Manager Skills Training

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Manager Skills Training

Author : Christee Gabour Atwood
ISBN : 9781562865160
Genre : Business & Economics
File Size : 57.46 MB
Format : PDF, ePub
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Learn how to help managerial candidates develop their current skill sets to become more effective people and project managers. From assessments to presentation materials, Managing Skills Training includes all of the elements your organization needs to design, facilitate, and evaluate manager training. This workshop-in-a-book covers a wide variety of topics like basic leadership skills, teamwork, customer service, and motivation techniques.
Category: Business & Economics

Training In Management Skills

Author : Phillip L. Hunsaker
ISBN : 0130399256
Genre : Executives
File Size : 77.58 MB
Format : PDF, ePub, Docs
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This text is appropriate for college courses in Management Skills. Management is an applied topic. Conceptual frameworks can provide business school graduates with needed information and ideas to understand management situations, but to become effective managers they need practice in behaving as a manager and they need to receive feedback on their performance. This text focuses on how to develop the skills one needs to manage, rather than what managers do. It is organized around the four functions of management (planning, organizing, leading and controlling).
Category: Executives

Management Skills And Leadership Development Course

Author : William L. Evans
ISBN : 1442183381
Genre : Leadership
File Size : 58.21 MB
Format : PDF, Kindle
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There are many factors that separate average managers from great managers. In most cases, a person becomes a manager due to working their way up the company ladder, however, being a great manager is more than just being knowledgeable of your company's products or services offered. This 10-lesson management and leadership training course will give you the management skills needed to direct your employees, and the leadership skills needed to inspire your employees. You will also learn the basics in business, similar to those taught in an MBA course. By learning how to lead and manage your employees, plan and structure your department for optimal success, create and build a strong team, delegate, motivate, deal with conflict and different personalities, handle difficult employees, know how and when to fire someone, hold effective meetings, along with the many other skills taught in this course, you will have the confidence and knowledge to become an all around great manager and leader.
Category: Leadership

Stress Management Skills Training Course Exercises And Techniques To Manage Stress And Anxiety Build Success In Your Life By Goal Setting Relaxatio

Author : Kathryn Critchley
ISBN : 9781849370028
Genre : Business & Economics
File Size : 52.22 MB
Format : PDF, Kindle
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Stress Management Skills Training Course. Understand what stress is. Learn how to recognise when you are starting to be stressed. Become proactive in managing your stress. Exercises to help enhance your skills. Learn how to change your response to stress. Understand how to become more positive about your life. A 4 step model to lasting change.
Category: Business & Economics

Presentation Skills Training

Author : Christee Gabour Atwood
ISBN : 9781562865849
Genre : Business & Economics
File Size : 86.55 MB
Format : PDF, Kindle
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Don't Let Brilliant Ideas Get Lost in Bad Presentations. Inspiring and influencing others starts with the effective delivery of ideas. Speaker and trainer Christee Gabour Atwood designed the interactive two-day, one-day, and half-day workshops in this book with exactly that in mind. Help your training participants become confident speakers who engage and invigorate others with effective presentations and address challenges with tact and professionalism. Complete with effective training methodologies, this book helps you accelerate learning and leverage technology for maximum efficiency. Workshop programs found in this volume make planning easy and can be tailored for the unique needs of your organization. Supplemental resources are available online and include downloadable and customizable presentation slides, handouts, assessments, and tools.
Category: Business & Economics

Developing Managerial Skills In Engineers And Scientists

Author : Michael K. Badawy
ISBN : 0471286346
Genre : Business & Economics
File Size : 71.2 MB
Format : PDF, Kindle
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If you’re an engineer or scientist who has suddenly been thrust into the world of management, you may find yourself thinking that managing people is more of a challenge than your former highly technical job. Veteran management consultant Michael K. Badawy couldn’t agree more. He says, "The primary problems of engineering and R&D management are not technical—they are human." Badawy offers real help for the human side of technical management in his classic Developing Managerial Skills in Engineers and Scientists. Since 1982, thousands of technical executives, supervisors, managers, and students have turned to this classic for hands-on management techniques. This thoroughly revised second edition hones in on issues facing today’s technical manager: Total Quality Management Technological entrepreneurship Cross-functional teams Success requirement for project management Interdepartmental interfacing Educating technologists in managing technology As a 21st century technical manager, you hold the reins to a corporation’s most powerful resource—technology, the key to profitability and growth in an increasingly technological era. Using the tools in this practical management reference, you can become the kind of manager whom corporations will be battling for: an excellent manager who understands people, administrations, and technology. You’ll learn how to organize, coordinate, and allocate resources while setting goals and troubleshooting. Instructive case studies of both successful and struggling technical managers clearly illustrate management do’s and don’ts. You’ll also find immediately applicable techniques and tips for managerial success. Badawy focuses on the technical manager in action with concrete approaches that always address the specific needs of the manager. Among the topics covered are preventing managerial failure; practical mechanisms that strengthen technologists’ management skills; issues in career planning and development, decision making and evaluation of engineering and R&D efforts; and strategic thinking and planning skills. Badawy’s down-to-earth language and practical examples bridge the gap between theory and practice, making it a snap for both the novice and the initiated to translate theory into everyday solutions. Plus, you’ll find career guidance as well as up-to-the-minute coverage of current managerial training programs. A bounty of tables, charts, and diagrams further enhance Developing Managerial Skills in Engineers and Scientists, making this volume indispensable to all those technical professionals interested in becoming 21st century managers.
Category: Business & Economics

Paratransit Manager S Skills Qualifications And Needs

Author :
ISBN : 9780309097949
Genre : Biodiesel fuels
File Size : 55.43 MB
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This synthesis documents current requirements for being a paratransit manager and actual experiences of current paratransit managers in their positions. Transit mangers, policy makers, educators, trainers, human resource directors, and stakeholders, as well as current and future paratransit professionals, will find the results valuable in determining action steps needed to enhance the profession and paratransit service delivery. In addition, it offers information from general managers, chief operating officers, and paratransit advisory committees about college degrees desired and guidance offered aspiring paratransit managers. Technology proficiency and knowledge of the Americans with Disabilities Act were identified as the most needed skills. College educations were recommended by a majority of the professionals, with business management identified as the most desirable area of study; however, aside from this, successes in the field were attributed to specifics such as ethics, customer relations, communications, management and supervision, and sensitivity.
Category: Biodiesel fuels

Communication Skills Training

Author : Maureen Orey
ISBN : 9781562869656
Genre : Business & Economics
File Size : 27.3 MB
Format : PDF, Kindle
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Individuals, teams, and organizations are only as good as their ability to communicate effectively. Communication Skills Training offers the crucial tools you’ll need to help your workshop participants master the skills that drive performance. The first book in the ATD Workshop Series offers practical, road-tested strategies and tactics for use at all levels of your organization. Built on the successful ASTD Trainer’s WorkShop title of the same name, this volume brings all-new content to users, including how to incorporate technology in the delivery of training programs. Communication Skills Training presents two-day, one-day, and half-day communication training programs along with relevant chapters on needs analysis, design, delivery, facilitation, and evaluation of the training event. Readers may personalize workshop programs to their individual requirements. Ready-to-use resources are available online and include downloadable presentation materials, agendas, handouts, assessments, and tools. Customizable materials for all the workshop programs, including MS Office PowerPoint presentations and MS Word documents for handouts, are available for an additional fee, beginning on November 19, 2014. About the series The new ATD Workshop Series debuts November 2014 with the release of Communication Skills Training! Forthcoming titles include Leadership Training by Lou Russell and Coaching Training by Lisa Haneberg. Licensing information is coming soon. Communication Skills Training ready-to-use materials.
Category: Business & Economics

The Complete Guide To Technical And Skills Training

Author : American Society for Training and Development
ISBN : 156286095X
Genre : Employees
File Size : 60.69 MB
Format : PDF, ePub
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Infoline collections take the best resources from Infoline that are focused on the same topic and combine them to provide you a one-stop, time-saving resource. This collection includes 15 Infolines issues that update you on all the skills, knowledge, and abilities you need to provide on-the-job technology training. Topics in this collection include: basic training for trainers, transfer of skills training, task analysis, CBT training, OJT training, delivering quick response, IBT/CBT training, and more. No matter what your level of expertise, you'll benefit from this collection's worksheets, case studies, charts, job aids, and extensive reference and resources.
Category: Employees

How To Manage Training

Author : Carolyn NILSON
ISBN : 9780761215240
Genre : Business & Economics
File Size : 86.87 MB
Format : PDF, Mobi
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The knowledge, skills and guidance managers need to become true learning leaders. Now more than ever, a versatile, well-trained workforce is critical to an organization’s success. Written for managers from a wide range of functional areas, this book gives any manager responsible for training the tools to help employees learn more, perform better, and work smarter. This comprehensive, up-to-date guide targets the roles necessary to manage training and learning in an organization: champion, builder, performance consultant, supporter, administrator, and keeper of the budget. Filled with expert information and real-world scenarios, this new book uses diagrams, charts, exercises, and a collection of tools for training delivery to help managers anticipate and solve a broad range of training challenges—for their own departments or for the entire organization. How to Manage Training: Facilitating Workplace Learning for High Performance delivers the knowledge, skills, and guidance managers need to become true learning leaders. Readers will learn how toL • Develop a sample business plan for training • Deliver learning experiences in a wide range of formats • Create programs for peer-to-peer assistance and collegial problem solving • Foster coaching and mentoring in the workplace • Promote learning and training opportunities at all levels in the organization. This is an ebook version of the AMA Self-Study course. If you want to take the course for credit you need to either purchase a hard copy of the course through amaselfstudy.org or purchase an online version of the course through www.flexstudy.com.
Category: Business & Economics

50 Activities For Coaching And Mentoring

Author : Donna Berry
ISBN : 9781599965093
Genre : Business & Economics
File Size : 86.12 MB
Format : PDF, Kindle
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These activities provide stimulating exercises, realistic case studies, and creative role-plays that will enable your managers and supervisors to sharpen their skills in several key coaching roles - as team leader, facilitator, counselor, and director. Each fully reproducible activity is organized in a user-friendly format with detailed trainer's notes, clear objectives, and suggested variations for customizing the activity to meet your group's needs. Training Objectives: Introduce mentoring concepts and peer guidance techniques; Develop skills to express performance improvement goals clearly; Create open, trusting relationships; Refine managers' skills in providing constructive feedback Training Methods: Team games; Group discussions; Icebreakers; Role-plays; Questionnaires and written exercises Time Guidelines: 34 activities take 1 hour or less; 6 activities take between 1 and 2 hours
Category: Business & Economics

Managing Web Based Training

Author : Alan Ellis
ISBN : 1562861158
Genre : Business & Economics
File Size : 33.86 MB
Format : PDF, ePub
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Whether you're expected to design and manage Web-based training on your own or oversee a team to do it, here's a guide that explains the skills and knowledge you need and provides real-life examples, strategies for dealing with the cultural challenges, and keys to developing and evaluating your program.
Category: Business & Economics

Life Skills Training Critical Reflective Approach

Author : Ceronne Prevatt and Dianne Hyles
ISBN : 9781469160887
Genre : Self-Help
File Size : 39.95 MB
Format : PDF, ePub, Docs
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Liberation Practice International (LPI) is a registered company dedicated to providing training and coaching to share the tools for positive self esteem, and agency, communication, power relations, change initiatives and other life skills to navigate and change your world. LPI works with international communities in the Caribbean, South America, Africa, Turkey, United States, Canada and United Kingdom. For further information on training and coaching and on the Teaching of Life Skills course for trainers, contact www. liberationeducation.com
Category: Self-Help

Core Skills For Hospital Case Managers

Author : Tony Cesta
ISBN : 9781601463531
Genre : Medical
File Size : 78.87 MB
Format : PDF, ePub, Mobi
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Core Skills for Hospital Case Managers: A Training Toolkit for Effective Outcomes Toni Cesta, PhD, RN, FAAN; Beverly Cunningham, MS, RN As of June 20, 2014, contact hours for nurses are no longer available with this product. Finally--an affordable, effective, and consistent training program for your hospital case managers. This one-of-a-kind guide to fundamental case management responsibilities is a necessary reference tool for every hospital case management department. This resource is designed to give case management directors and hospital leaders the tools they need to build and strengthen the basic and advanced skills their case management staff needs to succeed. "Core Skills for Hospital Case Managers" is an orientation and training manual for nurses transitioning into case management, an easy-to-read reference guide for new case managers, and a source of inspiration, tools, and resources for seasoned professionals. With a flexible format, this book and CD-ROM offer practical information and customizable tools to develop and maintain a wide variety of care management skills.Table of contents Chapter 1: Hospital Case Management 101 Chapter 2: Case Manager Role Chapter 3: Roles, Functions, and Caseloads Chapter 4: The Case Management Process Chapter 5: The Case Manager's Role in Transitional and Discharge Planning Chapter 6: Utilization Management Chapter 7: Managing Long Length of Stay Patients Chapter 8: Denials: Prevention and Appeals Strategies Chapter 9: Reimbursement Chapter 10: The Role of the Case Manager in Patient Flow Chapter 11: Measuring Success: Strategic Outcome Measures Chapter 12: Dealing with the Uninsured and Underinsured Chapter 13: Working with Multidisciplinary Teams Chapter 14: Crucial Communication and Conflict Resolution Learning objectives: Discuss the evolution of hospital case management Explain the different models of hospital case management Determine the various goals of hospital case management Examine the various roles of case management Discuss the variety of functions performed by case managers Discuss the scope of the case manager position Examine staffing ratios in various models List the steps in the case management process Determine the role of case managers in documentation Examine case managers' role in discharge planning List the factors that influence the discharge planning process Determine strategies for improving discharge planning Discuss how hospital reimbursement affects utilization management (UM) List the stages of UM coordination Determine the affect of outside influences on UM Evaluate different payers' regulations regarding UM Examine case management's role in length of stay (LOS) Evaluate strategies for managing patients with long LOS Identify data used to track and trend LOS Evaluate the reasons behind denials Discuss case management's role in preventing denials Examine case management's roles in reversing denials Examine case management's role in reimbursement Determine strategies for effective case management related to reimbursement Evaluate case management's role in patient flow Discuss demand and capacity management Identify strategies for managing patient flow Identify measurable case management outcomes Explain how case managers can track quality outcome metrics Discuss other metrics case management departments can track and trend Examine ways to create a case management report card Discuss the unfunded or underfunded patient populations Describe the role of the ED case manager with unfunded or underfunded patient populations Evaluate strategies for dealing with unfunded or underfunded patient populations Examine strategies for successfully working with multidisciplinary teams Describe sources of conflict with which case managers frequently come in contact Discuss strategies for reducing conflict Intended audience Staff nurses, charge nurses, staff educators, staff development specialists, directors of education, nurse managers, and nurse leaders
Category: Medical

Essential Skills For Managers Of Child Centred Settings

Author : Shelly Newstead
ISBN : 9781136645129
Genre : Education
File Size : 68.44 MB
Format : PDF, ePub, Docs
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‘I found this book really insightful and a manageable read – everything is broken down into easy to read chunks. I've taken a lot from the book and the main message for me was that you need to be confident about your ideas, vision and objectives as a person as well as a manager.’ – Laura Watkins, manager at St Mary’s Fun Club, St Mary’s C of E Primary School, Barnsley, UK Managers in child-centred settings need to be able to draw on a wide range of personal and professional skills to ensure that they are providing the best possible service. Now in its second edition, Essential Skills for Managers of Child-Centred Settings looks at how you can develop the key leadership skills needed to manage people to achieve excellent settings for children. The authors outline ten ‘essential skills’ for leading and supporting those around you in your child-centred settings and offer sound advice so you can build your personal and professional skills and become a confident and assertive manager. With a balance of both accessible theory and practical application from a wide range of settings, this book explains management theory and will help you to develop the skills to: Become a confident leader; Set clear aims and objectives for your setting; Manage your time effectively; Make decisions and implement change; Build and develop a team; Reflect on and develop practice; Deal with difficult situations and people. This book also contains case studies and ‘real-life’ scenarios from managers undertaking training with the authors which will ensure you provide an excellent service in your setting. No manager or leader should be without this user-friendly guide!
Category: Education

Coaching Skills Training Course

Author : Kathryn Critchley
ISBN : 9781849370011
Genre : Life skills
File Size : 81.83 MB
Format : PDF, ePub, Mobi
Download : 899
Read : 1299

An easy to follow 5 step model to guide you through the coaching process. Exercises will help you enhance your skills. Learn to both self-coach and coach others. Over 25 ready to use ideas. How to use NLP in your coaching. Goal setting tools to help people achieve their ambitions. A toolbox of ideas to help you become a great coach.
Category: Life skills

Guidebook For Recruiting Developing And Retaining Transit Managers For Fixed Route Bus And Paratransit Systems

Author :
ISBN : 9780309154918
Genre : Bus lines
File Size : 88.66 MB
Format : PDF, Mobi
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TRB's Transit Cooperative Research Program (TCRP) Report 139: Guidebook for Recruiting, Developing, and Retaining Transit Managers for Fixed-Route Bus and Paratransit Systems explores resources for fixed-route bus, general public demand response, and Americans with Disabilities Act (ADA) paratransit systems resources to assist in the recruitment, development, and retention of managers. The Guidebook is accompanied by CRP-CD-77, which provides Model Job Descriptions for 32 broad job titles that indicate the structure and content for job descriptions for manager jobs. The CD-ROM is also available for download from TRB's website as an ISO image. A separate report presenting the research methodology, the results of a literature review, and the results from focus groups held with 15 other non-transit public and private sector organizations used in production of TRCP Report 139 is available online.
Category: Bus lines

Coaching Skills Training Course Business And Life Coaching Techniques For Improving Performance Using Nlp And Goal Setting Your Toolkit To Coaching

Author : Kathryn Critchley
ISBN : 9781849370196
Genre : Business & Economics
File Size : 62.81 MB
Format : PDF, Kindle
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Coaching Skills Training Course This book brings together different coaching models and helps give you an easy to follow structure to design inspiring coaching sessions. An easy to follow 5 step model to guide you through the coaching process. Exercises will help you enhance your skills. Learn to both self-coach and coach others. Work at your own pace to increase your coaching ability. Free downloadable, from http: //www.uolearn.com easy to apply scripts and guided questions that you can start to use immediately. Over 25 ready to use ideas. How to use NLP in your coaching. Goal setting tools to help people achieve their ambitions. A toolbox of ideas to help you become a great coach. What do people think? "Fabulous workbook. Covered the background, the techniques, the 'hows' and the 'whys' making it very clear and simple to use for yourself or others." "A great business or personal tool packed with useful information and techniques." "The only coaching book I have read that gives you the templates and scripts ready to use and permission to use them." "Takes you through step by step from understanding coaching to running your own sessions." About the author - Kathryn Critchley Kathryn is a highly skilled and experienced trainer, coach and therapist. She has worked for over 14 years with organizations such as BT, Orange, Peugeot, Cisco Systems, IBM, British Gas, Victim Support & Witness Service, NHS and various Councils, Schools and Universities. Kathryn was keen to write a coaching skills book with a difference, that not only described useful coaching tools but empowered the reader with ready to use skills, strategies and templates to self-coach or coach others. This is a comprehensive book of tried and tested tools and techniques that Kathryn regularly uses to be a successful business and personal coach. Kathryn Critchley, Realife Ltd Kathryn is a highly skilled and experienced trainer, coach and therapist. With over 14 years experience of high-pressure sales and management roles in the telecoms industry with organizations such as BT and Orange, Kathryn understands the dynamics of team-building, change management, employee motivation and organizational productivity. She has provided training, coaching or therapy for organizations such as BT, Orange, Peugeot, Cisco Systems, IBM, British Gas, Victim Support and Witness Service, NHS and various councils, schools and universities. Kathryn is passionate about helping people make positive changes and achieve their goals. She achieves remarkable results through seminars and workshops, as well as one to one interventions. Her website is www.realifeltd.co.uk In this book she shares some of the knowledge and skills that have helped her to be a successful business and personal coach.
Category: Business & Economics

Listening Skills Training

Author : Lisa J. Downs
ISBN : 1562865021
Genre : Business & Economics
File Size : 36.14 MB
Format : PDF, ePub, Docs
Download : 927
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Most adults have poor listening skills. In fact, with attention spans of less than eight minutes is it any wonder business and personal communications are rife with misunderstanding and needless conflict? Listening Skills Training is a complete resource designed to develop vital listening skills and includes a step-by-step training guide, sample half-, full-, and two-day agendas, classroom handouts, tools, assessments, and ready-to-use PowerPointT slides. A CD-ROM is included.
Category: Business & Economics