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The Cluetrain Manifesto

Author : Rick Levine
ISBN : 9780465004140
Genre : Business & Economics
File Size : 23.54 MB
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The Cluetrain Manifesto began as a Web site ( in 1999 when the authors, who have worked variously at IBM, Sun Microsystems, the Linux Journal, and NPR, posted 95 theses about the new reality of the networked marketplace. Ten years after its original publication, their message remains more relevant than ever. For example, thesis no. 2: “Markets consist of human beings, not demographic sectors”; thesis no. 20: “Companies need to realize their markets are often laughing. At them.” The book enlarges on these themes through dozens of stories and observations about business in America and how the Internet will continue to change it all. With a new introduction and chapters by the authors, and commentary by Jake McKee, JP Rangaswami, and Dan Gillmor, this book is essential reading for anybody interested in the Internet and e-commerce, and is especially vital for businesses navigating the topography of the wired marketplace.
Category: Business & Economics

From Cascade To Conversation

Author : Katie Macaulay
ISBN : 9780957572423
Genre : Business & Economics
File Size : 73.17 MB
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It is time for organisations to end the corporate monologue with their employees and engage in meaningful, productive conversations. Content, knowledge and opinion are no longer fixed and finite. To those still broadcasting, we say do something radical: listen. What was once in the hands of the few is now in the hands of the many. Banish broadcast and turn your cascade into a conversation.
Category: Business & Economics

The Intention Economy

Author : Doc Searls
ISBN : 9781422158524
Genre : Business & Economics
File Size : 51.8 MB
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Describes an economy driven by consumer intent, where vendors must respond to the actual intentions of customers instead of vying for the attention of many.
Category: Business & Economics

Conversation And Community

Author : Anne Gentle
ISBN : 9781457182501
Genre : Computers
File Size : 82.8 MB
Format : PDF
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Anne Gentle's Conversation and Community has become the go-to reference for social media and technical communication. Her clear-eyed survey of the social media landscape has been adopted by many universities and is widely used by technical communicators. Now, in this second edition, she has updated and expanded her book, adding chapters on building a content strategy, analyzing web techniques, and developing an open source strategy. With more interviews and case studies, this is your guide to the new world of technical communication and social media. Inside the Book Towards the Future of Documentation Defining a Writer's Role with the Social Web Community and Documentation Commenting and Connecting with Users Wikis as Documentation Systems Finding Your Voice Content Strategy for Community Documentation NEW Chapter Analyzing and Measuring Web Techniques NEW Chapter Open Source Documentation NEW Chapter Concepts and Tools of the Social Web Glossary, Expanded Bibliography, and Index
Category: Computers

Share This

Author : CIPR (Chartered Institute of Public Relations)
ISBN : 9781118404874
Genre : Business & Economics
File Size : 27.59 MB
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Share This is a practical handbook to the biggestchanges taking place in the media and its professions by theChartered Institute of Public Relations (CIPR) Social Media Panel.The book was conceived and written by more than 20 public relationspractitioners representing a cross-section of public, private andvoluntary sector expertise using many of the social tools andtechniques that it addresses. The book is split into 26 chapters over eight topic areascovering the media and public relations industry, planning, socialnetworks, online media relations, monitoring and measurement,skills, industry change and the future of the industry. It’sa pragmatic guide for anyone that works in public relations andwants to continue working in the industry. Share This was edited by Stephen Waddington withcontributions from: Katy Howell, Simon Sanders, Andrew Smith, HelenNowicka, Gemma Griffiths, Becky McMichael, Robin Wilson, AlexLacey, Matt Appleby, Dan Tyte, Stephen Waddington, Stuart Bruce,Rob Brown, Russell Goldsmith, Adam Parker, Julio Romo, PhilipSheldrake, Richard Bagnall, Daljit Bhurji, Richard Bailey, RachelMiller, Mark Pack, and Simon Collister.
Category: Business & Economics

Author : Robert B. Cialdini
ISBN : 9789960547466
Genre : Business & Economics
File Size : 53.17 MB
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التأثير, الكتاب الكلاسيكي حول عملية الإقناع, يشرح مبادئ علم النفس التي تقف وراء قول الناس «نعم» لأي طلب كان, كما يشرح كيفية تطبيق فهم هذه المبادئ. الدكتور روبرت سيالديني مدرّس خبير في حقلي التأثير والإقناع المتناميين بسرعة. إن هذا الكتاب الذي ينظر إليه في الأوساط العلمية نظرة مرموقة جداً؛ فهو حصيلة خمس وثلاثين سنة من الأبحاث الدقيقة المعتمدة على الأدلة القوية، إضافة إلى برنامج استمر ثلاث سنوات من الدراسة الميدانية لما يدفع الناس إلى تغيير سلوكهم. سوف نتعلم المبادئ الستة الأساسية, وكيف نستعملها كي نصبح مهرة في فن الإقناع- وكيف ندافع عن أنفسنا ضد من يحاول أن يستغلنا بإقناعنا بما يريد. هذا الكتاب مثالي لجميع الناس العاملين في جميع نواحي الحياة. سوف تغيّر مبادئ التأثيرشخصيتك تغييراً إيجابياً قوياً وتقودك نحو النجاح. العبيكان للنشر
Category: Business & Economics

Author :
ISBN : 9789776263185
Genre :
File Size : 43.17 MB
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La Innovaci N Continua En El Xito Empresarial

Author : LÓPEZ EGUILAZ Máxima Juliana
ISBN : 9788436267969
Genre : Business & Economics
File Size : 30.5 MB
Format : PDF, Kindle
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La presente obra analiza los principios que están utilizando las empresas más innovadoras del mundo para alcanzar con su gestión éxitos comerciales sin precedentes. Todas estas organizaciones tienen en común la democratización de los procesos de innovación y la participación activa de los usuarios en los mismos. El elemento fundamental sobre el que gravita este nuevo escenario de la innovación consiste en alejarse del planteamiento que tradicionalmente se ha utilizado, basado en la cadena de valor orientada al producto, para acercarse a un enfoque centrado en el servicio. Con esta perspectiva, la cadena de valor y la innovación en los servicios se plantean como un proceso iterativo que implica al consumidor y cuyo objetivo es la creación de la experiencia de cliente. Implantar en las organizaciones este nuevo enfoque, no solo exige gestionar el cambio en el paradigma de la innovación, sino además implica cambios en el liderazgo de las organizaciones y aplicar nuevos principios en la de valoración de las inversiones necesarias para poder innovar.
Category: Business & Economics

Social Media Balanced Scorecard

Author : Roland Fiege
ISBN : 9783834881465
Genre : Computers
File Size : 36.39 MB
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Die Investitionen in Onlinemarketing steigen kontinuierlich, so auch die Werbung in sozialen Medien. Bisher ist es allerdings schwierig, Reichweite und Wirkung sozialer Medien zu messen und die Wertschöpfung zu ermitteln, die das Marketing im Bereich sozialer Medien auf die wesentlichen Unternehmensziele wie Umsatzentwicklung, Konversionsereignisse und Kundenzufriedenheit hat. Das Buch stellt einen Ansatz vor, durch den Einsatz der Social Media Balanced Scorecard und der Strategy Map strategische Organisations- und Marketingziele auf messbare operative Ziele herunterzubrechen. Durch das vorgestellte Konzept kann ein Performance Measurement für Marketingmaßnahmen im Social Web implementiert werden und so die Verteilung des Marketingbudgets optimiert und die Wirksamkeit für Entscheider nachvollziehbar werden.
Category: Computers