THE NEW PUBLIC SERVICE SERVING NOT STEERING

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The New Public Service

Author : Janet V Denhardt
ISBN : 9781315289472
Genre : Political Science
File Size : 68.24 MB
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This widely praised work provides a framework for the many voices calling for the reaffirmation of democratic values, citizenship, and service in the public interest. The expanded edition includes an all-new chapter that addresses the practical issues of applying these ideals in actual, real-life situations. "The New Public Service, Expanded Edition" is organized around a set of seven core principles: serve citizens, not customers; seek the public interest; value citizenship and public service above entrepreneurship; think strategically, act democratically; recognize that accountability isn't simple; serve, rather than steer; and value people, not just productivity. The book asks us to think carefully and critically about what public service is, why it is important, and what values ought to guide what we do and how we do it. It celebrates what is distinctive, important and meaningful about public service and considers how we might better live up to those ideals and values. All students and serious practitioners in public administration and public policy should read this book. While debates about public policy issues will surely continue, this compact, clearly written volume provides an important framework for public service based on and fully integrated with citizen discourse and the public interest.
Category: Political Science

Governance In Dark Times

Author : Camilla Stivers
ISBN : 9781589013346
Genre : Political Science
File Size : 80.59 MB
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With the rush of calamitous events in recent years—the September 11 terror attacks, the Iraq imbroglio, and hurricanes Katrina and Rita—Americans feel themselves to be living in dark times. Trust in one another and in the government is at low ebb. People in public service face profound challenges to the meaning and efficacy of their work. Where can a public servant turn for a public philosophy to sustain practice? Inspired by Hannah Arendt and several other philosophers, Governance in Dark Times is the first book to explore the philosophical and value underpinnings needed to guide public servants in these times. Featuring down-to-earth discussions of such issues as terrorism, torture, and homeland security, it suggests ways for people in government to think more deeply, judge more wisely, and act more meaningfully. Camilla Stivers argues that the most urgent requirement in dark times is re-kindling what Arendt called "the light of the public," and offers practical steps for public servants to create spaces for citizen dialogue and engagement in public life. Ideas like "governance of the common ground" and "public service as social hope" will spark discussion and encourage renewed dedication to the work of governing. Grounded in the author's more than thirty years of teaching and administrative practice, Governance in Dark Times urges public servants in clear, jargon-free prose to reflect, to understand the world we live in, and to act responsibly, both individually and with fellow citizens.
Category: Political Science

Transformational Public Service

Author : Cheryl King
ISBN : 9781317453383
Genre : Business & Economics
File Size : 26.98 MB
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Everyone who aspires to more effective public service should read this book. It provides a compelling antidote to the managerial focus of theory and practice in public administration. Written with the aim of inspiring and rekindling a mission for public service, Transformational Public Service weaves together theory and stories from actual practice to show that public service can (and does) advance the goals of democracy, inclusiveness, and social and economic justice. Eight practitioners from government and non-governmental organizations at all levels - from the street to the executive office - tell their personal stories of transformational public service. Theory, poetry, and popular culture references are woven around the stories. Both students and practitioners will discover new ways of thinking in this book that will enable them to transform their own administrative practices. As the authors note in their prologue: "As we listened to these stories, we heard people say that public service can be and is transformational (transforms institutions, practices, and people's lives and experiences) in ways that serve democracy, engagement, and social and economic justice. The public service they practice is collaborative, humanistic, emancipatory, inclusive, and diverse."
Category: Business & Economics

In Defense Of Politics In Public Administration

Author : Michael W. Spicer
ISBN : 9780817316853
Genre : Political Science
File Size : 71.53 MB
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Scholars of public administration have historically too often been disdainful towards politics in the field, viewing political activities and interests as opportunities for corruption, mismanagement, and skewed priorities. Supporters of this anti-political stance have become even more strident in recent years, many of them advancing scientific models for the study and practice of public administration and governance. Michael Spicer argues that politics deserves to be defended as a vital facet of public administration on the grounds that it can promote moral conduct in government and in public administration, principally by bringing to the foreground the role of values in administrative practice. Politics can facilitate the resolution of conflicts that naturally arise from competing values, or conceptions of the good, while minimizing the use of force or violence. Drawing on the writings of Isaiah Berlin, Bernard Crick, and Stuart Hampshire, In Defense of Politics in Public Administration argues that value conflict is an integral part of our moral experience, both in making our own moral choices and in dealing with those whose values conflict with our own. This book is a spirited declaration of principles and a timely contribution to a dialogue that is redefining public administration, both in theory and in practice.
Category: Political Science

Reinventing Government

Author : Robert Silverberg
ISBN : 0452269423
Genre : Administrative agencies
File Size : 86.48 MB
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Category: Administrative agencies

Rethinking Democratic Accountability

Author : Robert D. Behn
ISBN : 0815798105
Genre : Political Science
File Size : 84.40 MB
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Traditionally, American government has created detailed, formal procedures to ensure that its agencies and employees are accountable for finances and fairness. Now in the interest of improved performance, we are asking our front-line workers to be more responsive, we are urging our middle managers to be innovative, and we are exhorting our public executives to be entrepreneurial. Yet what is the theory of democratic accountability that empowers public employees to exercise such discretion while still ensuring that we remain a government of laws? How can government be responsive to the needs of individual citizens and still remain accountable to the entire polity? In Rethinking Democratic Accountability, Robert D. Behn examines the ambiguities, contradictions, and inadequacies in our current systems of accountability for finances, fairness, and performance. Weaving wry observations with political theory, Behn suggests a new model of accountability—with "compacts of collective, mutual responsibility"—to address new paradigms for public management.
Category: Political Science

Achieving Competencies In Public Service

Author : James S. Bowman
ISBN : 9781317477808
Genre : Business & Economics
File Size : 24.82 MB
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The new context and character of public service - shifting values, entrepreneurship, information technology, and multi-sector careers - require a 'skills triangle' of technical, ethical, and leadership abilities. This concise and readable work focuses on these three essential skills, and describes what it means to be a consummate professional public servant. Essential reading for both professionals and students, "Achieving Competencies in Public Service: The Professional Edge" sets standards for anyone who conducts the public's business, and links them with performance management, human resource administration, and information technology skills. Filled with original illustrative examples, case studies, and exemplar profiles, the book is an ideal supplement for any introductory course in Public Administration.
Category: Business & Economics

The New Public Governance

Author : Stephen P. Osborne
ISBN : 9781135173272
Genre : Business & Economics
File Size : 57.56 MB
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The New Public Governance? represents a comprehensive analysis of the state of the art of public management and examines, opens up and frames the debate in this important area.
Category: Business & Economics

Research Methods In Public Administration And Public Management

Author : Sandra van Thiel
ISBN : 9781136155345
Genre : Business & Economics
File Size : 61.68 MB
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Research in public administration and public management has distinctive features that influence the choices and application of research methods. Periods of change and upheaval in the public sector provide ample opportunities and cases for research, but the standard methodologies for researching in the social sciences can be difficult to follow in the complex world of the public sector. In a dynamic political environment, the focus lies on solving social problems whilst also using methodological principles needed for doing scientifically sound research. Research Methods in Public Administration and Public Management represents a comprehensive guide to doing and using research in public management and administration. It is impressively succinct but covering a wide variety of research strategies including among others: action research, hypotheses, sampling, case selection, questionnaires, interviewing, desk research, prescription and research ethics. This textbook does not bog the nascent researcher down in the theory but does provide numerous international examples and practical exercises to illuminate the research journey. Sandra Van Thiel guides us through the theory, operationalization and research design process before explaining the tools required to carry-out impactful research. This concise textbook will be core reading for those studying research methods and/or carrying out research on public management and administration.
Category: Business & Economics

Dictionary Of The Political Thought Of The People S Republic Of China

Author : Henry He
ISBN : 9781315500430
Genre : History
File Size : 41.85 MB
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Far more than a simple glossary, this unique resource provides a detailed lexicography of political and social life in China today, and deepens our understanding of the last twenty years of enormous change in the People's Republic. Each of the 1,600 entries (1) is rendered in Chinese characters; (2) is alphabetized according to pinyin, the Chinese phonetic alphabet; (3) is translated into English; and (4) is explained in terms of the situation in which it first appeared and how its meaning shifted over time. In addition to the main body of definitions and annotations, there are three appendices, abbreviations, a name index, and a bibliography.
Category: History