Knowledge Management And Drivers Of Innovation In Services Industries

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Knowledge Management And Drivers Of Innovation In Services Industries

Author : Ordóñez de Pablos, Patricia
ISBN : 9781466609495
Genre : Business & Economics
File Size : 53.82 MB
Format : PDF
Download : 843
Read : 310

Knowledge Management is concerned with all aspects of eliciting, acquiring, modelling, and managing knowledge. Application of knowledge resources successfully helps the organization to deliver creative products and services. Especially in service business, service job experience and information about the customer, as well as the installed site equipment, are key factors to deliver services efficiently and with high quality. In many cases supporting information is stored in different backend systems and it needs to be retrieved, aggregated, and presented on demand. Knowledge Management and Drivers of Innovation in Services Industries provides a comprehensive collection of knowledge from experts within the Information and Knowledge Management field. Outlining areas on Knowledge Management, Innovation, Information Technologies and Systems, and Services Industry, this book provides insight for academic professors, policymakers, and students alike.
Category: Business & Economics
Knowledge Management and Drivers of Innovation in Services Industries
Language: en
Pages: 349
Authors: Ordóñez de Pablos, Patricia
Categories: Business & Economics
Type: BOOK - Published: 2012-04-30 - Publisher: IGI Global

Knowledge Management is concerned with all aspects of eliciting, acquiring, modelling, and managing knowledge. Application of knowledge resources successfully helps the organization to deliver creative products and services. Especially in service business, service job experience and information about the customer, as well as the installed site equipment, are key factors
Intellectual Capital Strategy Management for Knowledge-Based Organizations
Language: en
Pages: 307
Authors: Ordóñez de Pablos, Patricia
Categories: Business & Economics
Type: BOOK - Published: 2013-03-31 - Publisher: IGI Global

With the proper management, knowledge-based resources (human capital, relational capital, structural capital) aim to contribute to the creation of a competitive advantage not only for companies and institutions, but also for nations and economic regions. Intellectual Capital Strategy Management for Knowledge-Based Organizations brings together new perspectives on the knowledge-based view
Handbook of Research on Advanced Hybrid Intelligent Techniques and Applications
Language: en
Pages: 654
Authors: Bhattacharyya, Siddhartha
Categories: Computers
Type: BOOK - Published: 2015-11-03 - Publisher: IGI Global

Conventional computational methods, and even the latest soft computing paradigms, often fall short in their ability to offer solutions to many real-world problems due to uncertainty, imprecision, and circumstantial data. Hybrid intelligent computing is a paradigm that addresses these issues to a considerable extent. The Handbook of Research on Advanced
Emerging Pedagogies in the Networked Knowledge Society: Practices Integrating Social Media and Globalization
Language: en
Pages: 352
Authors: Limbu, Marohang
Categories: Business & Economics
Type: BOOK - Published: 2013-11-30 - Publisher: IGI Global

Since the dawn of the digital era, the transfer of knowledge has shifted from analog to digital, local to global, and individual to social. Complex networked communities are a fundamental part of these new information-based societies. Emerging Pedagogies in the Networked Knowledge Society: Practices Integrating Social Media and Globalization examines
Knowledge Management and Competitive Advantage: Issues and Potential Solutions
Language: en
Pages: 387
Authors: Chilton, Michael A.
Categories: Business & Economics
Type: BOOK - Published: 2013-10-31 - Publisher: IGI Global

"This book examines current research in support of knowledge management by focusing on how knowledge resources can be used to create and sustain competitive advantages, combining imitation and innovation theories"--Provided by publisher.