Making Technology Investments Profitable

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Making Technology Investments Profitable

Author : Jack M. Keen
ISBN : 9780470194003
Genre : Business & Economics
File Size : 59.45 MB
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A guide to getting the crucial business case right?every time Showing professionals how to calculate the value of typical budgeting and funding requests quickly and easily, Making Technology Investments Profitable, Second Edition applies the "Value Realization" process, using proven strategies that maximize the business payoff from IT projects. Filled with case studies, this innovative book enables managers to confidently quantify, in a matter of minutes, the true business value of funding a desired project. New edition explains how to proactively manage the conversion of a business case's value promise to its value realization Includes dozens of new case studies on realizing maximum value from IT enabled investments from various industries and around the world New checklists and tables A dedicated Web site containing additional material, case studies, chat rooms, and blogs on the value-realization process The Second Edition provides senior executives, project managers, and technical staff with new insights on how to get the crucial business case right, while also explaining how to proactively manage the conversion of the business case's value promise into the value reality of a completed project.
Category: Business & Economics

Cio

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File Size : 45.63 MB
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Cio

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File Size : 26.3 MB
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Cso

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File Size : 82.86 MB
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The business to business trade publication for information and physical Security professionals.
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Partnering With The Cio

Author : Michael Minelli
ISBN : 0470175133
Genre : Business & Economics
File Size : 78.23 MB
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CIOs spend more than $1.2 trillion on software and hardware each year. Partnering with the CIO looks at IT sales from the CIO’s perspective, revealing what needs to be changed and expressing their fears, concerns, warnings, and advice. Based on in-depth interviews with CIOs at major international firms and organizations such as Citigroup, First Data Corp., Priceline.com, Pitney Bowes, PricewaterhouseCoopers, Time Inc., World Wildlife Fund, Accenture, and the CIO Executive Council, among many others, Partnering with the CIO is a practical and much-needed guide to the current state of IT sales and leadership.
Category: Business & Economics

The Influencing Formula

Author : Elizabeth Larson
ISBN :
Genre : Business & Economics
File Size : 48.64 MB
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Today's global business environment is complex. Organizations find it a challenge to keep pace with rapid advancements. Business analysts, project managers, process analysts and other information workers have to influence various stakeholders, regardless of their position in the organization. What makes this ability to influence without authority seem so easy for some and nearly impossible for others? Successful influencers have learned to be trusted advisors in their organizations. They employ three critical ingredients which the authors call the Influencing Formula. This book reveals how the Influencing Formula works and illustrates how it is the new mandate required to effectively influence without authority in any type of organization, large or small.
Category: Business & Economics

Making Information Technology Work

Author : Roger Kropf
ISBN : CORNELL:31924107137584
Genre : Business & Economics
File Size : 87.3 MB
Format : PDF, Kindle
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A book for senior executives, managers and clinicians that covers the ?before, during and after? stages of a health care information technology (IT) project and provides guidance on how projects can be successfully managed. It shows readers how to assess IT project value before approval, monitor whether projects are on-time and ?on-budget, and measure performance after implementation. Case studies and effective project management tools and techniques help readers maximize project benefits. Kropf and Scalzi take a three-part approach that makes it easy for non-IT executives and managers to assess a project's development from start to finish.
Category: Business & Economics

Foreign Direct Investment And Human Development

Author : Olivier De Schutter
ISBN : 9781135128067
Genre : Law
File Size : 88.32 MB
Format : PDF
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This book presents original research that examines the growth of international investment agreements as a means to attract foreign direct investment (FDI) and considers how this affects the ability of capital-importing countries to pursue their development goals. The hope of countries signing such treaties is that foreign capital will accelerate transfers of technologies, create employment, and benefit the local economy through various types of linkages. But do international investment agreements in fact succeed in attracting foreign direct investment? And if so, are the sovereignty costs involved worth paying? In particular, are these costs such that they risk undermining the very purpose of attracting investors, which is to promote human development in the host country? This book uses both economic and legal analysis to answer these questions that have become central to discussions on the impact of economic globalization on human rights and human development. It explains the dangers of developing countries being tempted to 'signal' their willingness to attract investors by providing far-reaching protections to investors' rights that would annul, or at least seriously diminish, the benefits they have a right to expect from the arrival of FDI. It examines a variety of tools that could be used, by capital-exporting countries and by capital-importing countries alike, to ensure that FDI works for development, and that international investment agreements contribute to that end. This uniquely interdisciplinary study, located at the intersection of development economics, international investment law, and international human rights is written in an accessible language, and should attract the attention of anyone who cares about the role of private investment in supporting the efforts of poor countries to climb up the development ladder.
Category: Law

Cio

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ISBN : CORNELL:31924088635168
Genre : Executives
File Size : 32.33 MB
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A resource for information executives, the online version of CIO offers executive programs, research centers, general discussion forums, online information technology links, and reports on information technology issues.
Category: Executives

Production And Operations Management

Author : Martin Starr
ISBN : 159260093X
Genre : Business & Economics
File Size : 54.30 MB
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This text has been developed through extensive research to reflect both the new practices and traditional concepts that instructors feel are important for students to know. Starr uses real-world themes such as quality, technology, people and teamwork, globalization, service and manufacturing, environmental awareness and initiatives, and problem solving. Four real-world cases are included spotlighting Tom's of Maine, Rosenbluth International, Global Concepts Inc. at Celestica's Facility in Little Rock, and the Saturn Corporation on quality, service, smart technology, and the environment, respectively. This text follows a systems approach that is both systematic and constructive. Starr integrates OM decisions with the functional areas of business whose challenge is to make the firm perform as a team. It combines the methods of analysis and synthesis, which lead to better decisions and problem-solving skills for complex situations. This text has been developed through extensive research to reflect both the new practices and traditional concepts that instructors feel are important for students to know. Starr uses real-world themes such as quality, technology, people and teamwork, globalization, service and manufacturing, environmental awareness and initiatives, and problem solving. Four real-world cases are included spotlighting Tom's of Maine, Rosenbluth International, Global Concepts Inc. at Celestica's Facility in Little Rock, and the Saturn Corporation on quality, service, smart technology, and the environment, respectively. This text follows a systems approach that is both systematic and constructive. Starr integrates OM decisions with the functional areas of business whose challenge is to make the firm perform as a team. It combines the methods of analysis and synthesis, which lead to better decisions and problem-solving skills for complex situations.
Category: Business & Economics

The Customer Experience Edge Technology And Techniques For Delivering An Enduring Profitable And Positive Experience To Your Customers

Author : Reza Soudagar
ISBN : 9780071786973
Genre : Business & Economics
File Size : 67.46 MB
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“This excellent book makes it quite clear that your business has to focus on customer experience for 21st-century business success. It’s more than refreshing to read the multiple case studies and well thought out approach and to hear the experienced voices of these authors. You’ve spent way too much time reading this endorsement. Read the book instead. It’s so worth it.” —Paul Greenberg, author of CRM at the Speed of Light “To differentiate yourself and delight your customers, you must manage your customers’ experience with your goods or services, and your company. This invaluable book will show you why you must do this, and how to do it well.” —Henry Chesbrough, author of Open Innovation and Professor at the Haas School of Business, University of California Berkeley “Technology advances are raising the human expectation of what an experience with a company can and should be. Finally, a book has been written that combines behavioral psychological, micro-economic, and technological considerations defining the customer experience edge.” —Paul D’Alessandro, Partner, PricewaterhouseCoopers “As we move from Customer Experience 1.0 to Customer Experience 2.0, organizations and practitioners need a solid blueprint for success. Reza, Vinay, and Volker have created a clear and concise guide based on global best practices and proven principles. If you are ready to transform your organization, start by reading this book.” —Lior Arussy, President, Strativity Group, and author of Customer Experience Strategy “The Customer Experience Edge is an excellent book to gain insights on how to leverage customer experience as a competitive advantage. The case studies serve as recipes that can be added to, modified, or simply baked into business plans to improve or deliver an exceptional customer experience.” —Deb Dexter, Customer Service Director, Cardinal Health About the Book: Globalization and advanced technologies have given ever greater power to the person who decides if your business will succeed or fail—the customer. Whether your company serves consumers or other businesses, you can no longer compete on price and quality alone. To gain profits and market share, you have to deliver an experience that makes customers want to come back—and that sets you apart from the competition. You need to seize The Customer Experience Edge. Drawing on over sixty years of experience in shaping customer centric strategies and technologies for leading companies, three innovators bring you practical and proven ways to create your customer experience programs and overall business strategies. The key is to strike a balance between programs that are effective but prohibitively expensive and programs that fail to dedicate enough resources to be effective. In the middle ground lie the tools that everyone overlooks—foundational and disruptive technologies. These are the authors’ main fields of expertise, and these are what make the customer experience profitable. The Customer Experience Edge explains how to combine strategy, leadership, organizational change, and technology to: Develop products and services that are highly valued by customers Form bonds that keep clients from turning to competitors Transform customers into your best advocates It’s a new world of business, and customers are keenly aware that their loyalty is valuable currency. The Customer Experience Edge gives you a cost-effective, sustainable way to provide an unforgettable experience that builds loyalty and turns it into real, measurable profits.
Category: Business & Economics

Management Of Information Technology

Author : Carroll W Frenzel
ISBN : UVA:X004708088
Genre : Business & Economics
File Size : 36.2 MB
Format : PDF
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Management of Information Technology, Fourth Edition, is a comprehensive survey of the fundamental principles and practices necessary for managers to succeed in modern information-centric organizations. IT departments in today's Web-based e-business world are in transition, moving from self-sufficiency toward managed dependencies in order to support aggressive and cost-effective e-commerce strategies. Managers in these high-performance organizations must implement disciplined processes and exhibit management maturity to effectively exploit the power of modern Information Technology. This text illustrates those successful principles and processes that have demonstrated lasting value to modern organizations. These lessons are valuable to students of management across many disciplines.
Category: Business & Economics

Concrete Progress

Author : G. M. Idorn
ISBN : 0727726315
Genre : Concrete
File Size : 27.27 MB
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Concrete progress deals with the technology that made concrete the most widely used building material in the world in the course of the past hundred years, and the most indispensable for the global socio-economic development in the new millennium. It offers an insight into many people's dedicated, exploratory concrete research, and into strategic planning and management of research and its transfer to engineering practice. This book is introduced by retrospectively highlighting the international history of concrete technology and uses.
Category: Concrete

Value Based Marketing For Bottom Line Success

Author : J. Nicholas DeBonis
ISBN : 9780071416825
Genre : Business & Economics
File Size : 34.68 MB
Format : PDF
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To be successful in today’s marketplace, a company must integrate its traditional business functions to provide superior value to targeted customers. This means creating an offering that echoes in the customers’ consciousness as a great deal for them. Why? Because the value provided serves customers best interests. In so doing, a business succeeds, attracts new customers, and is able to continually improve the value offered to existing customers. Value Based Marketing for Bottom Line Success provides a 5-step model and critical tools necessary for creating and managing a successful Value Delivery marketing strategy. Customers buy value, not product or features. They buy from the company that provides the most value. And they buy what’s in their best interest. Consequently, the secret to customer retention and growing value relationships with customers is to always make it in their best interest to do business with you by providing the best value in the marketplace. Value Based Marketing for Bottom Line Success: 5 Steps to Creating Competitive Value offers a Value Creation and Delivery process which will help a company to compete profitably in its marketplace by: 1) identifying the value expectations of target customers; 2) selecting the values on which it wants to compete; 3) analyzing the ability within the organization to deliver that value; 4) communicating the value & selling the value message; 5) delivering the value promised & improving the company’s value model. A value-focused strategy, by definition, isn’t a mass marketing strategy; it’s a targeted laser strategy directed at chosen value segments that are profitable for the supplier. This text offers a customer value creation model, which shows how to create and sustain competitive advantage while delivering customer value and offers a method for quantifying customer lifetime value (CLV), which enables a company to identify which customer value segments it should target.
Category: Business & Economics

Conference Record

Author :
ISBN : UOM:39015047948156
Genre : Communication of technical information
File Size : 45.17 MB
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Category: Communication of technical information

Strategic Decision Making

Author : Navneet Bhushan
ISBN : 9781852338640
Genre : Business & Economics
File Size : 88.96 MB
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Strategic Decision Making provides an effective, formal methodology that provides help with decision making problems, especially strategic ones with high stakes involving human perceptions and judgements. Focusing on applying the AHP to decision-making problems, Strategic Decision Making covers problems in the realms of business, defence and governance. Using case studies drawn from years of experience, the book discusses decision making for real life problems and includes many worked examples and solutions to problems throughout. The reader will gain comprehensive exposure to the extent of assistance that a formal methodology, such as AHP, can provide to the decision maker in evolving decisions in complex and varied domains.
Category: Business & Economics

Investment In Manufacturing Technology

Author : Peter L. Primrose
ISBN : IND:30000038758508
Genre : Business & Economics
File Size : 62.50 MB
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The traditional attitude to investment appraisal is that it is a final obstacle to be overcome in the investment process. Having put considerable effort into selecting a technical specification, managers then have to try to get the investment past the accountants. The increasing difficulty of doing this, as technology has become more complex and expensive, has helped to develop the belief that existing accountancy procedures are inadequate when applied to Advanced Manufacturing Technology (AMT).
Category: Business & Economics

Heads Count

Author : Karen V. Beaman
ISBN : 0972330046
Genre : Human capital
File Size : 77.33 MB
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Category: Human capital