QUALITATIVE RESEARCH IN TECHNICAL COMMUNICATION

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Qualitative Research In Technical Communication

Author : James Conklin
ISBN : 9781136935657
Genre : Technology & Engineering
File Size : 25.21 MB
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Addressing the explosive growth in qualitative research in recent years, this volume represents the first anthology to bring together a representative sample from this growing body of work, and comments on the reasons for the extraordinary interest in qualitative research. Contributors to the volume bring forward reports of significant, structured qualitative research into various aspects of technical communication practice, addressing the questions of what new insights researchers are generating about the working reality of today’s technical communicators, and how technical communicators are perceived and treated by managers and by colleagues from other disciplines. Including examples of qualitative methodologies—including ethnography, case study, focus groups, action research, grounded theory, and interview research— used by technical communicators to strengthen their practice, the result is a rich harmony of perspectives, as diverse as the field of technical communication itself. This book will be of interest to to students and academics seeking up-to-date information on current industry practices in technical communication, as well as to practitioners in technical and professional communication. The book will also serve as a text in undergraduate seminars and courses at the master’s level.
Category: Technology & Engineering

Research In Technical Communication

Author : Laura J. Gurak
ISBN : 1567506658
Genre : Language Arts & Disciplines
File Size : 83.63 MB
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This cutting-edge collection of essays outlines foundational principles of a range of methodologies in technical communication, reflecting on the process of importing and employing these methodologies into technical communication research. Written by noted scholars in the field and presenting a wide range of research methods, the book combines theory and practice in a way that will prove invaluable to technical communicators and beginning scholars alike.
Category: Language Arts & Disciplines

A Research Primer For Technical Communication

Author : Michael A. Hughes
ISBN : 9781135595517
Genre : Computers
File Size : 31.31 MB
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This practical volume provides a thorough introduction to conducting and critically reading research in technical communication, complete with exemplars of research articles for study. Offering a solid grounding in the research underpinnings of the technical communication field, this resource has been developed for use in master’s level and upper-division undergraduate research methods courses in technical and professional communication.
Category: Computers

Solving Problems In Technical Communication

Author : Johndan Johnson-Eilola
ISBN : 9780226924083
Genre : Reference
File Size : 35.7 MB
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The field of technical communication is rapidly expanding in both the academic world and the private sector, yet a problematic divide remains between theory and practice. Here Stuart A. Selber and Johndan Johnson-Eilola, both respected scholars and teachers of technical communication, effectively bridge that gap. Solving Problems in Technical Communication collects the latest research and theory in the field and applies it to real-world problems faced by practitioners—problems involving ethics, intercultural communication, new media, and other areas that determine the boundaries of the discipline. The book is structured in four parts, offering an overview of the field, situating it historically and culturally, reviewing various theoretical approaches to technical communication, and examining how the field can be advanced by drawing on diverse perspectives. Timely, informed, and practical, Solving Problems in Technical Communication will be an essential tool for undergraduates and graduate students as they begin the transition from classroom to career.
Category: Reference

Becoming A Writing Researcher

Author : Ann M. Blakeslee
ISBN : 9781135642693
Genre : Language Arts & Disciplines
File Size : 20.33 MB
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Becoming a Writing Researcher effectively guides students through the stages of conducting qualitative writing research, from the initial step of seeing themselves as researchers, to identifying research questions, selecting appropriate tools, conducting the research, and interpreting and reporting the findings. Authors Ann M. Blakeslee and Cathy Fleischer describe various qualitative methods and provide readers with examples of real-world applications. Exercises and activities, as well as anecdotes from both novice and seasoned researchers, serve to acquaint readers thoroughly with the practice of carrying out research for scholarly or professional purposes. The textbook introduces students to research methods in a gradual and contextualized manner. Each chapter opens with a discussion of general issues regarding a particular portion of the research process, followed by a consideration of the various physical, conceptual, and strategic tools that allow a beginning researcher to conduct that part of the process. Sections within each chapter also cover: personal and theoretical perspectives and biases that influence specific stages of the research process ethical issues associated with phases of the research process the identity, ethos, and experiences of the researcher. Becoming a Writing Researcher is an essential text for all novice researchers, and is well suited for use in graduate-level research methods courses in composition and technical communication. It is also ideal for use in other disciplines with strong qualitative methodology research programs, including education.
Category: Language Arts & Disciplines

Writing In The Workplace

Author : Rachel Spilka
ISBN : 0809321858
Genre : Education
File Size : 81.6 MB
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Rachel Spilka brings together nineteen previously unpublished essays concerned with ways in which recent research on workplace writing can contribute to the future direction of the discipline of technical and professional writing. Hers is the first anthology on the social perspective in professional writing to feature focused discussions of research advances and future research directions. The workplace as defined by this volume is a widely diverse area that encompasses small companies and large corporations, public agencies and private firms, and a varied population of writers—engineers, managers, nurses, social workers, government employees, and others. Because much research has been conducted on the relationship between workplace writing and social contexts since the ground~breaking 1985 publication of Odell and Goswami’s Writing in Nonacademic Settings, Spilka contends that this is an appropriate time for the professional writing community to consider what it has learned to date and where it should be heading next in light of these recent discoveries. She argues that now professional writers should try to ask better questions and to define new directions. Spilka breaks the anthology into two parts. Part 1 is a collection of ten essays presenting textual and qualitative studies conducted by the authors in the late l980s on workplace writing. Spilka has chosen these studies as representative of the finest research being conducted in professional writing that can serve as models for current and future researchers in the field. Barbara Couture, Jone Rymer, and Barbara Mirel report on surveys they conducted relying on the social perspective both to design survey instruments and to analyze survey data. Jamie MacKinnon assesses a qualitative study describing what workplace professionals might need to learn about social contexts and workplace writing. Susan Kleimann and editor Rachel Spilka discuss multiple case studies they conducted that help explain the value during the composing process of social interaction among the participants of a rhetorical situation. Judy Z. Segal explores the negotiation between the character of Western medicine and the nature of its professional discourse. Jennie Dautermann describes a qualitative study in which a group of nurses "claimed the authority to restructure their own procedural information system." Anthony Paré finds in a case study of social workers that writing can be constrained heavily by socially imposed limitations and restrictions. Graham Smart describes a study of discourse conventions in a financial institution. Geoffrey A. Cross reports on a case study of the interrelation of genre, context, and process in the group production of an executive letter and report. Part 2 includes nine essays that assess the implications of recent research on workplace writing on theory, pedagogy and practice, and future research directions. Mary Beth Debs considers research implications for the notion of authorship. Jack Selzer explores the idea of intertextuality. Leslie A. Olson reviews the literature central to the concept of a discourse community. James A. Reither suggests that writing-as-collaboration in the classroom focuses "more on the production of texts to be evaluated than on ways in which texts arise out of other texts." Rachel Spilka continues Reither’s discussion of how writing pedagogy in academia might be revised with regard to the social perspective. Patricia Sullivan and James E. Porter respond to the debate about the authority of theory versus that of practice on researchers’ notions of methodology. Mary Beth Debs considers which methods used in fields related to writing hold promise for research in workplace writing. Stephen Doheny-Farina discusses how some writing researchers are questioning the underlying assumptions of traditional ethnography. Finally, Tyler Bouldin and Lee Odell suggest future directions for the research of workplace writing.
Category: Education

Technical Communication For Engineers

Author : Shalini Verma
ISBN : 9789325990180
Genre : Science
File Size : 48.99 MB
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Technical Communication for Engineers has been written for undergraduate students of all engineering disciplines. It provides a well-researched content meticulously developed to help them become strategic assets to their organizations and have a successful career. The book covers the entire spectrum of learning required by a technical professional to effectively communicate the technicalities of his subject to other technocrats or to a non-technical person at their proper levels. It is unique inasmuch as it provides some thoughtful pedagogical tools that help the students attain proficiency in all the modes of communication. Key Features • Marginalia, which are spread throughout the book to clarify and highlight the key points. • Tech Talk passages, which throw light on the latest advancements in communication technology and their innovative use • Application-based Exercise, which encourages the readers to apply the concepts learnt to real-life situation • Language-based Exercise (Grammar & Vocabulary) to help readers assess their language competency • Ethical Dilemma, which poses a complex hypothetical situation of mental conflict on choosing between difficult moral imperatives • Experiential Learning-based Exercise (Project Work) devised to help learner ';feel' or ';experience' the concepts and theories learnt and thereby gain hands-on experience
Category: Science

Qualitative Interviews

Author : Sabina Misoch
ISBN : 9783110354614
Genre : Social Science
File Size : 56.89 MB
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Qualitative interviews are a key tool in modern research practice. What are the different forms of the qualitative interview? Which method is suitable for which situation? How does one conduct qualitative interviews in practice? The book answers these and other questions by presenting methodological principles and different interview methods with schemata, figures, and examples, along with a discussion of their advantages and disadvantages.
Category: Social Science

Research Strategies In Technical Communication

Author : Lynnette R. Porter
ISBN : UOM:39015039882678
Genre : Business & Economics
File Size : 68.95 MB
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Technical communicators work within the broad realm of technology, science, business, and education. With this book, all areas of technical communication are covered along with how research affects them--from practical day-to-day research techniques needed by technical writers to theory-based empirical research techniques needed by researchers and lab assistants.
Category: Business & Economics