QUALITATIVE RESEARCH IN TECHNICAL COMMUNICATION

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Qualitative Research In Technical Communication

Author : James Conklin
ISBN : 9781136935657
Genre : Technology & Engineering
File Size : 52.9 MB
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Addressing the explosive growth in qualitative research in recent years, this volume represents the first anthology to bring together a representative sample from this growing body of work, and comments on the reasons for the extraordinary interest in qualitative research. Contributors to the volume bring forward reports of significant, structured qualitative research into various aspects of technical communication practice, addressing the questions of what new insights researchers are generating about the working reality of today’s technical communicators, and how technical communicators are perceived and treated by managers and by colleagues from other disciplines. Including examples of qualitative methodologies—including ethnography, case study, focus groups, action research, grounded theory, and interview research— used by technical communicators to strengthen their practice, the result is a rich harmony of perspectives, as diverse as the field of technical communication itself. This book will be of interest to to students and academics seeking up-to-date information on current industry practices in technical communication, as well as to practitioners in technical and professional communication. The book will also serve as a text in undergraduate seminars and courses at the master’s level.
Category: Technology & Engineering

Research In Technical Communication

Author : Laura J. Gurak
ISBN : 1567506658
Genre : Language Arts & Disciplines
File Size : 84.60 MB
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This cutting-edge collection of essays outlines foundational principles of a range of methodologies in technical communication, reflecting on the process of importing and employing these methodologies into technical communication research. Written by noted scholars in the field and presenting a wide range of research methods, the book combines theory and practice in a way that will prove invaluable to technical communicators and beginning scholars alike.
Category: Language Arts & Disciplines

A Research Primer For Technical Communication

Author : Michael A. Hughes
ISBN : 9781135595517
Genre : Computers
File Size : 21.47 MB
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This practical volume provides a thorough introduction to conducting and critically reading research in technical communication, complete with exemplars of research articles for study. Offering a solid grounding in the research underpinnings of the technical communication field, this resource has been developed for use in master’s level and upper-division undergraduate research methods courses in technical and professional communication.
Category: Computers

Solving Problems In Technical Communication

Author : Johndan Johnson-Eilola
ISBN : 9780226924083
Genre : Reference
File Size : 66.40 MB
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The field of technical communication is rapidly expanding in both the academic world and the private sector, yet a problematic divide remains between theory and practice. Here Stuart A. Selber and Johndan Johnson-Eilola, both respected scholars and teachers of technical communication, effectively bridge that gap. Solving Problems in Technical Communication collects the latest research and theory in the field and applies it to real-world problems faced by practitioners—problems involving ethics, intercultural communication, new media, and other areas that determine the boundaries of the discipline. The book is structured in four parts, offering an overview of the field, situating it historically and culturally, reviewing various theoretical approaches to technical communication, and examining how the field can be advanced by drawing on diverse perspectives. Timely, informed, and practical, Solving Problems in Technical Communication will be an essential tool for undergraduates and graduate students as they begin the transition from classroom to career.
Category: Reference

Bias In Audience Perception In Technical Communication

Author : Amy Nystuen
ISBN : OCLC:936339461
Genre : Communication of technical information
File Size : 72.33 MB
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Personal bias affects communicators' understanding of the audience and their writing. This case study examines the role of personal bias in technical communication students' writing using qualitative research methods. Sixteen University of Wisconsin--Stout students from an undergraduate technical writing course were evaluated through artifact analysis of a class project and the completion of a survey to determine common biases that are evident in students' work, looking particularly at the area of technological literacy. The survey questioned participants about their attitudes about their projects, their design choices as well as their assumptions about their audiences. The projects were analyzed using criteria that corresponded to the survey questions. The study found that student communicators often exclude pertinent information, risking the alienation of secondary audiences. Additionally, it found that that the original hypothesis that students would appeal to an audience of equal technological literacy was incorrect. However, it was found that student's technological literacy affected their design of print documents.
Category: Communication of technical information

Research Strategies In Technical Communication

Author : Lynnette R. Porter
ISBN : UOM:39015039882678
Genre : Business & Economics
File Size : 50.63 MB
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Technical communicators work within the broad realm of technology, science, business, and education. With this book, all areas of technical communication are covered along with how research affects them--from practical day-to-day research techniques needed by technical writers to theory-based empirical research techniques needed by researchers and lab assistants.
Category: Business & Economics

Becoming A Writing Researcher

Author : Ann M. Blakeslee
ISBN : 9781135642693
Genre : Language Arts & Disciplines
File Size : 51.59 MB
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Becoming a Writing Researcher effectively guides students through the stages of conducting qualitative writing research, from the initial step of seeing themselves as researchers, to identifying research questions, selecting appropriate tools, conducting the research, and interpreting and reporting the findings. Authors Ann M. Blakeslee and Cathy Fleischer describe various qualitative methods and provide readers with examples of real-world applications. Exercises and activities, as well as anecdotes from both novice and seasoned researchers, serve to acquaint readers thoroughly with the practice of carrying out research for scholarly or professional purposes. The textbook introduces students to research methods in a gradual and contextualized manner. Each chapter opens with a discussion of general issues regarding a particular portion of the research process, followed by a consideration of the various physical, conceptual, and strategic tools that allow a beginning researcher to conduct that part of the process. Sections within each chapter also cover: personal and theoretical perspectives and biases that influence specific stages of the research process ethical issues associated with phases of the research process the identity, ethos, and experiences of the researcher. Becoming a Writing Researcher is an essential text for all novice researchers, and is well suited for use in graduate-level research methods courses in composition and technical communication. It is also ideal for use in other disciplines with strong qualitative methodology research programs, including education.
Category: Language Arts & Disciplines

Citizenship And Advocacy In Technical Communication

Author : Godwin Y. Agboka
ISBN : 9781351360326
Genre : Language Arts & Disciplines
File Size : 69.33 MB
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In Citizenship and Advocacy in Technical Communication, teachers, researchers, and practitioners will find a variety of theoretical frameworks, empirical studies, and teaching approaches to advocacy and citizenship. Specifically, the collection is organized around three main themes or sections: considerations for understanding and defining advocacy and citizenship locally and globally, engaging with the local and global community, and introducing advocacy in a classroom. The collection covers an expansive breadth of issues and topics that speak to the complexities of undertaking advocacy work in TPC, including local grant writing activities, cosmopolitanism and global transnational rhetoric, digital citizenship and social media use, strategic and tactical communication, and diversity and social justice. The contributors themselves, representing fifteen academic institutions and occupying various academic ranks, offer nuanced definitions, frameworks, examples, and strategies for students, scholars, practitioners, and educators who want to or are already engaged in a variegated range of advocacy work. More so, they reinforce the inherent humanistic values of our field and discuss effective rhetorical and current technological tools at our disposal. Finally, they show us how, through pedagogical approaches and everyday mundane activities and practices, we (can) advocate either actively or passively.
Category: Language Arts & Disciplines

Writing Up Qualitative Research

Author : Harry F. Wolcott
ISBN : UOM:39015048839057
Genre : Language Arts & Disciplines
File Size : 53.98 MB
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Written in an accessible style, this volume tackles the topics of beginning to write, continuing to write, editing and getting published. It is indispensable not only to qualitative researchers but to anyone engaged in social research for whom the link between conducting research and writing it up seems more like an obstacle than an opportunity.
Category: Language Arts & Disciplines

Writing In The Workplace

Author : Rachel Spilka
ISBN : 0809321858
Genre : Education
File Size : 87.85 MB
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Rachel Spilka brings together nineteen previously unpublished essays concerned with ways in which recent research on workplace writing can contribute to the future direction of the discipline of technical and professional writing. Hers is the first anthology on the social perspective in professional writing to feature focused discussions of research advances and future research directions. The workplace as defined by this volume is a widely diverse area that encompasses small companies and large corporations, public agencies and private firms, and a varied population of writers—engineers, managers, nurses, social workers, government employees, and others. Because much research has been conducted on the relationship between workplace writing and social contexts since the ground~breaking 1985 publication of Odell and Goswami’s Writing in Nonacademic Settings, Spilka contends that this is an appropriate time for the professional writing community to consider what it has learned to date and where it should be heading next in light of these recent discoveries. She argues that now professional writers should try to ask better questions and to define new directions. Spilka breaks the anthology into two parts. Part 1 is a collection of ten essays presenting textual and qualitative studies conducted by the authors in the late l980s on workplace writing. Spilka has chosen these studies as representative of the finest research being conducted in professional writing that can serve as models for current and future researchers in the field. Barbara Couture, Jone Rymer, and Barbara Mirel report on surveys they conducted relying on the social perspective both to design survey instruments and to analyze survey data. Jamie MacKinnon assesses a qualitative study describing what workplace professionals might need to learn about social contexts and workplace writing. Susan Kleimann and editor Rachel Spilka discuss multiple case studies they conducted that help explain the value during the composing process of social interaction among the participants of a rhetorical situation. Judy Z. Segal explores the negotiation between the character of Western medicine and the nature of its professional discourse. Jennie Dautermann describes a qualitative study in which a group of nurses "claimed the authority to restructure their own procedural information system." Anthony Paré finds in a case study of social workers that writing can be constrained heavily by socially imposed limitations and restrictions. Graham Smart describes a study of discourse conventions in a financial institution. Geoffrey A. Cross reports on a case study of the interrelation of genre, context, and process in the group production of an executive letter and report. Part 2 includes nine essays that assess the implications of recent research on workplace writing on theory, pedagogy and practice, and future research directions. Mary Beth Debs considers research implications for the notion of authorship. Jack Selzer explores the idea of intertextuality. Leslie A. Olson reviews the literature central to the concept of a discourse community. James A. Reither suggests that writing-as-collaboration in the classroom focuses "more on the production of texts to be evaluated than on ways in which texts arise out of other texts." Rachel Spilka continues Reither’s discussion of how writing pedagogy in academia might be revised with regard to the social perspective. Patricia Sullivan and James E. Porter respond to the debate about the authority of theory versus that of practice on researchers’ notions of methodology. Mary Beth Debs considers which methods used in fields related to writing hold promise for research in workplace writing. Stephen Doheny-Farina discusses how some writing researchers are questioning the underlying assumptions of traditional ethnography. Finally, Tyler Bouldin and Lee Odell suggest future directions for the research of workplace writing.
Category: Education