FROM TOOL TO PARTNER THE EVOLUTION OF HUMAN COMPUTER INTERACTION SYNTHESIS LECTURES ON HUMAN CENTERED INFORMATICS

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From Tool To Partner

Author : Jonathan Grudin
ISBN : 9781627058896
Genre : Computers
File Size : 20.82 MB
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This is the first comprehensive history of human-computer interaction (HCI). Whether you are a user experience professional or an academic researcher, whether you identify with computer science, human factors, information systems, information science, design, or communication, you can discover how your experiences fit into the expanding field of HCI. You can determine where to look for relevant information in other fields—and where you won’t find it. This book describes the different fields that have participated in improving our digital tools. It is organized chronologically, describing major developments across fields in each period. Computer use has changed radically, but many underlying forces are constant. Technology has changed rapidly, human nature very little. An irresistible force meets an immovable object. The exponential rate of technological change gives us little time to react before technology moves on. Patterns and trajectories described in this book provide your best chance to anticipate what could come next. We have reached a turning point. Tools that we built for ourselves to use are increasingly influencing how we use them, in ways that are planned and sometimes unplanned. The book ends with issues worthy of consideration as we explore the new world that we and our digital partners are shaping.
Category: Computers

Hci Theory

Author : Yvonne Rogers
ISBN : 9781608459018
Genre : Computers
File Size : 26.2 MB
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Theory is the bedrock of many sciences, providing a rigorous method to advance knowledge, through testing and falsifying hypotheses about observable phenomena. To begin with, the nascent field of HCI followed the scientific method borrowing theories from cognitive science to test theories about user performance at the interface. But HCI has emerged as an eclectic interdiscipline rather than a well-defined science. It now covers all aspects of human life, from birth to bereavement, through all manner of computing, from device ecologies to nano-technology. It comes as no surprise that the role of theory in HCI has also greatly expanded from the early days of scientific testing to include other functions such as describing, explaining, critiquing, and as the basis for generating new designs. The book charts the theoretical developments in HCI, both past and present, reflecting on how they have shaped the field. It explores both the rhetoric and the reality: how theories have been conceptualized, what was promised, how they have been used and which has made the most impact in the field -- and the reasons for this. Finally, it looks to the future and asks whether theory will continue to have a role, and, if so, what this might be. Table of Contents: Introduction / The Backdrop to HCI Theory / The Role and Contribution of Theory in HCI / Classical Theories / Modern Theories / Contemporary Theory / Discussion / Summary
Category: Computers

Social Media And Civic Engagement

Author : Scott P. Robertson
ISBN : 9781627053952
Genre : Computers
File Size : 40.6 MB
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Social media platforms are the latest manifestation in a series of sociotechnical innovations designed to enhance civic engagement, political participation, and global activism. While many researchers started out as optimists about the promise of social media for broadening participation and enhancing civic engagement, recent events have tempered that optimism. As this book goes to press, Facebook is fighting a battle over the massive disclosure of user information during the 2016 U.S. presidential campaign, social analytics company Cambridge Analytica is being revealed as a major player in micro profiling voters in that same election, bots and fake news factories are undermining democratic discourse via social media worldwide, and the president of the United States is unnerving the world as a stream-of-consciousness Twitter user. This book is a foundational review of current research on social media and civic engagement organized in terms of history, theory, practice, and challenges. History reviews how researchers and developers have continuously pushed the envelope to explore technology enhancements for political and social discourse. Theory reveals that the use of globally-networked social technologies touches many fields including political science, sociology, psychology, media studies, network science, and more. Practice is examined through studies of political engagement both in democratic situations and in confrontational situations. Challenges are identified in order to find ways forward. For better or worse, social media for civic engagement has come of age. Citizens, politicians, and activists are utilizing social media in innovative ways, while bad actors are discovering possibilities for spreading dissension and undermining trust. We are at a sobering inflection point, and this book is your foundation for understanding how we got here and where we are going.
Category: Computers

Contextual Design

Author : Karen Holtzblatt
ISBN : 9781627056557
Genre : Computers
File Size : 60.39 MB
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Contextual Design is a user-centered design process that uses in-depth field research to drive innovative design. Contextual Design was first invented in 1988 and has since been used in a wide variety of industries and taught in universities all over the world. It is a complete front-end design process rooted in Contextual Inquiry, the widespread, industry-standard field data gathering technique. Contextual Design adds techniques to analyze and present user data, drive ideation from data, design specific product solutions, and iterate those solutions with customers. In 2013, we overhauled the method to account for the way that technology has radically changed people’s lives since the invention of the touchscreen phones and other always-on, always-connected, and always-carried devices. This book describes the new Contextual Design, evolved to help teams design for the way technology now fits into peoples’ lives. We briefly describe the steps of the latest version of Contextual Design and show how they create a continual immersion in the world of the user for the purpose of innovative product design. Table of Contents: Introduction / Design for Life / Field Research: Data Collection and Interpretation / Consolidation and Ideation: The Bridge to Design / Detailed Design and Validation / Conclusion / References / Author Biographies
Category: Computers

Designing For User Engagement

Author : Alistair Sutcliffe
ISBN : 9781608450237
Genre : Computers
File Size : 74.3 MB
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This book explores the design process for user experience and engagement, which expands the traditional concept of usability and utility in design to include aesthetics, fun and excitement. User experience has evolved as a new area of Human Computer Interaction research, motivated by non-work oriented applications such as games, education and emerging interactive Web 2.0. The chapter starts by examining the phenomena of user engagement and experience and setting them in the perspective of cognitive psychology, in particular motivation, emotion and mood. The perspective of aesthetics is expanded towards interaction and engagement to propose design treatments, metaphors, and interactive techniques which can promote user interest, excitement and satisfying experiences. This is followed by reviewing the design process and design treatments which can promote aesthetic perception and engaging interaction. The final part of the chapter provides design guidelines and principles drawn from the interaction and graphical design literature which are cross-referenced to issues in the design process. Examples of designs and design treatments are given to illustrate principles and advice, accompanied by critical reflection. Table of Contents: Introduction / Psychology of User Engagement / UE Design Process / Design Principles and Guidelines / Perspectives and Conclusions
Category: Computers

Encyclopedia Of Human Computer Interaction

Author : Ghaoui, Claude
ISBN : 9781591407980
Genre : Computers
File Size : 80.4 MB
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Esta enciclopedia presenta numerosas experiencias y discernimientos de profesionales de todo el mundo sobre discusiones y perspectivas de la la interacción hombre-computadoras
Category: Computers

Designing For Gesture And Tangible Interaction

Author : Mary Lou Maher
ISBN : 9781627058865
Genre : Computers
File Size : 23.17 MB
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Interactive technology is increasingly integrated with physical objects that do not have a traditional keyboard and mouse style of interaction, and many do not even have a display. These objects require new approaches to interaction design, referred to as post-WIMP (Windows, Icons, Menus, and Pointer) or as embodied interaction design. This book provides an overview of the design opportunities and issues associated with two embodied interaction modalities that allow us to leave the traditional keyboard behind: tangible and gesture interaction. We explore the issues in designing for this new age of interaction by highlighting the significance and contexts for these modalities. We explore the design of tangible interaction with a reconceptualization of the traditional keyboard as a Tangible Keyboard, and the design of interactive three-dimensional (3D) models as Tangible Models. We explore the design of gesture interaction through the design of gesture-base commands for a walk-up-and-use information display, and through the design of a gesture-based dialogue for the willful marionette. We conclude with design principles for tangible and gesture interaction and a call for research on the cognitive effects of these modalities.
Category: Computers

Interaction Design

Author : Jenny Preece
ISBN : 9781119020752
Genre : Computers
File Size : 28.11 MB
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This is an ideal resource for learning the interdisciplinary skills needed for interaction design, human computer interaction, information design, web design and ubiquitous computing. This text offers a cross-disciplinary, practical and process-oriented introduction to the field, showing not just what principles ought to apply to interaction design, but crucially how they can be applied.
Category: Computers

Research In The Wild

Author : Yvonne Rogers
ISBN : 9781627058780
Genre : Computers
File Size : 75.27 MB
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The phrase "in-the-wild" is becoming popular again in the field of human-computer interaction (HCI), describing approaches to HCI research and accounts of user experience phenomena that differ from those derived from other lab-based methods. The phrase first came to the forefront 20-25 years ago when anthropologists Jean Lave (1988), Lucy Suchman (1987), and Ed Hutchins (1995) began writing about cognition being in-the-wild. Today, it is used more broadly to refer to research that seeks to understand new technology interventions in everyday living. A reason for its resurgence in contemporary HCI is an acknowledgment that so much technology is now embedded and used in our everyday lives. Researchers have begun following suit—decamping from their usability and living labs and moving into the wild; carrying out in-situ development and engagement, sampling experiences, and probing people in their homes and on the streets. The aim of this book is to examine what this new direction entails and what it means for HCI theory, practice, and design. The focus is on the insights, demands and concerns. But how does research in the wild differ from the other applied approaches in interaction design, such as contextual design, action research, or ethnography? What is added by labeling user research as being in-the-wild? One main difference is where the research starts and ends: unlike user-centered, and more specifically, ethnographic approaches which typically begin by observing existing practices and then suggesting general design implications or system requirements, in-the-wild approaches create and evaluate new technologies and experiences in situ(Rogers, 2012). Moreover, novel technologies are often developed to augment people, places, and settings, without necessarily designing them for specific user needs. There has also been a shift in design thinking. Instead of developing solutions that fit in with existing practices, researchers are experimenting with new technological possibilities that can change and even disrupt behavior. Opportunities are created, interventions installed, and different ways of behaving are encouraged. A key concern is how people react, change and integrate these in their everyday lives. This book outlines the emergence and development of research in the wild. It is structured around a framework for conceptualizing and bringing together the different strands. It covers approaches, methods, case studies, and outcomes. Finally, it notes that there is more in the wild research in HCI than usability and other kinds of user studies in HCI and what the implications of this are for the field.
Category: Computers

Interacting With Information

Author : Ann Blandford
ISBN : 9781608450268
Genre : Computers
File Size : 86.46 MB
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We live in an "information age," but information is only useful when it is interpreted by people and applied in the context of their goals and activities. The volume of information to which people have access is growing at an incredible rate, vastly outstripping people's ability to assimilate and manage it. In order to design technologies that better support information work, it is necessary to better understand the details of that work. In this lecture, we review the situations (physical, social and temporal) in which people interact with information. We also discuss how people interact with information in terms of an "information journey," in which people, iteratively, do the following: recognise a need for information, find information, interpret and evaluate that information in the context of their goals, and use the interpretation to support their broader activities. People's information needs may be explicit and clearly articulated but, conversely, may be tacit, exploratory and evolving. Widely used tools supporting information access, such as searching on the Web and in digital libraries, support clearly defined information requirements well, but they provide limited support for other information needs. Most other stages of the information journey are poorly supported at present. Novel design solutions are unlikely to be purely digital, but to exploit the rich variety of information resources, digital, physical and social, that are available. Theories of information interaction and sensemaking can highlight new design possibilities that augment human capabilities. We review relevant theories and findings for understanding information behaviours, and we review methods for evaluating information working tools, to both assess existing tools and identify requirements for the future. Table of Contents: Introduction: Pervasive Information Interactions / Background: Information Interaction at the Crossroads of Research Traditions / The Situations: Physical, Social and Temporal / The Behaviors: Understanding the "Information Journey" / The Technologies: Supporting the Information Journey / Studying User Behaviors and Needs for Information Interaction / Looking to the Future / Further Reading
Category: Computers