GRIEVANCE GUIDE THIRTEENTH EDITION

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The Pocket Guide To The Baldrige Award Criteria 13th Edition

Author : Mark Graham Brown
ISBN : 1563273659
Genre : Business & Economics
File Size : 23.46 MB
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The Pocket Guide to the Baldrige Criteria - 13th Edition has been updated for 2007 to interpret the criteria in the seven Baldrige categories. It begins with commonly asked questions about the Award criteria and then breaks down the 19 items under the seven category headings of the Baldrige criteria with concise explanations and quick tips of what excellent companies do in each area. Many aspects of the award have been improved, including— Implementation of the most significant change ever to the scoring scale Inclusion of an index in the 2004 criteria booklet Inclusion of three new terms to the glossary — Ethical behavior, Learning and Segment — which have very specific meanings within the Baldrige framework The most widely used and recognized resource on the Malcolm Baldrige National Quality Award, this book, updated annually, is a simple and comprehensive resource for understanding the exhaustive criteria of the nation's leading business performance award, and is the only book to detail every category, examination item, and area within the seven categories of the criteria: Leadership; Strategic Planning; Customer and Market Focus; Measurement, Analysis and Knowledge Management; Human Resource Focus; Process Management and Business Results. The Baldrige Award is presented annually by the President of the United States to businesses — manufacturing and service, small and large — and to education and healthcare organizations, that apply and are judged to be outstanding in the seven criteria areas. These criteria are designed to help organizations enhance competitiveness by focusing on two goals: delivering ever improving value to customers and improving overall organizational performance &n
Category: Business & Economics

Supervision Concepts And Practices Of Management

Author : Edwin C. Leonard
ISBN : 9781305464889
Genre : Business & Economics
File Size : 25.47 MB
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Differentiate yourself in a competitive marketplace with SUPERVISION: CONCEPTS AND PRACTICES OF MANAGEMENT, 13E. A blend of traditional management concepts and emerging insights, the text draws from the authors' firsthand business experience to deliver the leadership skills hiring managers want but rarely find in new recruits. This comprehensive single source for supervisory management expertise addresses the most critical challenges in business today, including globalization, economic turbulence, transitional and temporary workers, virtual employees, technology, outsourcing, and downsizing. Hands-on and practical, the text complements chapter readings with skill-building techniques and captivating video cases from well-known organizations, letting you experience supervisory roles yourself. Special attention to diversity and ethics also helps you develop a better sense of life beyond the classroom and enhances the text's extensive coverage of communication, decision making, conflict resolution, and other essential supervisory skills. Important Notice: Media content referenced within the product description or the product text may not be available in the ebook version.
Category: Business & Economics

The Penguin Guide To The United States Constitution

Author : Richard Beeman
ISBN : 9781101459003
Genre : Political Science
File Size : 85.9 MB
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What is the President, Congress, and the Supreme Court really allowed to do? This unique and handy guide includes the documents that guide our government, annotated with accessible explanations from one of America's most esteemed constitutional scholars. Known across the country for his appearance on The Daily Show with Jon Stewart, Professor Richard Beeman is one of the nation's foremost experts on the United States Constitution. In this book, he has produced what every American should have: a compact, fully annotated copy of the Declaration of Independence, the Constitution and amendments, all in their entirety. A marvel of accessibility and erudition, the guide also features a history of the making of the Constitution with excerpts from The Federalist Papers and a look at crucial Supreme Court cases that reminds us that the meaning of many of the specific provisions of the Constitution has changed over time. "Excellent . . . valuable and judicious." -Jill Lepore, The New Yorker
Category: Political Science

Middle East Realities A Guide To Understanding 2nd Edition

Author : Oliver James
ISBN : 9781683942436
Genre : History
File Size : 66.10 MB
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The perceptions and attitudes that exist today between the East and the West had their origins in former times and earlier civilizations but have been exacerbated by current day acts of hostility and the re-emergence of an intimidating ideology. This seemingly unending conflict is no longer confined to the Middle East but is now wreaking havoc on a good part of the western world, changing lifestyles and decimating economies. We are engaged in a war against terror without clearly understanding the enemy we face or the inspiration behind the zeal that drives people to bring harm to us—at any cost. Middle East Realities recounts the genesis of today’s conflict, reviews the histories and natures of the key players and explains those factors that drive their actions. This brief and easy-to-read book aims to leave the reader with an improved understanding of this debilitating and broadening concern that is growing increasingly perilous and ever intrusive.
Category: History

Newsletters In Print

Author :
ISBN : STANFORD:36105024912573
Genre : Newsletters
File Size : 58.68 MB
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Category: Newsletters

Notes And Queries

Author :
ISBN : SRLF:A0003139185
Genre : Electronic journals
File Size : 72.94 MB
Format : PDF, ePub, Docs
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Category: Electronic journals