THE NEW PUBLIC SERVICE SERVING NOT STEERING

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The New Public Service

Author : Janet V Denhardt
ISBN : 9781315289472
Genre : Political Science
File Size : 47.70 MB
Format : PDF
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This widely praised work provides a framework for the many voices calling for the reaffirmation of democratic values, citizenship, and service in the public interest. The expanded edition includes an all-new chapter that addresses the practical issues of applying these ideals in actual, real-life situations. "The New Public Service, Expanded Edition" is organized around a set of seven core principles: serve citizens, not customers; seek the public interest; value citizenship and public service above entrepreneurship; think strategically, act democratically; recognize that accountability isn't simple; serve, rather than steer; and value people, not just productivity. The book asks us to think carefully and critically about what public service is, why it is important, and what values ought to guide what we do and how we do it. It celebrates what is distinctive, important and meaningful about public service and considers how we might better live up to those ideals and values. All students and serious practitioners in public administration and public policy should read this book. While debates about public policy issues will surely continue, this compact, clearly written volume provides an important framework for public service based on and fully integrated with citizen discourse and the public interest.
Category: Political Science

Transformational Public Service Portraits Of Theory In Practice

Author : Cheryl King
ISBN : 9781317453376
Genre : Business & Economics
File Size : 70.47 MB
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Everyone who aspires to more effective public service should read this book. It provides a compelling antidote to the managerial focus of theory and practice in public administration. Written with the aim of inspiring and rekindling a mission for public service, Transformational Public Service weaves together theory and stories from actual practice to show that public service can (and does) advance the goals of democracy, inclusiveness, and social and economic justice. Eight practitioners from government and non-governmental organizations at all levels - from the street to the executive office - tell their personal stories of transformational public service. Theory, poetry, and popular culture references are woven around the stories. Both students and practitioners will discover new ways of thinking in this book that will enable them to transform their own administrative practices. As the authors note in their prologue: "As we listened to these stories, we heard people say that public service can be and is transformational (transforms institutions, practices, and people's lives and experiences) in ways that serve democracy, engagement, and social and economic justice. The public service they practice is collaborative, humanistic, emancipatory, inclusive, and diverse."
Category: Business & Economics

Privatization In Practice

Author : Joaquin Jay Gonzalez III
ISBN : 9781476625683
Genre : Political Science
File Size : 39.26 MB
Format : PDF, Kindle
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Cost efficiency was the initial goal of privatization—achieved in many cases but not consistently. Public services provided by the private sector were cheap in the beginning but became increasingly expensive, especially to low-income citizens. The lessons learned from early successes and failures gave birth to a new goal—effectiveness of services, as measured by accountable results. Government officials are not looking just for proven budget savings; they must also be concerned with the quality of public services and ultimately the happiness of citizens and communities. In its updated second edition, this collection of essays explores the good and the bad sides of privatization. Instructors considering this book for use in a course may request an examination copy here.
Category: Political Science

Reinventing Government

Author : Robert Silverberg
ISBN : 0452269423
Genre : Administrative agencies
File Size : 37.32 MB
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Category: Administrative agencies

Public Administration And Law

Author : Julia Beckett
ISBN : 9781317461951
Genre : Business & Economics
File Size : 71.53 MB
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Public Administration and Law has been edited for use as a supplement for an undergraduate or MPA level course on administrative law. The selections, all from the pages of Public Administration Review, have been chosen to enlighten and enliven the contents of any standard administrative law textbook. Each of the book's main sections begins with introductory text and discussion questions by the volume editors, Julia Beckett and Heidi Koenig, followed by relevant readings from PAR. The book's contents follow the standard pattern established by the field's major textbooks to facilitate the instructor's ability to assign readings that illuminate lectures and text material. The book concludes with two invaluable resources - a bibliography of 65 years of PAR articles concerning public law, plus a bibliography of law-related articles appearing in other journals published by ASPA.
Category: Business & Economics

Rethinking Democratic Accountability

Author : Robert D. Behn
ISBN : 0815798105
Genre : Political Science
File Size : 79.46 MB
Format : PDF
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Traditionally, American government has created detailed, formal procedures to ensure that its agencies and employees are accountable for finances and fairness. Now in the interest of improved performance, we are asking our front-line workers to be more responsive, we are urging our middle managers to be innovative, and we are exhorting our public executives to be entrepreneurial. Yet what is the theory of democratic accountability that empowers public employees to exercise such discretion while still ensuring that we remain a government of laws? How can government be responsive to the needs of individual citizens and still remain accountable to the entire polity? In Rethinking Democratic Accountability, Robert D. Behn examines the ambiguities, contradictions, and inadequacies in our current systems of accountability for finances, fairness, and performance. Weaving wry observations with political theory, Behn suggests a new model of accountability—with "compacts of collective, mutual responsibility"—to address new paradigms for public management.
Category: Political Science

Government Is Us 2 0

Author : Cheryl Simrell King
ISBN : 9781317469452
Genre : Medical
File Size : 50.46 MB
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When this seminal work was originally published, the focus was on whether or not citizens should be involved in administrative governance. Today that question has been replaced by concerns about how and how much they should be involved. Currently relationships between citizens and their governments remain as, or more, complicated as they were then.Government Is Us 2.0 picks up where the previous edition left off. It addresses the bigger questions that are being asked and discussed about the relationships among and between citizens and their governments, how individuals and agencies govern, and the institutional elements that keep us from engendering long-term, socially just participatory change.
Category: Medical

Administrative Law For Public Managers

Author : David H Rosenbloom
ISBN : 9780429973864
Genre : Political Science
File Size : 68.9 MB
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This book focuses on the essentials that public managers should know about administrative law—why we have administrative law, the constitutional constraints on public administration, and administrative law’s frameworks for rulemaking, adjudication, enforcement, transparency, and judicial and legislative review. Rosenbloom views administrative law from the perspectives of administrative practice, rather than lawyering with an emphasis on how various administrative law provisions promote their underlying goal of improving the fit between public administration and U.S. democratic-constitutionalism. Organized around federal administrative law, the book explains the essentials of administrative law clearly and accurately, in non-technical terms, and with sufficient depth to provide readers with a sophisticated, lasting understanding of the subject matter.
Category: Political Science

The New Public Governance

Author : Stephen P. Osborne
ISBN : 9781135173272
Genre : Business & Economics
File Size : 89.33 MB
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The New Public Governance? represents a comprehensive analysis of the state of the art of public management and examines, opens up and frames the debate in this important area.
Category: Business & Economics