have occurred in recent history. Part One of the text aims at theoretical development through empirical case studies and also postulates a crisis typology and charts specific theoretical and administrative challenges. The 'case bank,' which comprises the bulk of the book, is presented in four additional sections. The first deals with the development of crises and compares the infamous Watts riots with the 1992 L.A. riots. It also analyzes the fragmented and complex international environment that allowed the 'safe area' in Bosnia to be overrun by Bosnian Serbs in 1995. The final chapter chronicles the incredible human costs of mismanaged crisis in the Rwanda massacres in 1994. The second section explores the many decisional dilemmas that confront crisis managers. Cases include the fire at the Piper Alpha oil rig; the 1999 Turkish earthquakes; the Eindhoven, Holland plane crash; and crisis management of the Mad Cow epidemic disease in the U.K. The third section explores the long-term dimensions of crises and crisis management and particularly the development of national traumas such as the assassination of Sweden's Prime Minister Olaf Palme in 1986, the 1992 Amsterdam air crash, and the TWA flight 800 disaster in 1996. The final section shifts focus to future scenarios such as speculative information technology disasters, potentially devastating viral epidemics, deteriorating environmental and societal conditions in Russia, the southwest U.S. coming water shortage, and the outlook for Japan, one of the worldÂ’s most disaster-prone countries. Summarizing the research findings of the past decade, the authors describe patterns in the paths toward crises, the dilemmas and coping mechanisms that emerge during the thick of crisis, and, very importantly, the pathways that lead away from crisis.
Category: Crisis management

Managing Crisis

Author : Warner, David
ISBN : 9780335228317
Genre : Education
File Size : 50.8 MB
Format : PDF, Kindle
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* Why do crises arise in Further and Higher Education institutions? * How can these crises be overcome? * What lessons can be learnt? There have been several high profile crises in higher education during the last two decades. Managing Crisis draws together a number of senior academic managers to prepare, probably for the first time ever, a series of detailed institutional case-studies. These case-studies identify the nature of the crisis, describe the action taken to resolve it, and consider the lasting consequences. An important chapter gives the informed perspectives of the funding council on higher education crises, and in the final chapter the inimitable Peter Scott draws a series of significant conclusions. Managing Crisis is the first book to examine crises in higher education in detail and to identify key points on how to overcome or avoid them. Required reading for managers working within UK Higher Education Policy.
Category: Education

Risk And Crisis Management In The Public Sector

Author : Lynn T. Drennan
ISBN : 9781136714146
Genre : Business & Economics
File Size : 29.28 MB
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A particular feature of modern, post-industrial societies is their growing awareness of risk and crisis management. This book’s main theme is therefore the context, concepts and practice of risk and crisis management in the public sector in Western, notably European, and Asia Pacific countries. Relating to extraordinary phenomena, the term ‘risk and crisis management’, covers such events and incidents as: natural catastrophes (earthquakes, hurricanes and floods) terrorist attacks (Bali, New York, Madrid) corporate failures (HIH, Enron, WorldCom) threats to human and animal welfare (SARS, Foot and Mouth, BSE) critical incidents (bushfires, rail crashes, aviation accidents, mass shootings) environmental degradation (rain forests, ozone layer, oil spills) policy failures (UK Poll Tax, Aboriginal and Torres Straight Islander Commission, public-private partnerships). The public sector, at both national and sub-national levels, plays a crucial role not only in the management of such extraordinary events as these, but also in anticipating and preparing for the ‘unthinkable’. This book links theory and practice, to equip public managers and those studying public management with the necessary knowledge and skills to manage risk, and deal effectively with crises.
Category: Business & Economics

Crisis Leadership

Author : Ian I. Mitroff
ISBN : IND:30000087932830
Genre : Business & Economics
File Size : 57.81 MB
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IT SHOULDN'T TAKE A CRISIS TO CREATE A LEADER From product defects to environmental disasters--almost every day a new corporate crisis hits the headlines. In the majority of cases the results are disastrous: costly and time-consuming efforts to establish a positive public image can be wiped out in seconds. The inadequate, and often damaging, response of American business to such adversity proves that we don't need better crisis management--we need crisis leadership. Ian Mitroff offers a new proactive approach that focuses on doing everything humanly possible to prevent crisis before they happen, rather than merely putting the best possible spin on the aftermath. In easy-to-read, accessible language, Mitroff presents the critical, key lessons that will help managers lead the organization through a major crisis. Highlights Focuses on the multitude of factors and forces that you need to consider to implement effective, proactive leadership. Shows how various corporate functions--such as l egal, security, manufacturing, finance, and public affairs--work together to respond to crisis and minimize their occurrence and impact on the organization. Offers a truly integrated and systematic approach based on a combination of models, including a comprehensive look at what happens before, during, and after a crisis. Discusses the extreme importance of Emotional IQ in handling of, responding to, and preparing for any crisis. Reports on the latest findings from new national surveys.
Category: Business & Economics

The Handbook Of Crisis Communication

Author : W. Timothy Coombs
ISBN : 9781444361902
Genre : Language Arts & Disciplines
File Size : 79.1 MB
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Written as a tool for both researchers and communication managers, the Handbook of Crisis Communication is a comprehensive examination of the latest research, methods, and critical issues in crisis communication. Includes in-depth analyses of well-known case studies in crisis communication, from terrorist attacks to Hurricane Katrina Explores the key emerging areas of new technology and global crisis communication Provides a starting point for developing crisis communication as a distinctive field research rather than as a sub-discipline of public relations or corporate communication
Category: Language Arts & Disciplines

Everybody S Business Reclaiming True Management Skills In Business Higher Education

Author : I. Mitroff
ISBN : 9781137412058
Genre : Education
File Size : 60.71 MB
Format : PDF
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Everybody's Business is a succinct analysis of the factors that led to the founding of American business schools and why they are the way they are. Mitroff, Alpaslan, and O'Connor consider why current business schools do not give students the knowledge and the tools they need to deal with today's complex, messy problems and systems.
Category: Education

Project Risk Management Handbook

Author : Bart Jutte
ISBN : 9781469132709
Genre : Education
File Size : 90.50 MB
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Project Risk Management Handbook Managing project risks professionally can be a very profitable activity. The Project Risk Management Handbook learns you how to accomplish this in your project and organization. organization. You learn: • 12 smart methods to detect risks • The 3 basic responses to deal with risks and opportunities • The best methods to analyze risks • How to involve your entire team in the risk management effort Risk Tests The handbook contains a number of practical tests that help you to identify the weak spots in your project and company, and implement project risk management effectively. A selection of the tests: • How risky is your project? • What should you do to improve project risk management? • What has project risk management contributed to your project success? The Project Risk Management Handbook is the book about project risks that should be on the desk of each project manager.
Category: Education

Transforming The Crisis Prone Organization

Author : Thierry C. Pauchant
ISBN : UOM:49015001389668
Genre : Business & Economics
File Size : 27.55 MB
Format : PDF
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The Union Carbide tragedy in Bhopal, India. NASA's doomed Challenger mission. The environmentally devastating Exxon Valdez oil spill. Could these crises have been avoided? What individual and organizational traits conspire to make companies predisposed to crises? How can organizations turn these behaviors around and decrease their susceptibility to crises? Pauchant and Mitroff offer specific guidelines for developing crisis management programs that will help organizations prevent future crises and manage existing ones. Based on 500 interviews with crisis management professionals and on case examples of strategies used by innovative companies in the U.S., Canada, and France, this book clearly demonstrates the roles played by individuals, corporate culture, structure, and strategy in determining an organization's predilection for crises and its ability to respond effectively. And it provides executives, managers, and consultants with the tools they will require--instruments, evaluation questionnaires, and a computer model--to improve the crisis preparedness of their organization.
Category: Business & Economics

Manager S Guide To Crisis Management

Author : Jonathan Bernstein
ISBN : 9780071776134
Genre : Business & Economics
File Size : 25.42 MB
Format : PDF, Docs
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Lead your Organization through any business crisis—and emerge stronger than ever Manager’s Guide to Crisis Management provides the basic skills and knowledge you need to deal with the crises that inevitably occur in any business or organization. Covering every aspect of the topic—from defining crisis management and policies to training for and responding to crises—it helps you fully grasp any situation that threatens business, careers, and even lives. Lead through any crisis smoothly and with minimal ramifications by mastering the most effective tactics, including: Planning for and training staff in crisis management Anticipating and preventing crises before they occur Managing the company’s online reputation Addressing crises that affect multicultural stakeholders Creating effective crisis-related messaging Knowing when to bring in a specialist About the Briefcase Books series: Briefcase Books, written specifically for today’s busy manager, feature eye-catching icons, checklists, and sidebars to guide managers step-by-step through everyday workplace situations. Look for these innovative design features to help you navigate through each page: Key Terms: Clear definitions of key terms and concepts Smart Managing: Tactics and strategies for managing crises Tricks of the Trade: Tips for executing the tactics in the book Mistake Proofing: Practical advice for minimizing the possibility of error Caution: Warning signs for when things are about to go wrong For Example: Examples of successful crisis management Tools: Specific planning procedures, tactics, and hands-on techniques
Category: Business & Economics