CONVERSATION AND TECHNOLOGY FROM THE TELEPHONE TO THE INTERNET

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Conversation And Technology

Author : Ian Hutchby
ISBN : 9780745667317
Genre : Social Science
File Size : 50.66 MB
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We live in a world where social interaction is increasingly mediated by technological devices. In this book, Ian Hutchby explores the impact these technologies have on our attempts to communicate. Focusing on four examples - telephones, computerized expert systems at work, speech-based systems dealing with enquiries from the public, and multi-user spaces on the Internet - Hutchby asks: are we increasingly technologized conversationalists, or is technology increasingly conversationalized? Conversation and Technology draws on recent theory and empirical research in conversation analysis, ethnomethodology and the social construction of technology. In novel contributions to each of these areas, Hutchby argues that the ways in which we interact can be profoundly shaped by technological media, while at the same time we ourselves are shapers of both the cultural and interactional properties of these technologies. The book begins by examining a variety of theoretical perspectives on this issue. Hutchby offers a critical appraisal of recent sociological thinking, which has tended to over-estimate society's influence on technological development. Instead he calls for a new appreciation of the relationship between human communication and technology. Using a range of case studies to illustrate his argument, Hutchby explores the multiplicity of ways in which technology affects our ordinary conversational practices. Readers in areas as diverse as sociology, communication studies, psychology, computer science and management studies will find much of interest in this account of the human and communicative properties of various forms of modern communication technology.
Category: Social Science

Media Talk Conversation Analysis And The Study Of Broadcasting

Author : Hutchby, Ian
ISBN : 9780335209958
Genre : Social Science
File Size : 70.58 MB
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Media Talk provides an accessible introduction to the analysis of the spoken word by examining linguistic and discursive aspects of broadcast media. Beginning with the observation that talk is central to all genres of radio and television, Ian Hutchby examines the forms of speech used by broadcasters as their primary means of communicating with audiences. He looks at a range of media forms and genres, including televised audience debates, confrontational TV talk shows such as Oprah Winfrey and Ricki Lake, open-line talk radio shows, advice-giving broadcasts, news interviews and political panel discussions. Hutchby argues that the study of talk provides insights into the very nature of mass communication, and invites the reader into further consideration of a range of important issues, such as the relationship between broadcasters and audiences, and the public role of media output. The book not only describes the role of media talk but also provides detailed examples of analytical tools. It is key reading for students on courses in language and the media, media discourse, communication and cultural studies.
Category: Social Science

Reclaiming Conversation

Author : Sherry Turkle
ISBN : 9780143109792
Genre : FAMILY & RELATIONSHIPS
File Size : 67.37 MB
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Preeminent author and researcher Sherry Turkle has been studying digital culture for over thirty years. Long an enthusiast for its possibilities, here she investigates a troubling consequence: that we have stopped having face-to-face conversation in favour of technological connections such as texts or emails. Based on five years of research and interviews in homes, schools and the workplace, Turkle argues here that we now have a better understanding of this phenomenon, and that going forward, it's time we reclaim conversation, the most human thing that we do.
Category: FAMILY & RELATIONSHIPS

Mediated Business Interactions

Author : Rosina Marquez Reiter
ISBN : 9780748688876
Genre : Business & Economics
File Size : 78.1 MB
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The first book to examine mediated institutional talk in Spanish.
Category: Business & Economics

Alone Together

Author : Sherry Turkle
ISBN : 9780465093663
Genre : Psychology
File Size : 28.72 MB
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"Savvy and insightful." --New York Times Technology has become the architect of our intimacies. Online, we fall prey to the illusion of companionship, gathering thousands of Twitter and Facebook friends, and confusing tweets and wall posts with authentic communication. But this relentless connection leads to a deep solitude. MIT professor Sherry Turkle argues that as technology ramps up, our emotional lives ramp down. Based on hundreds of interviews and with a new introduction taking us to the present day, Alone Together describes changing, unsettling relationships between friends, lovers, and families.
Category: Psychology

Introduction To Information Technology

Author : RAJARAMAN, V.
ISBN : 9789387472303
Genre :
File Size : 41.86 MB
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his textbook is designed to teach a first course in Information Technology (IT) to all undergraduate students. In view of the all-pervasive nature of IT in today’s world a decision has been taken by many universities to introduce IT as a compulsory core course to all Bachelor’s degree students regardless of their specialisation. This book is intended for such a course. The approach taken in this book is to emphasize the fundamental “Science” of Information Technology rather than a cook book of skills. Skills can be learnt easily by practice with a computer and by using instructions given in simple web lessons that have been cited in the References. The book defines Information Technology as the technology that is used to acquire, store, organize, process and disseminate processed data, namely, information. The unique aspect of the book is to examine processing all types of data: numbers, text, images, audio and video data. As IT is a rapidly changing field, we have taken the approach to emphasize reasonably stable, fundamental concepts on which the technology is built. A unique feature of the book is the discussion of topics such as image, audio and video compression technologies from first principles. We have also described the latest technologies such as ‘e-wallets’ and ‘cloud computing’. The book is suitable for all Bachelor’s degree students in Science, Arts, Computer Applications, and Commerce. It is also useful for general reading to learn about IT and its latest trends. Those who are curious to know, the principles used to design jpg, mp3 and mpeg4 compression, the image formats—bmp, tiff, gif, png, and jpg, search engines, payment systems such as BHIM and Paytm, and cloud computing, to mention a few of the technologies discussed, will find this book useful. KEY FEATURES • Provides comprehensive coverage of all basic concepts of IT from first principles • Explains acquisition, compression, storage, organization, processing and dis-semination of multimedia data • Simple explanation of mp3, jpg, and mpeg4 compression • Explains how computer networks and the Internet work and their applications • Covers business data processing, World Wide Web, e-commerce, and IT laws • Discusses social impacts of IT and career opportunities in IT and IT enabled services • Designed for self-study with every chapter starting with learning objectives and concluding with a comprehensive summary and a large number of exercises.
Category:

Crisis Intervention And Counseling By Telephone And The Internet

Author : David Lester
ISBN : 9780398088309
Genre : Psychology
File Size : 47.39 MB
Format : PDF
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This book will further stimulate interest and discussion of the telephone and the Internet as a mode of treatment. In this extensively revised third edition, a practical framework for providing immediate problem-solving assistance by telephone to persons in crisis is provided. Several new chapters have been added and several chapters have been updated and rewritten. The text offers specific techniques to deal with out-of-control situations with the highly important initial steps to protect the caller, the crisis worker, and the community. The scope of the book includes an overview of counseling by telephone, how to effectively manage crises, how to be supportive verbally and nonverbally, how to accurately assess situations, and how to help create a sense of stability. Part I discusses the varieties of telephone services, while Part II covers crisis intervention and counseling, including telephone therapy, active listening, cognitive therapy approaches, transactional analysis and learned helplessness approaches, as well as Gestalt therapy approaches. Part III discusses a variety of problem callers: the obscene caller, the chronic caller, the silent caller, the nuisance caller, and the “one counselor” caller. A new section, Part IV—Special Topics, includes valuable information on dealing with adolescents, war veterans, rural communities, the elderly, and individuals with disabilities on campus. Part V offers a look at contact beyond the telephone, including crisis intervention by e-mail and letter. Part VI views the roles of telephone counselors, such as the mental health professional, the nonprofessional crisis worker, selecting telephone counselors, and training crisis workers. Finally, Part VII summarizes and evaluates today’s telephone counseling services. This unique and up-to-date book serves as a comprehensive tool for those setting up telephone and Internet counseling services and those in charge of centers already operating, especially in training and supervising those on the front lines, the crisis interveners.
Category: Psychology

Hello Central

Author : Michèle Martin
ISBN : 0773508309
Genre : History
File Size : 87.30 MB
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In most studies of technological development, women are portrayed as passive victims of new technology. In contrast, in "Hello, Central?" Michele Martin reveals the significant impact women had on the development of telephone systems."
Category: History