Exploring Services Science

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Exploring Services Science

Author : Stefano Za
ISBN : 9783319569253
Genre : Computers
File Size : 83.66 MB
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This book constitutes the proceedings of the 8th International Conference on Exploring Services Science, IESS 2017, held in Rome, Italy, in May 2017. The 33 papers presented in this volume were carefully reviewed and selected from 48 submissions. IESS 2017 covered major research and development areas related to Service Science foundations, service engineering and management, service innovation, service orientation of processes, applications in service sectors and ICT support for services. The presented papers were organized in topical sections named: theoretical contributions: literature analysis and conceptual models; service systems analysis and design; service organizations case studies and practices; and sustainability: service ecosystems, environment control and transportation.
Category: Computers

Exploring Service Science

Author : Gerhard Satzger
ISBN : 3030007146
Genre : Business
File Size : 59.66 MB
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This book constitutes the proceedings of the 9th International Conference on Exploring Services Science, IESS 2018, held in Karlsruhe, Germany, in September 2018. The 30 papers presented in this volume were carefully reviewed and selected from 67 submissions. The book is structured in six parts, each featuring contributions describing current research in a particular domain of service science: Service Design and Innovation; Smart Service Processes; Big Data in Services; Service Topics Open Exploration; Design Science Research in Services. The book offers an extended, ICT-focused vision on services and addresses multiple relevant aspects, including underlying business models, the necessary processes and technological capabilities like big data and machine learning. The academic work showcased at the conference should help to advance service science and its application in practice.
Category: Business

Exploring Services Science

Author : Mehdi Snene
ISBN : 9783642215476
Genre : Business & Economics
File Size : 24.3 MB
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This book contains the refereed proceedings of the Second International Conference on Exploring Services Science (IESS) that was held in Geneva, Switzerland, in February 2010. Based on the previous edition and the momentum in this emerging and exciting field, IESS 2011 offered academics, researchers, and practitioners from various disciplines an exploratory platform to communicate and share their results and experiences. The 17 full and 2 short papers accepted for IESS were selected from 47 submissions and cover the whole life cycle of service development (including service innovation, service design, service composition, and service sustainability) as well as the application of services in information technology, businesses, and public administration.
Category: Business & Economics

Exploring Services Science

Author : Jean-Henry Morin
ISBN : 9783642143182
Genre : Business & Economics
File Size : 39.75 MB
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This book contains the refereed post-proceedings of the First International Conference on Exploring Services Science (IESS) in Geneva, Switzerland, in February 2010. The goal of the conference was to build upon the growing community to further study and understand this emerging discipline, which leverages methods, results and knowledge stemming from management, social and cognitive science, law, ethics, economics, and computer science towards the development of own concepts, methods, techniques and approaches and thus creating the basis for the production of transdisciplinary results. The 19 full and 8 short papers accepted for IESS were selected from 42 submissions and cover a wide spectrum of issues related to service design, service creation, service composition, service management, and service networks as well as their applications in businesses and public administration.
Category: Business & Economics

Exploring Services Science

Author : Henriqueta Nóvoa
ISBN : 9783319149806
Genre : Business & Economics
File Size : 49.22 MB
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This book contains the refereed proceedings of the 6th International Conference on Exploring Service Science (IESS), held in Porto, Portugal, in February 2015. Service science constitutes an interdisciplinary approach to systematic innovation in service systems, integrating managerial, social, legal, and engineering aspects to address the theoretical and practical challenges of the service industry and its economy. The 27 full papers accepted for IESS were selected from 69 submissions. The papers consider the topics service innovation, service exploration, service design, IT-based service engineering, and service sustainability.
Category: Business & Economics

Exploring Services Science

Author : Theodor Borangiu
ISBN : 9783319326894
Genre : Computers
File Size : 84.89 MB
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This book contains the refereed proceedings of the 7th International Conference on Exploring Service Science (IESS), held in Bucharest, Romania, in May 2016.Service science constitutes an interdisciplinary approach to systematic innovation in service systems, integrating managerial, social, legal, and engineering aspects to address the theoretical and practical challenges of the service industry and its economy. The 45 full papers and 13 short papers accepted for IESS were selected from 119 submissions. The papers consider the topics service exploration theories and processes; modeling service requirements and management of business processes; value co-creation through knowledge management and user-centric services; service design methodologies and patterns; service innovation and strategy; IT-based service engineering; servitization in sustainable manufacturing; product-service systems; business software services and data-driven service design; web service design and service-oriented agents; IoT and mobile apps for public transport service management; e-health services and medical data interoperability; and service and IT-oriented learning and education systems.
Category: Computers

Exploring Services Science

Author : João Falcão e Cunha
ISBN : 9783642363566
Genre : Business & Economics
File Size : 86.31 MB
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Service science constitutes an interdisciplinary approach to systematic innovation in service systems, integrating managerial, social, legal, and engineering aspects to address the theoretical and practical challenges of the services industry and its economy. This book contains the refereed proceedings of the 4th International Conference on Exploring Services Science (IESS), held in Porto, Portugal, in February 2013. This year, the conference theme was Enhancing Service System Fundamentals and Experiences, chosen to address the current need to explore enhanced methods, approaches, and techniques for a more sustainable and comprehensive economy and society. The 19 full and 9 short papers accepted for IESS were selected from 78 submissions and presented ideas and results related to innovation, services discovery, services engineering, and services management, as well as the application of services in information technology, business, healthcare, and transportation.
Category: Business & Economics

Services Science

Author : Bernd Stauss
ISBN : 9783540744894
Genre : Business & Economics
File Size : 49.41 MB
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In response to the economic impact of the service sector, services science must be established as an academic discipline. This book includes detailed articles and short statements written by academics and experts on services research, service-oriented education, and service-related collaborations. All the contributions in this book stem from the presentations and statements given at the first German Services Science Conference.
Category: Business & Economics

Exploring Knowledge Intensive Business Services

Author : Roberto Grandinetti
ISBN : 9781137008428
Genre : Business & Economics
File Size : 82.86 MB
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Provides an updated view of knowledge management strategies of knowledge-intensive business services (KIBS) by focusing on how those firms manage innovation in their value chains and at the territorial level. Offers an original analysis of key processes of KIBS, specializing in design, professional firms and information technology.
Category: Business & Economics

The Science Of Service Systems

Author : Haluk Demirkan
ISBN : 1441982701
Genre : Business & Economics
File Size : 73.25 MB
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The Science of Service Systems intends to stimulate discussion and understanding by presenting theory-based research with actionable results. Most of the articles focus on formalizing the theoretical foundations for a science of service systems, examining a wide range of substantive issues and implementations related to service science from various perspectives. From the formal (ontologies, representation specifications, decision-making and maturity models) to the informal (analysis frameworks, design heuristics, anecdotal observations), these contributions provide a snapshot in time of the gradually emerging scientific understanding of service systems. The Science of Service Systems, along with its companion text, Service Systems Implementation, is designed to present multidisciplinary and multisectoral perspectives on the nature of service systems, on research and practice in service, and on the future directions to advance service science. These two volumes compose a collection of articles from those involved in the emerging area known as service science.
Category: Business & Economics

Implementing Effective It Governance And It Management

Author : Gad J. Selig
ISBN : 9789401805285
Genre : Education
File Size : 58.88 MB
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This book is a revised edition of the best selling title Implementing IT Governance (ISBN 978 90 8753 119 5).For trainers free additional material of this book is available. This can be found under the "Training Material" tab. Log in with your trainer account to access the material.In all enterprises around the world, the issues, opportunities and challenges of aligning IT more closely with the organization and effectively governing an organization s IT investments, resources, major initiatives and superior uninterrupted service is becoming a major concern of the Board and executive management. An integrated and comprehensive approach to the alignment, planning, execution and governance of IT and its resources has become critical to more effectively align, integrate, invest, measure, deploy, service and sustain the strategic and tactical direction and value proposition of IT in support of organizations.Much has been written and documented about the individual components of IT Governance such as strategic planning, demand management, program and project management, IT service management, strategic sourcing and outsourcing, performance management, metrics, compliance and others. Much less has been written about a comprehensive and integrated approach for IT/Business Alignment, Planning, Execution and Governance. This title fills that need in the marketplace and offers readers structured and practical solutions using the best of the best practices available today. The book is divided into two parts, which cover the three critical pillars necessary to develop, execute and sustain a robust and effective IT governance environment:- Leadership, people, organization and strategy,- IT governance, its major component processes and enabling technologies.Each of the chapters also covers one or more of the following action oriented topics: - the why and what of IT: strategic planning, portfolio investment management, decision authority, etc.; - the how of IT: Program/Project Management, IT Service Management (including ITIL); Strategic Sourcing and outsourcing; performance, risk and contingency management (including COBIT, the Balanced Scorecard etc.) and leadership, team management and professional competences.
Category: Education

Exploring Science In The Library

Author : Maria Sosa
ISBN : 0838907687
Genre : Education
File Size : 61.4 MB
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Inludes the tools to help you in curriculum collaborations with teachters such as: science instruction in the library, web references that develop science literacy, etc.
Category: Education

Exploring Science In Early Childhood

Author : Karen Lind
ISBN : UVA:X004810113
Genre : Education
File Size : 29.59 MB
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Exploring Science in Early Childhood makes teaching a basic understanding of science skills to young people more achievable and successful than ever. In using this book to teach future educators, such top universities as Harvard recognize that the activities and applications presented in developmental sequence strongly support children learning. When put into practice, the approaches espoused in this edition will enable children to construct the concepts and skills imperative for learning a basic understanding of science. The same and skills also play an importance role in understanding mathematics and are closely related to reading and reading comprehension skills. Developed in cooperation with teachers at each developmental level, the concepts, skills, and instructional strategies are aligned with national standards in science, principles and standards for mathematics, and early childhood standards.
Category: Education

Design For Services

Author : Anna Meroni
ISBN : 0566089203
Genre : Technology & Engineering
File Size : 83.21 MB
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Design for Services explores what service design brings to the table and reflects on why the ideas and practices of service design are resonating with today's design community. The contributors offer a broad range of concrete examples to help clarify the issues, practices, knowledge and theories that are beginning to define this emerging field. Whilst acknowledging service design as the disciplinary term, Anna Meroni and Daniela Sangiorgi focus on articulating what design is doing and can do for services and how this connects to existing fields of knowledge and practice.
Category: Technology & Engineering

Human Services Integration

Author : Michael J Austin
ISBN : 9781317948803
Genre : Social Science
File Size : 64.44 MB
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Addressing the multiple meanings of service integration, Human Services Integration analyzes how motivations and expectations for social service integration differ significantly among different players in the service system. In a period of major budget cutbacks and welfare reform, however, it is important that service providers collaborate to reduce or eliminate boundaries between categorically defined and provided services. This book tells you about the efforts being made to provide existing services more efficiently while avoiding duplication and waste. As you will quickly see, developing consensus for service integration efforts at the administrative, community, and staff levels will result in the ability to set achievable goals and objectives and secure cooperation at all levels. Human Services Integration covers practice principles for managing organizational and community change and offers strategies for organizing human service agencies and overcoming fragmented service integration in communities with complex problems and needs. To also help you identify specific service intergration activities that are relevant in the context of unique communities, it discusses: specifications for conducting a self-assessment of progress at the local level toward social service integration goals Georgia’s Family Connection, a statewide human services initiative interweaving formal and informal systems of care in a community-centered approach to service integration a children’s initiative collaborative social science theory pertinent to service integration gathering support from elected officials such as boards of supervisors, city leaders, and local elected boards Human Services Integration will help you understand why service integration cannot be defined by a particular service model or outcome. Its insight will also help you understand why involving service users and community members in the design and delivery of services is fundamental to developing an integrated service system that is culturally competent, empowering, and responsive to its neighborhood and community context.
Category: Social Science

Proceedings Of The 2000 Academy Of Marketing Science Ams Annual Conference

Author : Harlan E. Spotts
ISBN : 9783319118857
Genre : Business & Economics
File Size : 35.52 MB
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Founded in 1971, the Academy of Marketing Science is an international organization dedicated to promoting timely explorations of phenomena related to the science of marketing in theory, research, and practice. Among its services to members and the community at large, the Academy offers conferences, congresses and symposia that attract delegates from around the world. Presentations from these events are published in this Proceedings series, which offers a comprehensive archive of volumes reflecting the evolution of the field. Volumes deliver cutting-edge research and insights, complimenting the Academy’s flagship journals, the Journal of the Academy of Marketing Science (JAMS) and AMS Review. Volumes are edited by leading scholars and practitioners across a wide range of subject areas in marketing science. This volume includes the full proceedings from the 2000 Academy of Marketing Science (AMS) Annual Conference held in Montreal, Canada.
Category: Business & Economics

Exploring Careers In Science

Author : Stanley Jay Shapiro
ISBN : 0823907252
Genre : Occupations
File Size : 62.46 MB
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Discusses careers in the physical, life, environmental, conservation, and mathematical sciences and how to prepare for them.
Category: Occupations

Exploring New Roles For Librarians

Author : Lisa Federer
ISBN : 9781627052504
Genre : Computers
File Size : 34.2 MB
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Librarians have been providing support to researchers for many years, typically with a focus on responding to researchers’ needs for access to the existing literature. However, librarians’ skills and expertise make them uniquely suited to provide a wide range of assistance to researchers across the entire research process, from conception of the research question to archiving of collected data at the project’s conclusion. In response to increasingly stringent demands on researchers to share their data, and as computationally intensive and primarily data-driven scientific methods begin to take the place of traditional lab-based research, the “research informationist” has emerged as a new information profession. With a background in library and information sciences, as well as expertise in best practices for data management, grant funder policies, and informatics tools, the research informationist is capable of implementing a full suite of research support services. This book will discuss how the research informationist role has developed out of the previously established clinical informationist model and how it expands on the model of embedded librarianship. The book will also examine core competencies for the successful research informationist and the training and preparation necessary for students in library and information sciences programs, as well as currently practicing librarians. Finally, this book will consider how research informationists can form collaborative partnerships with research teams and build their services outside the walls of the library, citing practical examples of the types of support research informationists can offer.
Category: Computers

Exploring A Vision

Author : National Research Council
ISBN : 9780309090575
Genre : Medical
File Size : 22.12 MB
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Centuries of scientific advances in agriculture have increased the quantity, quality, and variety of our food supply. Food in the United States is abundant and affordable, incomes are at record levels, nutrition and health knowledge is at an all-time high. Yet many Americans are not eating a proper diet. The result is an obesity epidemic that contributes to rising healthcare costs from increased rates of heart disease, stroke, diabetes, and several cancers. Whether we see food as medicine or as the cause of disease, medical and agricultural research have the potential to come together in innovative ways to help consumers and producers understand and face the challenges of following a healthful diet. More than 100 leaders in agriculture, health research, education policy, and industry convened at the National Academies in June 2003 to share their opinions on what would be a more efficient and effective system for conducting food and health research. Some of their thoughts follow. Participants concluded that no one organization or agency can solve food-related health issues alone-- the nation needs better mechanisms for bringing together its agriculture and health-care infrastructures to address food-related health problems. Addressing the obesity issue, in particular, will require a multidisciplinary strategy that includes research on foods, consumer knowledge and behavior, and the economics of food- and health-related activities, including food pricing, health-care costs, and agricultural support programs.
Category: Medical