BLIND SPOTS WHY WE FAIL TO DO WHATS RIGHT AND WHAT TO DO ABOUT IT

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Blind Spots

Author : Max H. Bazerman
ISBN : 1400837995
Genre : Business & Economics
File Size : 86.85 MB
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When confronted with an ethical dilemma, most of us like to think we would stand up for our principles. But we are not as ethical as we think we are. In Blind Spots, leading business ethicists Max Bazerman and Ann Tenbrunsel examine the ways we overestimate our ability to do what is right and how we act unethically without meaning to. From the collapse of Enron and corruption in the tobacco industry, to sales of the defective Ford Pinto, the downfall of Bernard Madoff, and the Challenger space shuttle disaster, the authors investigate the nature of ethical failures in the business world and beyond, and illustrate how we can become more ethical, bridging the gap between who we are and who we want to be. Explaining why traditional approaches to ethics don't work, the book considers how blind spots like ethical fading--the removal of ethics from the decision--making process--have led to tragedies and scandals such as the Challenger space shuttle disaster, steroid use in Major League Baseball, the crash in the financial markets, and the energy crisis. The authors demonstrate how ethical standards shift, how we neglect to notice and act on the unethical behavior of others, and how compliance initiatives can actually promote unethical behavior. They argue that scandals will continue to emerge unless such approaches take into account the psychology of individuals faced with ethical dilemmas. Distinguishing our "should self" (the person who knows what is correct) from our "want self" (the person who ends up making decisions), the authors point out ethical sinkholes that create questionable actions. Suggesting innovative individual and group tactics for improving human judgment, Blind Spots shows us how to secure a place for ethics in our workplaces, institutions, and daily lives.
Category: Business & Economics

Ethics Management For Public Administrators

Author : Donald C Menzel
ISBN : 9781317471059
Genre : Business & Economics
File Size : 67.82 MB
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As with the first edition, this practical book is dedicated to building organizations of integrity. It has been written for students contemplating careers in public service, elected and appointed officials, administrators, and career public servants in America and abroad.
Category: Business & Economics

Ethics Management For Public And Nonprofit Managers

Author : Donald C Menzel
ISBN : 9781317279464
Genre : Political Science
File Size : 43.85 MB
Format : PDF, ePub, Mobi
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This practical book is dedicated to building ethical organizations. It has been written for college students preparing for careers in public service as well as for elected and appointed officials, administrators, and career public servants in the United States and elsewhere. Concise and comprehensive, Ethics Management for Public and Nonprofit Managers takes a managerial ethics approach to building and leading ethical public organizations. It includes: a discussion of the U.S. constitutional and administrative environment in which officials carry out their duties; descriptions and assessments of the tools available to elected and appointed officials who are committed to building ethical organizations; an overview of legislative and administrative measures taken by Congress, presidents, the judiciary, and the fifty states to foster ethical governance; unique coverage of ethics management around the world, with a focus on the US, Europe, and Asia; and hands-on skill-building exercises with active learning opportunities that conclude each chapter. This third edition includes a new chapter on ‘achieving ethical competence,’ exploring a wide range of ethical issues that confront public and nonprofit managers in their efforts to lead and build organizations of integrity. Examples and cases from both the public and the nonprofit sectors are incorporated throughout the third edition so that the book acts as a kind of ‘field guide’ for ethical behavior, with descriptions and assessments of the tools available to elected and appointed officials at every level. Accompanying the third edition text is a series of exercises that build ethical competence skills, asking the reader to judge the ethical competence of key actors in cases drawn from recent headlines.
Category: Political Science

A Behavioral Approach To Financial Supervision Regulation And Central Banking

Author : Ashraf Khan
ISBN : 9781484372814
Genre : Business & Economics
File Size : 73.67 MB
Format : PDF, Mobi
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This paper describes how behavioral elements are relevant to financial supervision, regulation, and central banking. It focuses on (1) behavioral effects of norms (social, legal, and market); (2) behavior of others (internalization, identification, and compliance); and (3) psychological biases. It stresses that financial supervisors, regulators, and central banks have not yet realized the full potential that these behavioral elements hold. To do so, they need to devise a behavioral approach that includes aspects relating to individual and group behavior. The paper provides case examples of experiments with such an approach, including behavioral supervision. Finally, it highlights areas for further research.
Category: Business & Economics

Sidetracked

Author : Francesca Gino
ISBN : 9781422191385
Genre : Business & Economics
File Size : 48.31 MB
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You may not realize it but simple, irrelevant factors can have profound consequences on your decisions and behavior, often diverting you from your original plans and desires. Sidetracked will help you identify and avoid these influences so the decisions you make do stick—and you finally reach your intended goals. Psychologist and Harvard Business School professor Francesca Gino has long studied the factors at play when judgment and decision making collide with the results of our choices in real life. In this book she explores inconsistent decisions played out in a wide range of circumstances—from our roles as consumers and employees (what we buy, how we manage others) to the choices that we make more broadly as human beings (who we date, how we deal with friendships). From Gino’s research, we see when a mismatch is most likely to occur between what we want and what we end up doing. What factors are likely to sway our decisions in directions we did not initially consider? And what can we do to correct for the subtle influences that derail our decisions? The answers to these and similar questions will help you negotiate similar factors when faced with them in the real world. For fans of Dan Ariely and Daniel Kahneman, this book will help you better understand the nuances of your decisions and how they get derailed—so you have more control over keeping them on track.
Category: Business & Economics

Economic Growth And Sustainability

Author : Karen L. Higgins
ISBN : 9780128031087
Genre : Business & Economics
File Size : 79.58 MB
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How to sustain our world for future generations has perplexed us for centuries. We have reached a crossroads: we may choose the rocky path of responsibility or continue on the paved road of excess that promises hardship for our progeny. Independent efforts to resolve isolated issues are inadequate. Different from these efforts and from other books on the topic, this book uses systems thinking to understand the dominant forces that are shaping our hope for sustainability. It first describes a mental model - the bubble that holds our beliefs - that emerges from preponderant world views and explains current global trends. The model emphasizes economic growth and drives behavior toward short-term and self-motivated outcomes that thwart sustainability. The book then weaves statistical trends into a system diagram and shows how the economic, environmental, and societal contributors of sustainability interact. From this holistic perspective, it finds leverage points where actions can be most effective and combines eight areas of intervention into an integrated plan. By emphasizing both individual and collective actions, it addresses the conundrum of how to blend human nature with sustainability. Finally, it identifies primary three lessons we can learn by applying systems thinking to sustainability. Its metaphor-rich and accessible style makes the complex topic approachable and allows the reader to appreciate the intricate balance required to sustain life on Earth. Highlights the application of system thinking in economics Identifies systemic leveraging actions for achieving sustainability Outlines a comprehensive and integrated plan for achieving sustainable stewardship in the future
Category: Business & Economics

The Oxford Handbook Of Behavioral Economics And The Law

Author : Eyal Zamir
ISBN : 9780199397952
Genre : Business & Economics
File Size : 34.90 MB
Format : PDF
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The past twenty years have witnessed a surge in behavioral studies of law and law-related issues. These studies have challenged the application of the rational-choice model to legal analysis and introduced a more accurate and empirically grounded model of human behavior. This integration of economics, psychology, and law is breaking exciting new ground in legal theory and the social sciences, shedding a new light on age-old legal questions as well as cutting edge policy issues. The Oxford Handbook of Behavioral Economics and Law brings together leading scholars of law, psychology, and economics to provide an up-to-date and comprehensive analysis of this field of research, including its strengths and limitations as well as a forecast of its future development. Its 29 chapters organized in four parts. The first part provides a general overview of behavioral economics. The second part comprises four chapters introducing and criticizing the contribution of behavioral economics to legal theory. The third part discusses specific behavioral phenomena, their ramifications for legal policymaking, and their reflection in extant law. Finally, the fourth part analyzes the contribution of behavioral economics to fifteen legal spheres ranging from core doctrinal areas such as contracts, torts and property to areas such as taxation and antitrust policy.
Category: Business & Economics

The Oxford Handbook Of Conflict Management In Organizations

Author : William K. Roche
ISBN : 9780191624568
Genre : Business & Economics
File Size : 41.99 MB
Format : PDF
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New ways of managing conflict are increasingly important features of work and employment in organizations. In the book the world's leading scholars in the field examine a range of innovative alternative dispute resolution (ADR) practices, drawing on international research and scholarship and covering both case studies of major exemplars and developments in countries in different parts of the global economy. Developments in the management of individual and collective conflict at work are addressed, as are innovations in both unionized and non-union organizations and in the private and public sectors. New practices for managing conflict in organizations are set in the context of trends in workplace conflict and perspectives on how conflict should be understood and addressed. Part 1 examines the changing context of conflict management by addressing the main frameworks for understanding conflict management, the trend in conflict at work, developments in employment rights, and the influence of HRM on conflict management. Part 2 covers the main approaches to conflict management in organizations, addressing both conventional and alternative approaches to conflict resolution. Conventional grievance handling and third-party processes in conflict resolution are examined as well as the main ADR practices, including conflict management in non-union firms, the role of the organizational ombudsman, mediation, interest-based bargaining, line and supervisory management, and the concept of conflict management systems. Part 3 presents case studies of exemplars and innovators in the field, covering mediation in the US postal service, interest-based bargaining at Kaiser-Permanente, 'med-arb' in the New Zealand Police, and judicial mediation in UK employment tribunals. Part 4 covers international developments in conflict management in Germany, Japan, The United States, Australia, New Zealand, the United Kingdom and China. This Handbook gives a comprehensive overview of this growing field, which has seen an huge increase in programmes of study in university business and law schools and in executive education programmes.
Category: Business & Economics

The Power Of Noticing

Author : Max Bazerman
ISBN : 9781476700304
Genre : Business & Economics
File Size : 79.71 MB
Format : PDF
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"From Harvard Business School Professor and Co-Director of the Harvard Kennedy School's Center for Public Leadership: A guide to making better decisions, noticing important information in the world around you, and improving leadership skills. Imagine your advantage in negotiations, decision-making, and leadership if you could teach yourself to see, and evaluate, information that others overlook. The Power of Noticing provides the blueprint for accomplishing precisely that. Max Bazerman, an expert in the field of applied behavioral psychology, draws on three decades of research and his experience instructing Harvard Business School MBAs and corporate executives to teach you how to notice and act on information that may not be immediately obvious. Drawing on a wealth of real-world examples, from the Challenger Space Shuttle disaster to Bernie Madoff's Ponzi scheme, Bazerman diagnoses what information went ignored in these situations, and why. Using many of the same case studies and thought experiments designed in his executive MBA classes, he challenges readers to explore their cognitive blind spots, identify any salient details they are programmed to miss, and then take steps to ensure it won't happen again. While many bestselling business books have explained how susceptible to manipulation our irrational cognitive blindspots make us, Bazerman helps you avoid the habits that lead to poor decisions and ineffective leadership in the first place. His book provides a step-by-step guide to breaking bad habits and spotting the hidden details that will change your decision-making and leadership skills for the better, teaching you to: pay attention to what didn't happen; acknowledge self-interest; invent the third choice; and realize that what you see is not all there is. With The Power of Noticing at your side, you can learn how to notice what others miss, make better decisions, and lead more successfully"--
Category: Business & Economics

The Bully Proof Workplace Essential Strategies Tips And Scripts For Dealing With The Office Sociopath

Author : Peter J. Dean
ISBN : 9781259859656
Genre : Business & Economics
File Size : 78.2 MB
Format : PDF, Mobi
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Smart strategies for managing workplace bullies out of your life and business More than one in four Americans deals with an on-the-job bully. These office sociopaths don’t just make individuals miserable. Their poison spreads throughout the company, damaging overall morale, creativity, productivity, and profitability. It doesn’t have to be this way. Leading consultants Peter Dean and Molly Shepard have helped vanquish workplace bullying and now share their proven methods with you. In The Bully-Proof Workplace, they provide vital insight into the four major types of bullies: The Belier | Weapons of choice: slander, deception, and gossip The Blocker | Weapons of choice: negativity and inflexibility The Braggart | Weapons of choice: narcissism and a sense of superiority The Brute | Weapons of choice: aggression and intimidation These bullies may operate differently, but they all have one thing in common: a desperate need for control based on deep-seated fear and insecurity. This invaluable survival guide equips individuals with strategies, tips, and scripts for managing interactions with bullies. Managers learn how to identify bullying, deal with it swiftly, and introduce zero tolerance for such behavior. And executives gain the information they need to create a corporate policy regarding bullying. We spend about 60 percent of our waking moments at work. Spending that much time under the thumb of a bully and dealing with the negative business effects of bad behavior is simply unacceptable. Whether you’re a victim of bullying or a business leader tasked with building a collaborative corporate culture, The Bully-Free Workplace provides the critical insight and practical tools you need to successfully combat this ubiquitous but rarely addressed business challenge and ensure that bullies behave—or leave—so you and everyone else can get on with your work.
Category: Business & Economics