Decision Support Systems

Author : Daniel J. Power
ISBN : 156720497X
Genre : Business & Economics
File Size : 56.2 MB
Format : PDF, Docs
Download : 617
Read : 261

For MIS specialists and nonspecialists alike, a comprehensive, readable, understandable guide to the concepts and applications of decision support systems.
Category: Business & Economics

Contemporary Selling

Author : Mark W. Johnston
ISBN : 9781317360834
Genre : Business & Economics
File Size : 34.63 MB
Format : PDF, ePub, Mobi
Download : 850
Read : 1330

Contemporary Selling is the only book on the market that combines full coverage of 21st century personal selling processes with a basic look at sales management practices in a way that students want to learn and instructors want to teach. The overarching theme of the book is enabling salespeople to build relationships successfully and to create value with customers. Johnston and Marshall have created a comprehensive, holistic source of information about the selling function in modern organizations that links the process of selling (what salespeople do) with the process of managing salespeople (what sales managers do). A strong focus on the modern tools of selling, such as customer relationship management (CRM), social media and technology-enabled selling, and sales analytics, means the book continues to set the standard for the most up-to-date and student-friendly selling book on the market today. Pedagogical features include:? Mini-cases to help students understand and apply the principles they have learned in the classroom Ethical Dilemma and Global Connection boxes that simulate real-world challenges faced by salespeople and their managers Role Plays that enable students to learn by doing A companion website, featuring an instructor’s manual, PowerPoints, and other tools to provide additional support for students and instructors, will be coming soon. Please contact Routledge's sales team for advance access to the materials.
Category: Business & Economics

Air Crash Investigations Lost The Crash Of American Airlines Flight 965

Author : George Cramoisi, editor
ISBN : 9781105639265
Genre : History
File Size : 56.9 MB
Format : PDF, ePub, Docs
Download : 979
Read : 638

On December 20, 1995, American Airlines Flight 965, a Boeing 757-223, was on a scheduled passenger flight from Miami, Florida, U.S.A., to Cali, Colombia. Close to its final destination the pilots erroneously cleared the approach waypoints from their navigation computer. When the controller asked the pilots to check back in over Tulua, north of Cali, it was no longer programmed into the computer. They were lost and the aircraft crashed into a mountain. Of the 163 people on board, 4 passengers survived miraculously the accident.
Category: History

Sales Force Management

Author : Mark W. Johnston
ISBN : 9781317359999
Genre : Business & Economics
File Size : 58.27 MB
Format : PDF
Download : 741
Read : 1168

In this latest edition of Sales Force Management, Mark Johnston and Greg Marshall continue to build on the tradition of excellence established by Churchill, Ford, and Walker, increasing the book’s reputation globally as the leading textbook in the field. The authors have strengthened the focus on managing the modern tools of selling, such as customer relationship management (CRM), social media and technology-enabled selling, and sales analytics. It’s a contemporary classic, fully updated for modern sales management practice. Pedagogical features include:? Engaging breakout questions designed to spark lively discussion Leadership challenge assignments and mini-cases to help students understand and apply the principles they have learned in the classroom Leadership, Innovation, and Technology boxes that simulate real-world challenges faced by salespeople and their managers New Ethical Moment boxes in each chapter put students on the firing line of making ethical choices in sales Role Plays that enable students to learn by doing A selection of comprehensive sales management cases on the companion website A companion website, featuring an instructor’s manual, PowerPoints, and other tools to provide additional support for students and instructors, will be coming soon. Please contact Routledge's sales team for advance access to the materials.
Category: Business & Economics

American Airlines Us Airways And The Creation Of The World S Largest Airline

Author : Ted Reed
ISBN : 9781476617756
Genre : Transportation
File Size : 78.24 MB
Format : PDF, Kindle
Download : 586
Read : 182

The 2013 merger of American Airlines and US Airways marked a major step in the consolidation of the U.S. airline industry. A young management team that began plotting mergers a decade earlier designed a brilliant strategy to seize an industry prize. In doing so, it enlisted the help of unions who engineered one of the labor movement's biggest corporate victories. The airlines' histories and the inside story of the takeover is told by two veteran airline reporters.
Category: Transportation

Employment Practices Decisions

Author :
ISBN : CORNELL:31924112304971
Genre : Labor laws and legislation
File Size : 85.13 MB
Format : PDF, Kindle
Download : 733
Read : 330

Category: Labor laws and legislation