HUMAN RELATIONS THE ART AND SCIENCE OF BUILDING EFFECTIVE RELATIONSHIPS

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Human Relations

Author : Vivian Hamilton
ISBN : 0131930648
Genre : Psychology
File Size : 64.37 MB
Format : PDF, ePub, Mobi
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Relationships are the very foundation of our lives. Whether personal or professional, our ability to understand and commuinicate effectively with the people in our lives can make the difference between a satisfying, fulfilling life and one filled with tension and frustration. With this in mind, it's suprising that so few of us take the time to critcally examine the makeup and workings of these connections. This text examines human relations by integrating key components of successful relationships: internal influences on thoughts, feelings, and behaviors ; external or sociocultural influences and communication principles and skill building. These main features help drive students towards better understanding and more effective communication within all of their relationships.
Category: Psychology

Human Relations

Author : Vivian McCann
ISBN : 9780134416632
Genre : Psychology
File Size : 88.4 MB
Format : PDF, ePub
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This is the eBook of the printed book and may not include any media, website access codes, or print supplements that may come packaged with the bound book. For courses in Adjustment, Interpersonal Behavior, and Human Relations A conceptual and skills-based overview of relationship building in today’s world Human Relations: The Art and Science of Building Effective Relationships helps students learn how to communicate more effectively within all of their personal and professional relationships. Employing a three-tiered approach to human relations, author Vivian McCann helps students to understand the psychological concepts that underlie relationships, to build the skills needed to communicate effectively, and to consider the influence of cultural norms and backgrounds throughout the relationship-building process. Revised to reflect the latest data and research, the Second Edition also includes updated information about how new technologies have greatly impacted today’s relationships. NOTE: This ISBN is for a Pearson Books a la Carte edition: a convenient, three-hole-punched, loose-leaf text. In addition to the flexibility offered by this format, Books a la Carte editions offer students great value, as they cost significantly less than a bound textbook. Human Relations: The Art and Science of Building Effective Relationships, Second Edition is also available via REVEL™, an interactive learning environment that enables students to read, practice, and study in one continuous experience.
Category: Psychology

Supervision Setting People Up For Success

Author : Charlene Cassidy
ISBN : 9781111785604
Genre : Business & Economics
File Size : 90.69 MB
Format : PDF, ePub
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Help future and current supervisors reach their full potential and inspire those working for them to achieve their best with Cassidy/Kreitner's SUPERVISION: SETTING PEOPLE UP FOR SUCCESS. This much-anticipated text from successful professional Cassidy and experienced author Kreitner emphasizes the skills that are most important for success in today's new economy, including exceptional communication and training skills as well as extraordinary people skills. The book provides a solid foundation in supervision basics, including planning, organizing, staffing, recruitment, decision-making, motivating employees, leading teams, handling conflicts, and much more. To support the book's underlying theme of setting employees up for success, each chapter emphasizes the most effective strategies and techniques for becoming a highly effective supervisor. Students gain a solid understanding of the vast responsibilities today's supervisors face and how to best approach these responsibilities, including the management of diverse and virtual teams. The text's clear presentation weaves engaging interviews, intriguing case studies, and extensive real-world examples throughout each chapter to demonstrate how supervisors can spend more time setting their employees up for success and less time controlling and disciplining. A unique skills-based Supervisor's Toolkit contains checklists, communication logs, self-assessment tools, and other critical supervision resources. Prepare your students to set people up for success as they achieve their personal best as effective supervisors in business today with Cassidy/Kreitner's unique SUPERVISION: SETTING PEOPLE UP FOR SUCCESS. Important Notice: Media content referenced within the product description or the product text may not be available in the ebook version.
Category: Business & Economics

Human Relationships

Author : Steve Duck
ISBN : 9781446229910
Genre : Psychology
File Size : 71.53 MB
Format : PDF, ePub
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The Fourth Edition of this highly successful textbook provides a unique and comprehensive introduction to the study and understanding of human relationships. Fresh insights from family studies, developmental psychology, occupational and organizational psychology also combine to bring new perspectives to this thorough survey of the field. Thoroughly updated, with new chapters on: relating difficulty; "small media" technology and relationships, and practical applications, the Fourth Edition offers a fully up-to-date and authoritative review of the field.
Category: Psychology

Managing Challenging Clients

Author : A. Oade
ISBN : 9780230358997
Genre : Business & Economics
File Size : 32.99 MB
Format : PDF, ePub, Docs
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Do you need to deliver an effective service to challenging and unreasonable internal or external clients? Do you worry that you'll lose business or take a reputational hit if you don't do so well enough? This book introduces a valuable set of tools through which to build, maintain and manage your client-facing relationships.
Category: Business & Economics

Case Of The Missing Cutlery

Author : Kevin Allen
ISBN : 9781351862257
Genre : Business & Economics
File Size : 49.13 MB
Format : PDF, ePub, Docs
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Kevin Allen, author of the Wall Street Journal best-selling The Hidden Agenda: A Proven Way to Win Business and Create a Following, is back, with a fabulously entertaining (and true) tale of a newly minted leader made buoyant during The Case of the Missing Cutlery: A Leadership Course for the Rising Star. As a young manager at an airline catering facility, Kevin had to find out why silverware was disappearing at a rapid clip. The route to solving this mystery of The Case of the Missing Cutlery results in Kevin learning to rise to the occasion, to become a leader who inspires followers and is able to rely on their hard work and support. For those who might find reading about leadership success at the Fortune 50 level inspiring but too far removed from their experience, the author offers up this down-to-earth story of an everyday employee turned rising star. The Case of the Missing Cutlery also provides exercises and further examples to bring the leadership messages home. [This edition contains content previously published as The Buoyant Leader.]
Category: Business & Economics

Well Connected

Author : Gordon S. Curtis
ISBN : 0470642343
Genre : Business & Economics
File Size : 36.90 MB
Format : PDF, Docs
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Achieve your goals by selectively engaging the right people and connecting well with them Smart executives who want to reach virtually any business goal-from raising capital to finding sales leads to finding the perfect job-know that networking is the key to their success. But traditional networking approaches-meet as many people as possible, amass huge numbers of "connections" and "friends" in your LinkedIn and Facebook networks-rarely produce more than a handful of relationships that pay off. In Well-Connected, networking maven and coach Gordon Curtis explains that the secret to building truly effective relationships is to narrow--rather than widen--your network. His proven methodology for building key relationships that deliver results every time emphasizes selectively engaging the right people and connecting with them well : First, identify a "critical enabler," someone who has access to the knowledge you need and is inclined to help you; second, unlock the critical enabler's willingness and ability to provide what you need by offering her something valuable before you ask her or him for anything. Well-Connected reveals a breakthrough approach to networking that delivers predictable, positive results Filled with success stories, the book provides an accessible action plan for all readers Networking maven Gordon Curtis has been featured in The Wall Street Journal, The Boston Sunday Globe, Fast Company Magazine Well-Connected serves as the playbook for sophisticated business people who know there's a better way to connect with the right people to get things done better and faster.
Category: Business & Economics

Get Better

Author : Todd Davis
ISBN : 9781501158308
Genre : Business & Economics
File Size : 29.45 MB
Format : PDF, Kindle
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The chief people officer at FranklinCovey outlines anecdotal and practical recommendations for how organizations of any size or type can create a competitive advantage by building effective relationships.
Category: Business & Economics

The Psychology Of Advertising

Author : Bob M. Fennis
ISBN : 9781317398950
Genre : Psychology
File Size : 44.92 MB
Format : PDF, Kindle
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Advertising is a ubiquitous and powerful force, seducing us into buying wanted and sometimes unwanted products and services, donating to charitable causes, voting for political candidates, and changing our health-related lifestyles for better or worse. The impact of advertising is often subtle and implicit, but sometimes blatant and impossible to overlook. This revised and fully updated new edition of The Psychology of Advertising offers a comprehensive and state-of-the-art overview of the psychological findings on the impact of advertising, and discusses the research in the context of recent developments in the fields of social and consumer psychology. Key questions covered in the volume include: What impact does advertising have on consumer behavior? What causes this impact? What are the psychological processes responsible for the effectiveness of advertising? How do consumers make sense of advertising messages? Which messages "get across" successfully and when, and why? How do new online and digital technologies affect consumer judgement and choice? Engagingly written, and including a comprehensive glossary of frequently used concepts, The Psychology of Advertising is a unique and invaluable resource for advanced undergraduate and graduate students, and for researchers and lecturers in social psychology, marketing, and communications. It is also a valuable guide for professionals working in advertising, public health, public services and political communication.
Category: Psychology