PUBLIC SERVICE VALUES

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Public Service Values

Author : Richard C. Box
ISBN : 9781317507543
Genre : Political Science
File Size : 54.57 MB
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Public Service Values is written for both graduate and undergraduate courses in public affairs. It should be valuable reading in any course where discussion of public service values will enrich the learning experience and offer a guide to professional practice. The text explores the meaning and usefulness of specific values, making them more accessible as part of the workplace toolkit of people delivering public services. Five primary concepts, or themes, are used as an organizing framework for discussion of a range of values people in the field find important in their work: Neutrality, Efficiency, Accountability, Public Service, and Public Interest. Public Service Values highlights the importance of values in professional life and it is intended to encourage a more conscious and reflective public practice.
Category: Political Science

Changing Public Sector Values

Author : Montgomery Van Wart
ISBN : 081532071X
Genre : Political Science
File Size : 68.8 MB
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First Published in 1998. Routledge is an imprint of Taylor & Francis, an informa company.
Category: Political Science

Resource Allocation In The Public Sector

Author : Colin Fisher
ISBN : 9781134683093
Genre : Business & Economics
File Size : 31.88 MB
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In the public sector at the moment resources are scarce - or at the very least finite and limited - how they are allocated is therefore of crucial importance. This book analyses this process and examines the competing values that underlie the public service ethic, including the role of markets and quasi-markets, in the delivery of public services. Topics discussed include: * whether people should be denied the public services they need because public bodies are short of money * what balance we should strike between markets and public organisations to provide public services * whether the use of markets has gone too far and whether we need to return to a public service ethic
Category: Business & Economics

Changing Public Service Values Limits Of Fundamental Reform And Rhetoric

Author :
ISBN : OCLC:654226996
Genre :
File Size : 29.52 MB
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This study of public service reform examined how the Liberal BC government attempted to convince public servants to adopt private sector-type work values (referred to in this study as contemporary values). To accomplish this goal, government top advisers designed a change management program for senior managers known as Public Service Renewal. The research problem was framed as a special case of change management to investigate what until now have been unanswered questions on the adoption of new, contemporary work values in the public service. The study asked questions about the government's reform strategies, change management processes, rhetorical tactics, and the extent to which values currently held by public servants reflected new public service work values promoted by the BC government. The main findings of this study are that BC's senior public servants hold strong traditional Westminster-based values concerning public servants' commitment to serve the public good, be respectful of the government of the day, behave responsibly and be willing to be held accountable and above all, take pride in public service integrity. The value profile of senior public service managers presented in this study shows these traditional values to be relatively robust as there was only minimal adoption of contemporary values. The study also highlights the important role played by socio-demographic variables in determining public servants' orientation towards their work values. There were significant value differences between men and women, between managers who worked in social and land ministries and between managers older and younger than 45 years of age. Other value differences were found between managers engaged at the (senior) strategic levels in the organization and those who ranked lower in the hierarchy, and between managers who have been with the government for more than 15.5 years and those who have lesser seniority. The research further established empirical support for t.
Category:

Professionalism And Public Service

Author : Kenneth A. Rasmussen
ISBN : 9780802093493
Genre : Political Science
File Size : 64.83 MB
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The contributors to this volume trace the evolution of public administration institutions and explore issues such as the protection and improvement of the public service, recent innovations in the area of service delivery, and how this has created increased legitimacy and recognition from citizens.
Category: Political Science

Achieving Ethical Competence For Public Service Leadership

Author : Terry L Cooper
ISBN : 9781317477778
Genre : Political Science
File Size : 85.85 MB
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This book shows students entering the public service as well as professionals in the field how to become ethically competent to provide the leadership needed to advance the public interest. The book doesn't just talk about ethics. The contributors describe how ethical competence should guide organizational conduct. All chapters are original, and written by experts in the PA field for this book.
Category: Political Science

Managing Conflict Of Interest In The Public Service Oecd Guidelines And Country Experiences

Author : OECD
ISBN : 9789264104938
Genre :
File Size : 25.99 MB
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The OECD Guidelines for Managing Conflict of Interest in the Public Service provide the first international benchmark in this field. This report highlights trends, approaches and models across OECD countries in a comparative overview that also presents examples of innovative and recent solutions.
Category:

Managing Public Services Implementing Changes

Author : Tony L. Doherty
ISBN : 9781134578153
Genre : Business & Economics
File Size : 81.7 MB
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The work of a manager in a service organisation is not the same as the work of a manager in an organisation that manufactures goods. Managing Public Services, Implementing Changes – A Thoughtful Approach 2e, is for students and managers who intend to work in a service organisation whether it is owned publicly of privately. This book concentrates on how managers can change things for the better and explains ‘why’ as well as ‘how’. The second edition has been fully updated to address challenges facing public services with new material on managing cuts, managing risk, managing innovation, producing funding applications, Lean Management and process review. A new chapter on managing social enterprise and generating social capital has also been added. This text is both solidly practical and theoretically challenging and is supported by strong pedagogical features including: case studies and illustrative vignettes from public service managers working in Europe, Asia, Australia and the US; exercises and review questions. Students will develop learning skills that enable them to transfer their learning from one situation to another and thinking skills that enable them adapt the way that they apply their learning as circumstances change. This comprehensive text has been specifically designed and developed to meet the needs of students studying public services management at undergraduate and postgraduate level. It allows the reader to develop transferable skills in thinking and learning as they work through the book and gives greater awareness of the benefits of continuous learning for staff and managers.
Category: Business & Economics