Nurturing Innovation Pocketbook

Author : Douglas Miller
ISBN : 9781907077579
Genre : Business & Economics
File Size : 68.65 MB
Format : PDF, Docs
Download : 861
Read : 1125

Innovation is the life-blood of all enterprises, public and private. Their competitiveness depends upon it. Those that succeed recognise that all of their people are inherently creative and, by proper management, can both release and manage that creativity for the ultimate benefit of all stakeholders. The Nurturing Innovation Pocketbook explains how managers can create an environment in which innovation thrives. It identifies the numerous barriers to innovation, organisational and self-imposed by individuals, and describes how through positive intervention these blocks can be cast aside. All innovation comes with a degree of risk. To manage the process successfully, the manager must determine the required level of innovation (four are described in the book, from incremental to transformational) and assess the associated risk. The manager must also be supportive of his team, acting as advisor, coach, promoter, sounding-board, resource provider and defender when ideas don't work out. Nurture not stifle is author Doug Miller's message!
Category: Business & Economics

Positive Mental Attitude Pocketbook

Author : Douglas Miller
ISBN : 9781908284181
Genre : Business & Economics
File Size : 66.97 MB
Format : PDF, Docs
Download : 538
Read : 539

The ability to be positive is much more than a genetic inheritence (you can't blame your parents for everything!)'. Trainer, writer and resource developer Douglas Miller specialises in positive mental attitude and firmly believes that we can learn more positive approaches to life and work. In this pocketbook he sets out a wide range of practical techniques recommending that each person find the ones that work for them. 'In any situation, no matter what the circumstances, we can choose how we react. We frequently choose to do little until it's too late...the tough part is to choose to act on the opportunities.'
Category: Business & Economics

A Manager S Guide To Leadership

Author : Mike Pedler
ISBN : 9780077133276
Genre : Business & Economics
File Size : 49.94 MB
Format : PDF, Kindle
Download : 712
Read : 852

This accessible guide to leadership encourages the reader to proactively develop themselves, their colleagues and their organisation.
Category: Business & Economics

Telephone Skills Pocketbook

Author : Mary Richards
ISBN : 9781903776841
Genre : Communication in management
File Size : 20.13 MB
Format : PDF
Download : 892
Read : 695

The Telephone Skills Pocketbook covers every aspect of using thetelephone to improve business performance. It highlights theimportance of good communications skills, the need to buildrapport, favourite bad habits and how to avoid them, how to takecontrol of a call, how to keep customers happy, and more. Thereare separate chapters on ......
Category: Communication in management

Reward Pocketbook

Author : Kathy Daniels
ISBN : 9781907077821
Genre : Business & Economics
File Size : 31.72 MB
Format : PDF, ePub, Mobi
Download : 905
Read : 616

This book covers a broad spectrum from job evaluation systems and how they help staff to understand different job benchmarks, to a range of financial incentive schemes and other benefits which are important to employees - helping you to build loyalty, motivation and productivity. The author highlights the pitfalls of some schemes, using real case studies and offers advice and guidance on packages that work.
Category: Business & Economics

Teamworking Pocketbook

Author : Ian Fleming
ISBN : 9781907078705
Genre : Business & Economics
File Size : 51.32 MB
Format : PDF
Download : 402
Read : 784

The Teamworking Pocketbook has long been at the heart of the successful Management Pocketbooks Series. Now in its third edition, this popular title looks at the differences between groups and teams and between teambuilding and teamworking, the types of problems preventing teams from being effective, and offers plenty of practical advice for countering such difficulties. Leadership, conflict management and understanding group behaviour are among the many subjects covered in this illustrated 'hands-on' guide.Also available in the series: Teambuilding Activities Pocketbook, Team Coaching Pocketbook
Category: Business & Economics

Engagement Pocketbook

Author : Douglas Miller
ISBN : 9781906610890
Genre : Business & Economics
File Size : 31.93 MB
Format : PDF
Download : 986
Read : 1029

Fully engaged and motivated people perform better, enjoy greater job satisfaction, are more loyal and bring the manager and team leader the outcomes they have targeted. Doug Miller, author of the Engagement Pocketbook, has distilled decades of theory on the topic of engagement to produce the SPARC model designed to help managers on a day-to-day basis get the best out of their people. HR professionals, coaches, mentors and trainers will also find the model insightful. SPARC comprises five elements: Self-determination (degree of individual autonomy)Purpose (role clarity)Authenticity (scope for self-expression)Reward (spiritual, emotional & financial gain)Challenge (need for learning & development) For each element five management interventions are described, bringing the model to life and underscoring the pocketbook’s practical approach.
Category: Business & Economics

Leadership Pocketbook

Author : Fiona Elsa Dent
ISBN : 9781908284280
Genre : Self-Help
File Size : 82.45 MB
Format : PDF, ePub, Mobi
Download : 671
Read : 1128

Written for leaders at all levels - strategic, organisational and team level - the Leadership Pocketbook explains how to inspire, influence, deal with change and achieve objectives. Illustrated throughout, the book adopts a practical approach, setting out the principles of leadership, the role of the leader, the skills required for effective leadership and the key challenges facing leaders in today's business environment. This 2nd edition sees the addition of a new section about leaders and social responsibility. "Contemporary business leaders must be aware of the major forces shaping society today and understand how their organisations need to respond and contribute to these challenges", author Fiona Dent writes. She is Director of Faculty Development at Ashridge where she is also Programme Director for the Influencing Strategies and Skills Programme. A focus of the book, described by the author as 'perhaps the most necessary skill for any leader', is self-awareness - to know yourself, to realise what your leadership strengths and weaknesses are and when you must continue to develop. "With admirable clarity, Fiona Dent distils the salient leadership issues and skills. Every potential leader and every leader with potential should find a place for this book in their pocket or bag." Philip Hodgson, Director of Leadership Programmes, Ashridge "A practical, easy to use guide for all levels of leadership. It covers a broad range of topics in sufficient detail to make it usable both for fresh learning and for reference." Richard Nicholson, Management Development Manager, Novartis Pharmaceuticals UK Ltd
Category: Self-Help

Facilitator S Pocketbook

Author : John Townsend
ISBN : 9781908284051
Genre : Self-Help
File Size : 34.3 MB
Format : PDF, ePub, Docs
Download : 145
Read : 1325

The 'facilitraining rainbow' won't lead you to a pot of gold but it will enable you to decide on the most suitable approach for your next facilitation session. This innovative decision-making model is central to The Facilitator's Pocketbook - a comprehensive guide covering all stages of facilitation, from planning through to implementation. Interpersonal skills (including attitudes and values) and session skills (including energising and problem solving) are dealt with at length. This second edition contains significant new material, notably the addition of a detailed case study and examples of six typical facilitation sessions. "John and Paul provide a quick route to a practical understanding of facilitation. This book should be compulsory reading for all managers handling change." Teresa Kilmartin, Executive Manager Training & Development, Irish Life Assurance plc "This book is the perfect illustration of what facilitation is all about - making things easy. Reflecting on the methods, skills and techniques described, it is easy to understand what it takes to become a skilled facilitator. Read it and you will undoubtedly do it better and get better results!" Karin Priarollo, Director, Human Resources, Novartis Consumer Health
Category: Self-Help

Mentoring Pocketbook

Author : Geof Alred
ISBN : 9781908284020
Genre : Self-Help
File Size : 83.53 MB
Format : PDF, Kindle
Download : 460
Read : 949

The Mentoring Pocketbook - now in its third edition - shows how to design and manage a mentoring scheme, how to prepare to be a mentor, how to conduct mentoring sessions, how to maintain the relationship through the different stages and how to evaluate mentoring. Before looking at the actual mentoring process, the authors deal with the uses of mentoring within organisations (particularly in the context of managing change and mission/value statements) and explain how mentoring differs from coaching, training and appraisals. The process of mentoring is explained with the aid of a 3-stage model. This can be used to assess yourself as a mentor, as a map to guide you through the process, as a review tool and as a means to develop the mentee's ability to use the model independently. Subsequent chapters explore the mentor-mentee relationship and address key issues and questions. Although primarily aimed at the mentor, The Mentoring Pocketbook is also helpful to mentees. A consistently best-selling title within the Management Pocketbooks Series! "Mentoring is probably the most powerful developmental process people can experience. And when it works, it develops two for the price of one. The Mentoring Pocketbook is a no-nonsense primer for the first-time mentor or mentee." Prof. David Clutterbuck, Co-founder, The European Mentoring and Coaching Council "The Mentoring Pocketbook is the basis of the Mentoring Programme at Mövenpick Hotels & Resorts. Mentoring has been fundamental to supporting our approach to talent development throughout the company. Not only is it providing our top talent with the support they need to make the challenging transition to more senior leadership roles but it also supports our current generation of business leaders. Mentoring has greatly enhanced their unique contribution to the company and the company's learning and development culture." Bruce Harkness, VP Learning & Development, Mövenpick Hotels & Resorts Management AG
Category: Self-Help