TRANSFORMATIONAL PUBLIC SERVICE

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Transformational Public Service Portraits Of Theory In Practice

Author : Cheryl King
ISBN : 9781317453376
Genre : Business & Economics
File Size : 63.30 MB
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Everyone who aspires to more effective public service should read this book. It provides a compelling antidote to the managerial focus of theory and practice in public administration. Written with the aim of inspiring and rekindling a mission for public service, Transformational Public Service weaves together theory and stories from actual practice to show that public service can (and does) advance the goals of democracy, inclusiveness, and social and economic justice. Eight practitioners from government and non-governmental organizations at all levels - from the street to the executive office - tell their personal stories of transformational public service. Theory, poetry, and popular culture references are woven around the stories. Both students and practitioners will discover new ways of thinking in this book that will enable them to transform their own administrative practices. As the authors note in their prologue: "As we listened to these stories, we heard people say that public service can be and is transformational (transforms institutions, practices, and people's lives and experiences) in ways that serve democracy, engagement, and social and economic justice. The public service they practice is collaborative, humanistic, emancipatory, inclusive, and diverse."
Category: Business & Economics

Public Sector Transformation Through E Government

Author : Vishanth Weerakkody
ISBN : 9781136219252
Genre : Business & Economics
File Size : 25.95 MB
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Over the last decade governments in Europe and North America have attempted to improve efficiency of public services through Information and Communication Technology, commonly branded as electronic government (e-government). Public Sector Transformation through E-Government explores the influence that e-government has on public sector organizations, the organizational complexities that result, and its impact on citizens and democratic society. This book examines e-government’s potential to transform public services from a theoretical perspective, and provides practical examples from leading public sector institutions that have utilized e-government as a basis to bring about change. It further investigates the relationship between citizens and government and how they are affected by e-government policies and programs. Aimed at students and researchers of public administration/management and information systems, this book serves as a welcome tool for examining and understanding e-government and transformational change.
Category: Business & Economics

Transformational Public Policy

Author : Mark Matthews
ISBN : 9781317583998
Genre : Political Science
File Size : 38.98 MB
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Transformational Public Policy examines how governments can more effectively handle uncertainty and risk in an uncertain and changing world. Unpredictable and changing circumstances often bring nasty surprises that can increase waste in governance and public debt. This book illustrates how new methods derived from signal processing techniques can improve the practice of public policy by transforming it through rapid learning and adaptation. Interventions are processes of discovery, not compliance. Transformational Public Policy shows readers how the power of hypothesis testing in governance can be deployed. The book argues that public policy can be framed as tests of competing hypotheses subject to diagnostic errors. The aim is to learn how to reduce these diagnostic errors through cumulative experience. This approach can reduce the impact of negative unintended consequences -- a topic of great interest to policy makers and academics alike.
Category: Political Science

Justice For All

Author : Gail Johnson
ISBN : 9781317466734
Genre : Family & Relationships
File Size : 89.38 MB
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Justice for All is the first book that provides a comprehensive examination of social equity in American public administration. The breadth of coverage--theory, context, history, implications in policy studies, applications to practice, and an action agernda--cannot be found anywhere else.
Category: Family & Relationships

Transformational Leadership And Not For Profits And Social Enterprises

Author : Ken Wiltshire
ISBN : 9781315468556
Genre : Business & Economics
File Size : 24.46 MB
Format : PDF
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Recent decades have seen a significant transformation of the not-for-profit (NFP) sector. This includes rise in the number of organisations and people employed, shift from charities and philanthropic agencies to hybrid social enterprise business models, competing stakeholder interests and increasing expectations regarding accountability and transparency. The role of NFPs has also become more complex – they not only serve the disadvantaged and fulfil social needs but also actively advocate for and implement public policies and promote social and economic inclusion. The growth and complexity has brought with it a need for innovative and entrepreneurial approaches to leadership that stems from an in-depth understanding of the changing nonprofit landscape. Addressing this need, for Not for Profits and Social Enterprises will help readers navigate extant challenges by drawing on conceptual literature, both theoretical and empirical and emphasising practical real world experience through case studies and vignettes The key aim of this book is to help existing and future NFP leaders at all organisational levels to support their organisations and employees and in turn clients and communities, through theoretical insights and practical approaches by focusing on transformational leadership aspects for contemporary Not for Profits. for Not for Profits and Social Enterprises is key reading for researchers, academics and policy makers in the areas of Non-profit Management, Leadership, Public Sector Management and Charity Management as well as related disciplines such as Philanthropy and Social Entrepreneurship.
Category: Business & Economics

Transformational Governance

Author : Beth Gazley
ISBN : 9781118976746
Genre : Business & Economics
File Size : 80.21 MB
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There has never been so much pressure on nonprofit boards of directors to achieve a level of accountability that meets public and stakeholder expectations. Member-serving association boards may be especially challenged by their more complex affiliate structures and a greater emphasis on representative governance. But what does the journey to good governance look like? Markedly different from existing board development books, this modern approach focuses less on the behaviors and qualities of "high-performing boards" and more on the stages and processes that directors and their staff used to transform their boards. Based on research funded by the ASAE Foundation, the book fills a gap in the governance literature by emphasizing diagnosis and problem solving, using the actual tools and activities implemented by 85 transformed associations. Combining the credibility of scholarly research with lively and compelling stories, tools, and teachable moments, this book is designed to help associations and other nonprofit organizations achieve the entire journey to good governance, from first to last steps.
Category: Business & Economics

Public Administration Reformation

Author : Yogesh K. Dwivedi
ISBN : 9781135044534
Genre : Business & Economics
File Size : 78.75 MB
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In an attempt to instil trust in their performance, credibility, integrity, efficiency, cost-effectiveness, and good governance, many public organizations are in effect viewing tax-paying citizens as consumers. Little research exists to explore synergies between the market economy, public administration reformation, and their complex bilateral effects. This book takes a timely look at the heightened need for public administration reform as a result of the economic challenges currently faced by nations across the globe. In particular it explores the roles of eGovernment and a citizen-centric focus in this transformation. Public Administration Reform examines several commonly-held assumptions about public administration: the public sector is slow and bureaucratic; government employees are frequently disengaged; and government agencies are sometimes wasteful. eGovernment is proposed as a key tool in the improvement of both public services and reputations of public organizations.
Category: Business & Economics

Public Sector Transformation Processes And Internet Public Procurement Decision Support Systems

Author : Pomazalová, Natasa
ISBN : 9781466626966
Genre : Business & Economics
File Size : 47.43 MB
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While many social, economic, and political changes have occurred recently in internet public procurement and its decision support systems, there is still a lot of opportunity for improvement. Public Sector Transformation Processes and Internet Public Procurement: Decision Support Systems brings together research on different perspectives from academics and practitioners on the methods, theories, and practices involved in the growth and expansion of decision support systems as it relates to the public sector transformation process and internet public procurement.
Category: Business & Economics

Public Sector Reformation

Author : Ian Chaston
ISBN : 9780230379350
Genre : Business & Economics
File Size : 60.24 MB
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Reductions in public sector spending mean voters will face a period of austerity, higher taxes and declining availability of public sector services. Prevailing public sector management philosophies are no longer applicable. To optimise future service provision with fewer resources will demand a reformation in organisational thinking and values.
Category: Business & Economics