HOSPITALITY

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Hospitality

Author : Conrad Lashley
ISBN : 9780080450933
Genre : Social Science
File Size : 31.64 MB
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Hospitality: a social lens follows on from the unique contribution made by In Search of Hospitality: theoretical perspectives and debates. It progresses debate, challenges the boundaries of ways of knowing hospitality, and offers intellectual insights stimulated by the study of hospitality. The contributing authors provide tangible evidence of continuing advancement and development of knowledge pertaining to the phenomenon of hospitality. They draw on the richness of the social sciences, taking host and guest relations as a means of studying in-group and out-group relations with and between societies. The chapter contributors represent a multi-disciplinary, international grouping of leading academics with expertise in hospitality management and education, human resource management, linguistics, modern languages, gastronomy, history, human geography, art, architecture, anthropology, and sociology. Each lends their expertise to apply as a social lens through which to view, analyse, and explore hospitality within a range of contexts. Through this process novel ways of interpreting, knowing and sense-making emerge that are captured in the final chapter of the book, and have informed future research themes which are explored.
Category: Social Science

Of Hospitality

Author : Jacques Derrida
ISBN : 0804734062
Genre : Literary Criticism
File Size : 25.92 MB
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Consisting of two texts on facing pages, the form of this presentation of two 1996 lectures on hospitality by Jacques Derrida is a self-conscious enactment of its content. Invitation by Anne Dufourmantelle appears on the left (an invitation that of course originates a response), clarifying and inflecting Derrida's "response" on the right.
Category: Literary Criticism

Hospitality Management

Author : Roy C Wood
ISBN : 9781473927766
Genre : Business & Economics
File Size : 28.67 MB
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"An innovative and cross-cutting approach to Hospitality that examines the fundamentals of the subject in a concise and commendable way. Roy Wood’s academic and practitioner expertise is brought to bear on this succinct synthesis of the subject that will quickly become a must read for all students and academics in the hospitality area." - Professor Stephen J. Page, Bournemouth University Hospitality Management: A Brief Introduction is designed for undergraduate and postgraduate students studying hotel and hospitality management and hospitality studies. The book includes coverage of the principal areas of functional management in hospitality including: employee relations accommodation management food and beverage management marketing and sales industry structure and strategy the nature of management roles hospitality management education future trends in the field. Roy Wood uses a wide range of established and contemporary research and reflects critically on its subject, including from the perspective of the hospitality consumer, to ensure that readers gain wide awareness of the realities and challenges of the hospitality industry.
Category: Business & Economics

Supervision In The Hospitality Industry

Author : John R. Walker
ISBN : 9780470077832
Genre : Business & Economics
File Size : 88.84 MB
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Order of authors reversed on previous eds.
Category: Business & Economics

Using Computers In Hospitality

Author : Peter O'Connor
ISBN : 1844800458
Genre : Computers
File Size : 88.29 MB
Format : PDF
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Using Computers in Hospitality provides a clear, no-nonsense introduction to understanding where, how and why computers are used in the hotel, catering and leisure industries. The text explains the workings of the hardware, the software and the systems, and places theory in context through the use of examples and case studies from leading global hospitality organisations. This new edition has been completely rewritten and updated to reflect the latest trends in this rapidly evolving field. The book is packed with mini case studies, exercises and discussion questions and is an ideal text for students of hotel, catering, and hospitality management.
Category: Computers

Managing Employee Attitudes And Behaviors In The Tourism And Hospitality Industry

Author : Salih Kusluvan
ISBN : 1590336305
Genre : Business & Economics
File Size : 89.3 MB
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The tourism industry, of which the hospitality industry is the core element, is one of the largest and the fastest growing industries world-wide. According to World Tourism Organisation forecasts, the industry will continue to grow and employ more people in the twenty-first century. In parallel with the growth of the tourism and hospitality industry world-wide, consumer expectations and demands for quality are rising while consumer tastes are varying on the one hand, and competition among the firms, both nationally and internationally, is intensifying on the other. In this business environment of heightened consumer expectations, distinct market segments that demand unique products and services, and stiff competition, tourism and hospitality organisations are looking for ways to excel in service quality, customer satisfaction, competition and performance. This book takes the view that employees are one of the most, if not the most, important resources or assets for tourism and hospitality organisations in their endeavour to provide excellent service, meet and exceed consumer expectations, achieve competitive advantage and exceptional organisational performance. The purpose of this book is to emphasise the critical role of employees for tourism and hospitality organisations and to examine the ways and means of managing their attitudes and behaviours for the mutual benefit of both parties: tourism and hospitality organisations and their employees.
Category: Business & Economics

Hospitality Marketing Management

Author : Robert D. Reid
ISBN : 9780470088586
Genre : Business & Economics
File Size : 26.2 MB
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Completely revised and updated to include more information on Internet marketing, tourism marketing, marketing technology, and international business, Hospitality Marketing Management, Fifth Edition is a comprehensive, core marketing text. This popular textbook explores marketing and themes unique to hospitality and tourism, with a focus on the practical applications of marketing rather than marketing theory. It provides readers with the tools they need to successfully execute marketing campaigns for a hospitality business, no matter what their specialty.
Category: Business & Economics

Welcome To Hospitality An Introduction

Author : Kaye (Kye-Sung) Chon
ISBN : 9781428321489
Genre : Business & Economics
File Size : 23.41 MB
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Welcome to Hospitality: An Introduction provides a detailed description of the many facets of the Hospitality and Tourism sector, including tours and travel, hotels, restaurants, culinary, casino operations, cruises, and the recreation and leisure industries. Personal profiles of industry leaders highlight the wide range of career opportunities available in the field. The authors discuss the Hospitality and Tourism industry's evolution toward increased internationalization and integration. Industry Insight vignettes offer a behind-the-scenes view of real-life job tasks and career success stories. Each chapter features practical case study scenarios, including business and social attitude comparatives, advertising and marketing messaging, financial modeling, and competitive analysis formulation. New To This Edition: Expanded coverage of industry career opportunities, a comprehensive new chapter on the Gaming Industry, and expanded coverage of Events Management. Important Notice: Media content referenced within the product description or the product text may not be available in the ebook version.
Category: Business & Economics